Supervisor, Talent Development

Employer
Columbus State Community College
Location
Columbus, OH

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Job Details

Requisition ID: req3320

Job Title: Supervisor, Talent Development

Department: Organizational Devel. & People

Location: Columbus Campus

Employment Type: Administrator/Executive/Manager

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status:  Exempt

Compensation Type:  Annual

Compensation:  Commensurate with experience

Schedule: M-F, 8am-5pm; additional hours as needed

The College

Community colleges are uniquelypositioned to respond to workforce needs and make higher education anaffordable reality. There has never been a better time to join a two-yearcollege, and there’s no better place to do it than at Columbus State. A laser focuson student success and a partnership mindset have established Columbus State asa key talent provider in a thriving regional economy, and a premier communitycollege that is changing the nation’s education and workforce landscapes.

With more than 46,000 studentsacross two campuses, at several regional learning centers, and online, ColumbusState is the nation’s only institution recognized as an Achieving the Dream(ATD) college, an AACC Guided Pathways institution, and a participant in TheRight Signals Initiative through the Lumina Foundation. Columbus Stateemployees at all levels benefit from an engaging, collaborative, and supportiveculture that rewards innovation and vision.

We provide competitive compensation,comprehensive benefits, and professional development opportunities. We arededicated to ensuring that the diversity of Columbus State faculty and staffreflects that of our students and region. We are proud to be a central part ofa community that embraces differences and celebrates the many cultures,beliefs, and lifestyles that define Central Ohio. 

The City

Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America’s fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That’s why Central Ohio residents find living here so fulfilling, both professionally and personally.

POSITION SUMMARY

 The Supervisor, Talent Development provides leadership inworking with unit liaisons and subject matter experts (SMEs) to identify thetraining and development needs of the College. This position also works withSMEs to design, coordinate, and deliver college-wide training for new and currentemployees, ensuring all training and delivery is equitable and accessible. Thisrole implements measurement tools, provides feedback, ensures maintenance oftraining records, oversees the Learning Management System (LMS) and supportsother third-party training platforms.

CORE COMPETENCIES REQUIRED

Professionalism, Business Acumen, Managing Work, Compelling Communication, Continuous Improvement, Delivering High Impact Presentations, Customer/Student/Employee Focus, Strategic Planning, Collaboration, Emotional Intelligence Essentials, Leadership, Managing Relationships, Valuing Differences, Building Organizational Talent

ESSENTIAL JOB FUNCTIONS

Learning & Development

Collaborates with HR Instructional Designers in developing content to support training deliverables through various delivery methods. Assists in designing and delivering eLearning, instructor-led content, and other real-time performance support aids to enhance the learning process. Develops individualized and group training programs that address specific needs and goals for employee success.Continuously innovates training delivery method and tools to deliver creative and compelling learning experiences. Partners with external vendors to ensure training deliverables are aligned with the College objectives and core values. Counsels employees across the College concerning learning and development opportunities in their career areas.

Publicizes/promotes training through various communication methods. Coordinates scheduling of training activities. Conducts and facilitates training programs. Evaluates the learning/skill development. Retains organized records of training programs, enrollment, and completion of participants.

Ensures that training opportunities are rooted in diversity, equity, and inclusion. Ensures innovative and equitable methods of delivery to ensure access for all.

Project Management & Cultivating Partnerships

Identifies and assesses training needs by performing job analysis and consulting with managers and employees. Maintains thorough, up-to-date understanding of all areas of the College. Implements effective and purposeful training methods. Assesses employees’ skills, performance, and productivity to identify areas of improvement.

Drives College values, philosophy, and support strategic initiatives, with an intentional focus on diversity, equity, and inclusion, through all training, learning, and development.

Manages and coaches a team of Learning and Development Trainers. Collaborates with cross-functional team members and SMEs to develop continuous improvement strategies prioritizing the employee and student experience.

Conducts needs analysis and recommends effective learning solutions. Collaborates with SMEs to design training content and areas to measure training effectiveness. Leads regular content review of existing training programs with College partners.

Operates cross-functionally to ensure information flow, including understanding of overall process improvement direction and desired results. Partners with HR Instructional Designers and HR Analysts to build and measure training programs through an analytical lens.

Operational Leadership & Administration

Develops, implements, and maintains policies and procedures to optimize on-going operations. Participates in strategic planning for employee interface and organizational development process/operations. Assigns and delegates tasks, provides direction, resolves issues and eliminates barriers, communicates job expectations, trains staff and develops professional growth opportunities.

Communicates and assists with the implementation of learning and development strategies and priorities. Assists in recruiting and hiring and provides on-going feedback and coaching. Assists in departmental budgeting by creating budgets associated with proposals and/or projects relating to learning and development.

Conducts annual employee evaluations, and recommends pay increases, promotions, and other personnel actions. Administers disciplinary actions, upon approval, and in collaboration with Human Resources Leadership. Interprets, explains, carries out, and enforces the College’s policies. Assists the Chief Organizational Development Officer in managing learning and development budget and design cost-effective training programs.

Diversity, Equity & Inclusion

Develops and maintains strategic partnerships with diverse groups and communities. Helps to ensure the College meets its responsibilities in identifying problem areas and systemic concerns while reporting complaints alleging discrimination.

Takes responsibility for creating a welcoming, inclusive, and productive work environment where employees feel valued and able to contribute to their full potential, regardless of their differences.

Assists with conducting workforce analytics to identify potential inhibitors of a workplace environment that is diverse, equitable, and inclusive.

OTHER DUTIES & RESPONSIBILITIES

Manages multiple assignments of varying complexity and meets tight timelines and deadlines, with the ability to adapt to changing needs of the College and business partners.

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties for this job, the employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and occasionally stands and walks. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls. Employee converses verbally or manually with others in person and by telephone. Vision demands include close, detailed vision when focusing on computer screen. Employee occasionally lifts or exerts force up to 10 pounds.

WORKING CONDITIONS

Typical office environment.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of: various business processes and complex transactions that the College provides to students; principles and methods for curriculum and training design, teaching, and instruction for individuals and groups, and the measurement of training effects; eLearning software, such as Articulate 360 Storyline, Rise, and Adobe Captivate; principles and techniques of coaching, mentoring, and performance consulting; adult learning theory and instructional methodologies; principles and processes for providing customer service; Microsoft Office suite, such as Outlook, Word, Excel, and PowerPoint.

Skill in: Change management best practices; talking to others to convey information effectively; understanding written sentences and paragraphs in work-related documents; motivation and developing; strong attention to detail, creativity, and decision-making; giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; managing one’s own time and the time of others; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems; persuading others to change their minds or behaviors.

Ability to: work both independently and as part of a team; demonstrate success managing multiple areas of responsibility at once; design and facilitate training; design and perform needs assessments and training evaluations; communicate information and ideas in speaking so others will understand; speak clearly so others can understand; listen to and understand information and ideas presented through spoken words and sentences; come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem; maintain confidential and sensitive information; use good judgment; perform complex tasks and prioritize multiple projects; investigate and analyze information and draw conclusions; effectively communicate in oral, written, and graphic form; develop and maintain effective working relationships with colleagues and stakeholders across the College; effectively work with persons of varying cultures and diversity.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

Bachelor’s Degree in Human Resources Management or related field.

Five (5) years’ experience in a supervisory role in learning and development. Previous experience in the following areas: instructional design, eLearning software, training, and evaluation.

State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

*An appropriate combination of education, training, coursework and experience may qualify a candidate.

ADDITIONAL INFORMATION

A cover letter is strongly recommended.

 

Organization

About Columbus State Community College

Columbus State is one of the largest colleges in Ohio, serving approximately 45,000 students annually. Committed to equity and accessibility, and driven to innovate on behalf of our students and our community at large, Columbus State is positioned as Central Ohio’s front door to higher education. Embracing a partnership mindset, Columbus State collaborates with university partners to provide affordable bachelor’s degree options, and with the region’s major employers to develop relevant, real-world educational offerings that produce in-demand workforce talent.

Locations

Columbus State offers convenient access to classes and college services at its locations across Central Ohio. Our Columbus Campus is located in the downtown Creative Campus neighborhood of the city’s Discovery District, while our Delaware Campus serves students in the fast-growing northern part of the region. Our Regional Learning Centers are located in Dublin, Grove City, Reynoldsburg, Westerville at Otterbein University, and The Southwest Center at Bolton Field.

National Recognition

Columbus State’s commitment to diverse, equitable and inclusive outcomes for our students and a better society is reflected in our recognition as the 2019 Leah Meyer Austin Award winner by Achieving the Dream, a national network dedicated to eliminating equity gaps in community college education. Columbus State is an Achieving the Dream Leader College of Distinction and a 2021 member of its Racial Equity Leadership Academy initiative to further institutional racial equity change.

Points of Distinction

• In August 2019, Columbus State opened the new home for its School of Culinary Arts and Hospitality Management, Mitchell Hall.

• The College is a leader in The College Credit Plus Program, an Ohio Department of Education strategy aimed at increasing educational attainment.

• Thanks to its strong academic foundation, Columbus State is extremely successful in the grant-writing arena, with 98 active grants from federal and state agencies, corporations, philanthropic organizations, and other sources with a total value of $70.4 million.

• Columbus State holds an annual Day of Service, where hundreds of students, faculty, and staff volunteer at dozens of locations around the area, totaling nearly 2,500 hours of service each year.

• In 2018, Columbus State adopted Four Pillars of Student Financial Stability and is actively partnering with community organizations to help solve issues of housing and food insecurity for our students.

• In 2019, the Mid-Ohio Market at Columbus State opened on the Columbus Campus to help address food insecurity for students and the larger community.

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