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Financial Aid Counselor

Stetson University
DeLand, Florida, United States

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Administrative Jobs
Academic Affairs, International Programs, Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details

Financial Aid Counselor

Tracking Code711-280 Job Description

The Financial Aid Counselor serves as a primary student service specialist within Financial Aid, responsible for counseling students and parents on the phone, via email, and in person. This position is the first point of contact/liaison with all prospective students. Additional responsibilities include acting as the study abroad point of contact for students when planning their time away, coordination and processing of outside scholarships, AmeriCorps certification and FA work funds tracking and reconciliation. Special projects and/or other duties may also be assigned as deemed appropriate. The counselor will, in general, contribute to the planning and execution of the Enrollment Management recruitment and retention efforts.

  • Act as a student service specialist by counseling student and parents in various aspects of the admissions and financial aid processes providing viable financial aid options in an ethical and customer service-oriented MANNER
  • Process student files from application through award using Banner
  • Assist with all areas of financial aid as cyclical needs warrant. In addition to work study, such areas may include VA Educational Program, State of Florida programs, federal and private loan programs, outside scholarships, endowed scholarships, Pell Grants, Athletics, etc.
  • Review files for federal verification and professional judgment
  • Assist other staff members as needed in a cross-trained, one-stop environment
  • Performs other site and position specific responsibilities as assigned
  • Counselor for undergraduate and graduate student population
  • Outside Scholarships
  • Study Abroad

Minimum Education: Bachelor's degree or 1-3 years of financial aid experience

Required Skills
  • Strong technical and interpersonal skills required
  • Ability to function and appropriately prioritize in a fast paced, high volume environment required
  • Must be a cooperative team player with an overall goal to perform for the good of the office
  • Some weekend and evening hours may be required
Required Experience
  • Bachelor’s degree is preferred or 1-3 years of financial aid experience
  • Prior experience in higher education finance, accounting, financial aid, or admissions is desirable
  • Experience with Banner Financial Aid system a plus

Salary Grade: 5

Completed COVID-19 Vaccine status required

Job Location DeLand, Florida, United StatesPosition TypeFull-Time/Regular


Stetson University is located in DeLand, Fla., with a second campus in Gulfport, Fla. and two satellite centers. Founded in 1883 by Henry A. DeLand as the DeLand Academy and later renamed Stetson University to honor its benefactor, John B. Stetson, the university has a storied history of leadership, values and significance. The university is home to many Florida firsts, including the first collegiate newspaper, the oldest schools of business administration and music, the first college of law and was the state's first private university to integrate.

But our story is about more than the buildings at our campuses and those who helped build them; it's really about our students.

The university is led by President Wendy B. Libby, supported by administrative offices which provide services and resources to students and faculty. Stetson University is home to 73 academic programs in four divisional areas and with undergraduate and graduate studies offered in many areas. The university is accreditedby numerous accrediting agencies, including the Southern Association of Colleges and Schools Commission on Colleges, and curriculum is closely aligned with the marketplace to prepare students for life after Stetson. Undergraduate leadership, research, volunteer service and participatory activities flourish at all four of the university's locations.

At Stetson University, graduation isn't the end goal. It's just one stop along the way as students pursue something greater for themselves and the world around them.

At Stetson University, we dare students to be significant.

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