Institutional Services Assistant

Arkansas State University

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Employment Status:Full time (29-40 Hrs) Type of Employment:Staff # of openings:1 Location:ASU-Jonesboro Proposed Salary Range:$23,168.00 Closing:1/24/22

Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.

Position Summary:

The Institutional Services Assistant is responsible for general cleaning of areas in and around office buildings, class rooms, lecture halls, conference rooms, auditoriums, resident halls, dining areas, building common areas, and other areas as required. This position is governed by state and federal laws and agency/institution policy.

Duties & Responsibilities:

  • Adhere to the vision and guiding principles of the Finance and Administration Division, which are Fairness, Honesty, Respect and Accountability
  • Perform custodial work assignments and other general work assignments in a professional and courteous manner
  • Working Supervisor is responsible for coordinating the work assignments for their assigned team
  • Motivate, train and interact with the individuals under your supervision to assure assigned work areas are cleaned, maintained and organized on a daily basis
  • Ensure assigned team members are trained to properly use chemicals, supplies and equipment as well as to put in force this use on a consistent bias
  • Maintain an accurate inventory of building supplies and process a requisition to replenish supplies when needed
  • Maintain records regarding maintenance needs and safety deficiencies in assigned areas
  • Request and conduct safety procedural training for members of your assigned team
  • Inspects assigned work areas to ensure the correct level of cleanliness is maintained and correct areas that fail to meet the expected cleaning standard
  • Generate work orders for building and equipment maintenance and other areas of need
  • Develop computer skills in Banner System, FAMIS, and internet usage
  • Empties waste baskets, dumps trash, and replaces trash bags
  • Use cleaning supplies, equipment cleansers and other agents to clean floors, furniture, walls, windows, and windowsills
  • Sweeps, mops, and buffs floors, vacuums and shampoos rugs, cleans baseboards, dusts furniture and fixtures, washes windows and blinds, and empties trash
  • Strips and waxes floors, as needed
  • Cleans bathroom fixtures and stocks bathroom with soap, toilet tissue, and paper towels
  • Collects and launders dirty linens, towels and other soiled items
  • Monitor maintenance and grounds needs and assure that proper reporting procedures are followed
  • Reports work orders to operational personnel concerning minor and major maintenance repairs
  • Conducts inventory of equipment, linens, supplies, and materials to maintain current demands and determine future needs
  • Follow oral and/or written instructions while work independently without close supervision
  • Wear the assigned uniform as designated in the uniform policy
  • Other duties as assigned


Knowledge of basic cleaning techniques and cleaning equipment operation and maintenance

Ability to follow instructions and perform repetitive manual work, use cleansers and other agents to clean floors and furniture, use housekeeping cleaning supplies and equipment, work independently without close supervision, follow oral and/or written instructions, perform multiple tasks and to prioritize assignments, perform repetitive manual work, and do required lifting (up to 50 lbs.)

General Days/Hours:

Monday - Friday
6:00 a.m. - 3:00 p.m.
Additional hours as requested and/or needed
Regular and reliable attendance


Please note: all position postings close at 12:00 A.M. CST on the position closing date

This position is considered Essential Personnel with Facilities Management

Minimum Qualifications:

The formal education equivalent of a High School Diploma

Preferred to possess a valid Driver's License

Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

E-Verify Participation Notice:

E-Verify Right to Work:


This is Arkansas State from Arkansas State University on Vimeo.

A destination university focused on the mission of educating leaders, enhancing intellectual growth and enriching lives, Arkansas State University is a doctoral-level institution serving residents of Arkansas, the Mid-South and the Delta with over 150 majors from its main campus in Jonesboro, Ark.

A Division I BCS member and home to research programs including the Arkansas Biosciences Institute and the Delta Center for Economic Development, A-State began in 1909 as the region’s agricultural and educational hub. Expanding today with its first international campus location set for Mexico and a plan for a college of osteopathic medicine in Jonesboro, Arkansas State is known world-wide.

With enrollment topping 13,500, we are the second largest university in the state. Our wide selection of doctoral programs includes Molecular Biosciences, Heritage Studies, Environmental Science, Educational Leadership, Physical Therapy and Occupational Therapy. Our online programs include a nationally ranked MBA degree. A-State has unique offerings such as the only College of Fine Arts in the state. From our on-campus child care center to the Cooper Alumni Center, we remain connected to our students. Arkansas State University values its commitment to diversity and services for the community, region and state.

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