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House Manager

Employer
Colby College
Location
Colby College

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Job Details

Job location: Colby College


Employment Type: Part-time
Posted data: 2021-08-26
Req: R0000548
Job DescriptionDepartment:Theater and Dance - JMPay Rate Type:HourlyEmployee Type:Job Summary:Part-Time, Temporary, 10-month, Hourly Staff Appointment


Reporting to the faculty chair or associate chair of the Department of Theater and Dance, the part-time house manager is a member of the administrative staff and shall work with other front-of-house staff to provide services relating to the operation of the Strider Theater and the Cellar Theater during the 2021-2022 season. Beginning in October 2021 and ending in May 2022, the house manager is responsible for arranging the pre- and post-event set up in the lobby and box office, coordinating and supporting student ushers, seating audience members, interfacing with stage management, managing online ticketing, and maintaining safety protocols during performances. We encourage inquiries from candidates who will contribute to the diversity of our College, including its cultural and ethnic diversity.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Arrange pre- and post-event set up in the lobby and box office
  • Graciously welcome all patrons, handling questions and complaints
  • Oversee the seating of audience members; make quick decisions to make the seating process more efficient should performances be full or sold out
  • Oversee online ticketing process in collaboration with the department administrative assistant
  • Collaborate with administrative assistant of Theater and Dance and oversee student ushers and box office workers, giving clear instructions and productive feedback
  • Train student personnel emphasizing a professional and positive work environment
  • Inform appropriate staff about maintenance needs of the theater space; including working with the production support staff with regard to temperature control
  • Track attendance at performances
  • Ensure the safety and comfort of patrons, including maintenance and cleanliness of all front-of-house facilities, keeping aisles clear, exit doors unlocked, etc.
  • Work with campus safety officers at performances to ensure security of everyone in the theater
  • Be informed and take needed action with security issues and health-related emergencies
  • Be knowledgeable about first aid and willing to take instruction in CPR
  • Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice

QUALIFICATIONS:

  • High school diploma or the equivalent in education and experience
  • Experience working in performance venues
  • Familiarity with box office ticketing software preferred
  • Strong verbal communication
  • Highly organized, attentive to detail, and dedicated to the department and the College
  • Commitment to the department’s mission of accessibility and inclusion
  • Superior customer relations skills
  • High energy, creative initiative, and flexibility are essential
  • Ability to work under pressure and exercise independent judgement on a regular basis
  • Drive to maintain professional and positive work environment
  • Must be available for the following dates and times in order to be considered for the position (TBD dates may be negotiable)

o Week of Training—Dates TBD TBD 6 hours

o Sunday, October 3 1:30 to 5:30 p.m. 4 hours

o Sunday, October 24 12:30 to 4:30 p.m. 4 hours

o Monday, October 25 6 to 10 p.m. 4 hours

o Friday, Nov 19 6 to 10 p.m. 4 hours

o Saturday, Nov 20 6 to 10 p.m. 4 hours

o Sunday, November 21 12:30 to 4:30 p.m. 4 hours

o February 3-6 TBD 4 hours

o Friday, April 8 6 to 10 p.m. 4 hours

o Saturday, April 9 12:30 to 4:30 p.m. 4 hours

o Saturday, April 9 6 to 10 p.m. 4 hours

o April 27-May 7—fringe Festival TBD TBD

KEY RELATIONSHIPS:

This position has significant interaction with students, faculty, staff, vendors, the public, and the community.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

The work environment characteristics described herein are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to perform the essential functions.

Position involves sitting, although frequent movement is necessary. Walking, standing, bending, and twisting required.

Interested candidates should apply electronically by clicking the "Apply" button on the Colby Careers website. Please submit a letter of interest with salary requirements, resume, and the contact information of three professional references. Materials should be addressed to:

House Manager – Search Committee

Office of Human Resources

Colby College

5500 Mayflower Hill

Waterville, ME 04901-8855

Organization

Working at Colby College 

Founded in 1813, Colby is one of America’s most selective colleges. Serving only undergraduates, Colby’s rigorous academic program is rooted in deep exploration of ideas and close interaction with world-class faculty scholars. Students pursue intellectual passions, choosing among 57 majors or developing their own. Independent and collaborative research, study abroad, and internships offer robust opportunities to prepare students for postgraduate success. Colby is home to a community of 1,850 dedicated and diverse students from around the globe. Its Maine location provides easy access to world-class research institutions and civic engagement experiences.


Under the leadership of its new president, David A. Greene, Colby is building on this strong foundation while remaining committed to excellence, to supporting students and faculty at the highest levels, and to the College’s deep liberal arts traditions. This new chapter includes plans for creating innovative academic initiatives and partnerships, strengthening the connections between the liberal arts and the professional world, revitalizing downtown Waterville, and pursuing significant capital projects for performing arts and athletics.

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