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Dean of Student Services (2 Positions)

Merced College

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Dean of Student Services (2 Positions)

Salary: $111,798.00 - $173,436.00 Annually
Job Type:
Job Number: 201700359
Closing: 9/29/2021 5:00 PM Pacific
Location: Merced, CA
Department: Student Services

Filling two (2) positions
Salary placement commensurate with education and experience Additional compensation for doctorateInterviews tentatively scheduled the week of September 27, 2021
Merced College is a midsized community college located in California's Central Valley. Founded in 1962, the college serves more than 16,000 students, with room to expand on its 267-acre main campus and 120-acre Los Banos site, as well as at our innovative Business Resource Center in Downtown Merced. The City of Merced, incorporated in 1889, offers historical sites, affordable housing and access to the Bay Area and Sacramento. Merced is known as the Gateway to Yosemite National Park and the Sierra Nevada mountains, and is home to the University of California's newest campus, UC Merced. Our tree-shaded, growing community of just over 80,000 includes multiple biking and walking trails as well as access to several lakes — large and small — throughout the county.

The two Dean of Student Services positions require dynamic leaders committed to student success. This is an exciting time to be a part of community college education and would provide the incumbents with an opportunity to join a dynamic team committed to improving student outcomes. These leadership positions will be working with talented managers, faculty, and classified professionals. These positions will be heavily involved in the implementation of current statewide and local initiatives. Merced College values innovation and is looking for members for its leadership team willing to embrace challenges and remove obstacles to student success.

Merced College Vision
Merced College will provide transformative and empowering educational experiences to meet student and community needs.

Merced College Mission
Growing our community through education and workforce training:
  • lifelong learning
  • basic skills
  • career technical education
  • transfer
  • degree/certificate programs
  • Ensuring student success through equitable access, continuous quality improvement, institutional effectiveness, and student achievement.

    General Description:
    Under the general direction of the Vice President of Student Services/Assistant Superintendent, the Dean of Student Services has principal administrative responsibility and oversight for the operation and management of the following: Counseling Department, Welcome Center, the Office of Relations with Schools (ORS), Articulation, the Career/Transfer Center, Associated Students of Merced College (ASMC), Student Activities, and the Student Success and Support Programs (SSSP) at various District locations. The Dean also provides supervision and direction regarding the District's outreach and recruitment programs, probation, student grievances, and related student success initiatives and activities addressing SSSP mandates in the areas of Counseling, Orientation, Assessment, Education Planning and Follow-Up services. The Dean of Student Services has broad influence in the development, interpretation and implementation of major policies and procedures pertaining to the Student Services areas assigned by the District, including: the selection and evaluation of faculty, management and classified staff; preparation of faculty assignments; curriculum development; scheduling of classes; and program budget development and monitoring. In addition, the Dean is expected to lead counseling faculty, staff, and colleagues toward innovative student success practices and effective student learning outcomes and program review. The incumbent is expected to collaborate closely with other Deans of Student Services and with academic and student services departments to contribute to the efforts in educating, serving and retaining students and special population groups identified by the District.

    Examples of Duties
    Essential Functions:
    • Provide administrative leadership for programs in Student Services
    • Work closely with the Faculty Leads for the Counseling Cohort/Area in administering a comprehensive program of counseling and other student support services
    • Provide leadership in the development and implementation of student support services and programs
    • Effective delivery of student support programs and services
    • Responsible for effective scheduling practices in assigned areas of responsibility
    • Principles and practices of categorical budget development and administration
    • Title 5 of the California Code of Regulations pertaining to student developmental, curriculum and institutional services
    • Provide leadership, direction and coordination with the Office of Instruction for enrollment development and student retention to assure maximum student access, progress, and success
    • Collaborate with other student services departments, instructional departments, special programs, and career programs to enhance recruitment and retention of under-represented students
    • Collaborate with counseling staff and counselors in identifying gaps in services and develop appropriate strategies to address these gaps
    • Facilitate the coordination of services among student services programs
    • Participate in the planning, coordination and implementation of the Student Equity and Achievement Program initiatives
    • Participate in the planning, coordination and implementation of pertinent Guided Pathways initiatives
    • Interpret, implement, and review College/District Board policies in Student Services
    • Participate in educational planning and policy development in conjunction with the other academic and/or student services deans and administrators
    • Initiate goals and objectives consistent with the mission and goals of the District and participate in the planning and program development for assigned programs
    • Participate in the hiring, supervision and evaluation of faculty, management and classified professionals
    • Develop, prepare, and monitor the planning and implementation and evaluation efforts of the programs assigned in the Student Services area
    • Maintain appropriate evaluative methodology, statistical reports, and other records to assess accomplishments and define departmental needs
    • Serve on District standing and ad hoc committees as required
    • Encourage a climate of innovation and continuous program improvement and collaboration
    • Develop and monitor program review for departments/programs including student learning and service area outcomes, assessments, and evaluation of data for the purpose of program improvement
    • Work closely with the Office of Institutional Effectiveness in order to assess and evaluate student services programs and services
    • Coordinate and provides leadership to off-campus sites for student support services and programs
    • Recommend to the Vice President, Student Services/Assistant Superintendent the development of policies and procedures needed to successfully implement goals and objectives
    • Serve as the Chief Student Services Officer in the absence of the Vice President of Student Services, as needed
    • Performs other duties as assigned by the Vice President, Student Services/Assistant Superintendent

    Knowledge of:
    • Effective delivery of student support programs and services
    • Principles and practices of budget development and administration
    • Basic research methodologies including needs assessments and methods for determining disproportionate impact
    • Title 5 of the California Code of Regulations pertaining to student developmental, curriculum and institutional services
    • Pertinent sections of the California Education Code
    • California State Chancellor's Office legal opinions and advisories
    • Higher education in community colleges, including the mission of the California Community Colleges
    • Implementation of collective bargaining agreements
    • Successful interpersonal skills, organizational leadership, team building, staff development and communication techniques
    • District organization, operations, policies, and objectives
    • Computer based systems for administrative, business, and educational functions
    • Principles and practices of administration, supervision and training
    • Methods and techniques of program development and administration
    • Principles and procedures of report preparation

    Ability to:
  • Work as an effective team member in a collaborative work environment with demonstrated commitment to the values inherent to a culturally diverse workplace
  • Communicate orally and in writing before groups, to facilitate meetings and for reporting and preparing funding proposals
  • Identify the needs of underserved and developmental level students
  • Manage and/or participate with interdisciplinary teams
  • Work with innovative programs that encourage enrollment and retention
  • Establish and maintain a productive and constructive rapport with students, administrators, faculty and staff from multi-cultural backgrounds and promote access and equity
  • Train, select, direct, supervise, and evaluate personnel
  • Analyze, interpret, apply, and explain laws, federal and state regulations, labor contracts, policies, and procedures
  • Maintain current knowledge of program rules, regulations, requirements, and restrictions
  • Analyze situations accurately and adopt an effective course of action
  • Plan, organize and implement multiple projects and programs and provide updates to the Vice President of Student Services regarding progress towards completion
  • Compile and present narrative and statistical reports in a concise and comprehensive manner
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals

  • Typical Qualifications
  • Master's degree from an acceptable accredited institution in any discipline AND
  • One year of formal training, internship, or leadership experience reasonably related to the administrative assignment AND
  • A minimum of one year of managerial experience demonstrating leadership with increasing responsibility AND
  • Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students

  • License or Certificate:
  • Valid California Driver's License or ability to obtain within 90 days of hire date

  • Desired:
  • Doctorate degree
  • Any additional combination of three or more years of experience in student equity and/or student services program administration or coordination, and/or categorical fund management
  • Experience in counseling and/or student support services program administration or other closely related administrative responsibilities, preferably at the post-secondary level
  • Experience in providing services to a diverse student population

    The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job functions.

    Work is performed primarily in an office environment with some travel to different sites. Incumbents may be required to work extended hours including evenings and weekends.

    Physical Ability to:
  • Hear and understand speech at normal levels
  • Communicate so others will be able to clearly understand normal conversation
  • Read printed matter and computer screens
  • Stand or sit for prolonged periods of time
  • Bend, twist, stoop, kneel, crawl, push, and pull
  • Reach in all directions
  • Work at a desk, conference table or in meetings of various configurations
  • Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard

  • Vision:
    See in the normal visual range with or without correction

    Hear in the normal audio range with or without correction

    Supplemental Information
    How to Apply:
  • Submit a complete application by the closing date/time on the Merced College career pages at

  • Required Documentation:
  • Letter of interest addressing your qualifications for the position (cover letter)
  • Resume
  • List of three professional references (no reference letters permitted)
  • Legible unofficial college transcripts (undergraduate and graduate); transcripts must include the degree major and date the institution granted the degree; official copies are not required unless applicant is hired
  • Diversity Statement: The Merced College District has a diverse staff and student population. As such, applicants must demonstrate sensitivity to the needs of a diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students and the community at large. Please describe your leadership efforts and professional experience promoting diversity, equity, and inclusion in a work setting. Please do not include any personally identifying information. Limit your response to one (1) page.

  • If Applicable:
  • Foreign transcripts must include a U.S. evaluation and translation completed by an approved organization per the State of California Commission on Teacher Credentialing (Download PDF reader)
  • Equivalency Review Form (Required for applicants who do not possess the stated minimum educational qualifications and are seeking consideration on the basis of equivalency)

  • Only the required documentation as listed above will be accepted for this recruitment. Any additional documentation will be removed from your application profile.

    Interview Information:
    Those applicants deemed highly qualified for the position will be invited to appear for oral interviews before a screening committee. A limited number of candidates will be invited to interviews. Interviews may be scheduled onsite or via Zoom. Applicants are required to ensure access to the necessary technology to participate in a Zoom interview and will be responsible for their travel expenses, if necessary.

    Employee Benefits:
    The District pays (with small contribution from employee) health, prescription, vision and dental insurance premiums for the employee and dependents. Life and income protection insurance premiums are provided for the employee only. Sick leave and retirement benefits are also provided.

    Condition of Employment:
    The selected candidate must be fingerprinted and tested for tuberculosis at his/her own expense prior to the start of employment. In compliance with the Immigration Reform Act of 1986, all new employees are required to verify their identity and the right to work in the United States. Merced College does not sponsor visas. All offers of employment are subject to approval by the Board of Trustees. The applicant must be able to perform the essential functions of the position with or without reasonable accommodations.
    Individuals with disabilities may request any needed accommodation to participate in the application process. Please submit your request with your application to the Human Resources Office. Merced Community College District is an Equal Opportunity Employer

    To apply, visit

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    Established in 1962, Merced College enrolls over 11,000 students annually at its main campus in Merced, California, and at its campus in Los Banos, California, and several off-campus sites. The college serves the heart of the San Joaquin Valley, which leads the world in agricultural production. The area is rich in educational opportunity, with campuses of the University of California and the California State University nearby. World-renowned Yosemite Valley is only a short drive away.

    Merced College is known for its commitment to student success and its service orientation. It leads comparable institutions in securing grants to support instructional programs, and provides additional support to students through numerous study centers and other learning support. The college has an outstanding Learning Resources Center that regularly hosts visiting authors as well as cultural events.  

    Merced College provides transformative and empowering educational experiences to meet student and community needs. Merced College serves as a gateway to the future, providing accessible, affordable, and relevant education and workforce training for students in our richly diverse region. The college offers programs of study that lead to transfer, associate degrees and certificates. Merced College provides basic skills and non-credit courses, as well as community education for personal and professional enrichment.

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