Position SummaryLocated 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education. The College’s focus on student success is exemplary in its student research partnerships with the Patuxuent River Naval Base among other regional businesses, colleges and universities. CSM offers excellent health insurance benefits (90% paid by the college); State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

We have highly skilled and innovative staff who support the academic and student success mission of the college. We are seeking a collaborative team member as the Director of Academic Operations. The successful candidate will assist with managing the curriculum and the curriculum process along with managing academic based technology needs. Knowledge of the curriculum development approval process, college catalog updates, academic planning system and its intersection with student advising is needed. The successful candidate will serve as the point of contact for academic information and the primary contact for academic based technology. The successful candidate in this position will also collaborate with the information technology unit to design, create, and implement training in academic technology for all faculty and staff. The successful candidate will bring a student success approach to this work and maintain a collaborative relationship approach to providing support for the holistic student experience.

The College of Southern Maryland is an ardent supporter of professional development and offers a healthy professional development program for its employees.

College of Southern Maryland conducts background checks in order to ensure the safety and well-being of the College's staff and students. The final candidate for this position will be subject to the following background checks: Criminal History Check and Sex Offender Registry Check.

This position is open until filled. For best consideration, apply by 11:59 pm, EST on Friday, September 10, 2021. The College of Southern Maryland is an Equal Opportunity Employer.

Specific Duties and ResponsibilitiesSPECIFIC DUTIES AND RESPONSIBILITIES:

The employee in this role reports directly to the Provost and Vice-President of Leaning. In this role, the successful applicant will be responsible for several major processes that impact the success of our students along with the faculty and staff who engage in student success.

• Serve as the academic data custodian for all course, program, academic planning protocols and reports;
• Serve as the co-leader of the curriculum meetings and ensures adjustments to academic information meets state regulations and rules for submission;
• Manages and oversees the curriculum approval process;
• Establish protocols for college-wide academic timelines and set deadlines for course schedule development, Catalog Development and Curriculum Development timelines and coordinate with Student Services for related timelines;
• Analyzes, measures and reports academic data as well as information on student progress, course completion, academic plans and state requirements;
• Directs and oversees academic technology needs and requests, in collaboration with Information Technology Management Team, for faculty, staff and students;
• Serves as the technology systems administrator in Division of Learning and determines levels of access for faculty, staff, and students;
• Structures academic systems for use by faculty, staff, and students;
• Initiates and approves academic technical changes for academic systems;
• Establishes goals, objectives and timelines of college-wide training programs in academic technology for faculty and staff;
• Institutes and manages technology training cycles and updates each academic year;
• Designs training plans and develops training materials, including end-users manuals and online information;
• Coordinates and evaluates training activities;

DUTIES AND STANDARDS INCLUDE BUT ARE NOT LIMITED TO:

Demonstrated ability to effectively communicate orally and in writing

Demonstrated ability to read, interpret, and implement information

Demonstrated ability to design and deliver training materials to diverse populations

Demonstrated ability to collect and analyze data; use data to make recommendations for enhancements to programs and systems

Demonstrated ability to lead cross functional teams to gather broad-based input

Knowledge of academic technology and academic technology systems

Knowledge of higher education academic development protocols and timelines

Demonstrated ability to collaborate with colleagues across the organization to achieve student success goals and implement college-wide initiatives

Knowledge of the curriculum development and management process

Knowledge of student engagement strategies that support completion and student success goals

Demonstrated experience providing feedback to colleagues to enhance their knowledge of academic technology and academic technology systems

Maintain an ongoing program of professional development and participate in professional organizations, workshops, seminars, conferences and activities

Mastery of appropriate computer operation skills
Minimum Education and Training

Bachelor Degree in Computer Technology, Information Technology, Information Systems Management, Secondary Education, Higher Education, or closely related field, Required

Master’s degree in Information Systems Management, Information Technology, Computer Technology, Curriculum Development, Higher Education, or closely related field, Preferred

Minimum of 4 years of experience working with student record systems in the areas of registration, records, curriculum operations and data management

Experience using word processing, basic internet applications, and basic database navigation.

Experience writing technical reports

Experience problem solving in the management of academic technology systems and

Experience leading academic operations teams, demonstrating creativity and innovation

Ability to research, interpret, and implement COMAR, MHEC and MSDE Regulations, FERPA of 1974, CSM Administrative Manual, College Policies and Procedures, and the Faculty Handbook

Ability to represent the College to local and state education partners such as MHEC and MACC

Ability to develop policy and present training materials that engage a diverse population

Ability to use an education enterprise, learning management system such as D2L Brightspace to support and facilitate learning.

Ability to develop and present training materials that engages a diverse audience

Support and promote the college and discipline missions centered on excellence in teaching and learning through curriculum enhancement and service.

Experience with program evaluation and curriculum development Minimum Qualifications and Standards RequiredAdditional Information:
Your cover letter, resume, and transcripts are required as part of the application process. Please attach those documents to your application.
When applying for this position, please be prepared to answer the following statements during the application submission process:

Please describe your activities that demonstrate your knowledge of the curriculum process and academic technology.

Please describe your experience developing and presenting information to a diverse group of faculty and staff.