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Vice President, Student Services

San Diego Community College District
San Diego

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Job Details

Vice President, Student Services

San Diego Community College District

Closing Date: 9/20/2021

Position Number: 002934

Location: San Diego City College

Position Type: Academic

The Position:
Under the general supervision of the President, plan, organize, and direct a comprehensive student services program at a large college.

Areas of responsibility include Student Development such as counseling, admissions, registration, veterans certification, student health and matriculation services, Outreach, Promise, TRIO Upward Bound, and Student Affairs such as student government, job placement, student grievance, and college disciplinary process. The incumbent may act as chief administrative officer for the college in the absence of the President, as assigned.

Major Responsibilities:
  • Administer a comprehensive student services program and its related departments; direct the implementation of new programs and services; evaluate and recommend revision of college policies and procedures.
  • Select, supervise, and evaluate student services personnel which may include both credentialed counseling and classified employees; assign to staff duties and responsibilities, work schedules and work locations in accordance with established District policy; plan and coordinate orientation and in-service education for professional development of assigned staff.
  • Conduct appropriate processes related to student discipline, student grievance, and due process; coordinate and facilitate the resolution of student, instructor, and staff conflicts, complaints, and grievances.
  • Develop and prioritize annual budget recommendations for all student services departments; monitor and control assigned program operating budgets; initiate special fund requests.
  • Establish goals and objectives for the division; initiate and participate in program planning; assess needs for programs and services; facilitate their development and implementation in accordance with established guidelines and budgets.
  • Plan, organize, and direct the college graduation program and the articulation program of the college with secondary schools, other colleges and the community.
  • Encourage research and development projects by staff to develop innovation and/or improve techniques for providing services to students.
  • Coordinate division activities in cooperation with other college and district personnel in the development and implementation of the student services program.
  • Serve as a member of District, site, or other committees and task forces; maintain liaison with other site and District administration to assure proper coordination of activities; promote sharing of ideas and communication of successful operating practices with others in similar positions inside and outside of the District.
  • Represent the District and participate at the local, state and national levels in organizations and activities that improve promote, and publicize District instructional and student services programs.
  • Coordinate and direct special projects as assigned; initiate studies and conduct analyses as necessary to determine the need for new or modified course offerings, programs, or services.
  • Prepare reports and make presentations as necessary, assure the preparation, distribution and maintenance of required reports, records, and files.
  • Perform related duties as assigned.

  • Student personnel principles and techniques.
  • Goals and objectives of assigned programs.
  • Governance systems for California community college districts.
  • Trends in educational program offerings.
  • Delivery systems for student services programs and services.
  • Goals of the District’s educational master plan.
  • District’s collective bargaining process.
  • Technical aspects of the student services program.
  • District organization, policies, and procedures.
  • Public relations and marketing techniques.

Skills and Abilities:
  • Develop and implement schedules for programs and services.
  • Evaluate student services needs of District clientele.
  • Interpret and apply local, state, and federal regulations, and District policies and procedures which relate to student services.
  • Display strong leadership skills.
  • Maintain excellent interpersonal relations with college, program, and District staff, students, and community groups.
  • Select, assign, train, supervise, and evaluate staff.
  • Develop and direct delivery systems and implementation procedures for student services programs and services.
  • Develop budget recommendations and administer and control adopted budget.
  • Demonstrate analytical and assessment abilities.
  • Influence and persuade people to follow a prescribed course of action.
  • Communicate effectively both verbally and in writing.

Training and Experience: Any combination of training and experience equivalent to: Master’s degree from an accredited institution in an area related to education or student services AND substantial recent, full-time experience in the administration of one or more of these areas in an institution of higher learning OR possession of current California Community College Supervisor Credential OR the equivalent.
Both of the following: (a) Master’s degree; AND (b) One year of formal training, internship, or leadership experience reasonably related to the administrator’s administrative assignment

Desired Qualifications:
  • Minimum of three years full-time administrative experience at a division dean/department chair level or higher, preferably in Student Services. Administrative experience in and demonstrated advocacy for Student Services.
  • Leadership experience in a collegial participatory governance setting.
  • Experience in a collective bargaining environment.
  • Experience resolving issues of student discipline, student grievance, and student sexual harassment (Title IX).
  • Demonstrated understanding of and experience with the assessment of student learning outcomes;
  • Experience with strategic planning and implementation, resource development and allocation, personnel and faculty development, management, and initiation of change;
  • Experience with creating inclusive and diverse campus cultures and promoting lifelong learning, social justice advocacy, and information technology literacy
  • Demonstrated ability to analyze and apply laws, rules and regulations concerning Title IX of the Education Amendments of 1972, as well as other state laws and district policies relating to sexual harassment, sexual misconduct, gender and interpersonal violence, and sexual assault.

Valid California driver’s license; California Community College Supervisory Credential.

Pay Information:
Range 20 ($10,927.64-$17,784.93) per month based on the current Management Salary Schedule. Initial salary placement is commensurate with related experience and promotional rules. The District offers a comprehensive fringe benefit package including employer paid: medical, dental, and vision plans; sick and vacation leave; and opportunities for professional development. Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Management Employees Handbook. This position is FLSA Exempt and may not accrue overtime. A temporary probationary period will be applied to the employee entering this assignment. The SDCCD Employment Web Page provides a link to employee collective bargaining agreements and handbooks, and more information about terms and conditions of employment to include salary and benefits.

To apply, visit:

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

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The San Diego Community College District serves 130,000 students annually through three two-year colleges and six Continuing Education campuses. The three colleges, San Diego City, Mesa, and Miramar colleges, offer associate degrees and certificates in occupational programs that prepare students for entry-level jobs, and arts and sciences programs that transfer to four-year colleges and universities. Continuing Education offers adults the opportunity to renew their learning experiences through noncredit vocational, basic skills, life skills and enrichment classes at sites throughout the city. The District also provides education to over 42,000 service personnel at military bases in 15 states. 

The Continuing Education campuses offer adults the opportunity to renew their learning experiences through noncredit vocational, basic skills, life skills, and enrichment classes at sites throughout the city. A number of special programs are unique to the city, including KSDS-FM all-jazz radio, the Center for Competitive and Applied Technologies, and the Workplace Learning Resource Center.

The San Diego Community College District is governed by its five-member, locally elected Board of Trustees and three student members serving on a rotating basis. Shared governance activities involve faculty, students, and staff in the development of solutions to key policy and budget issues. The five trustees are elected in even-numbered years to four-year terms by the voters of San Diego. The Chancellor, the District's chief executive officer, is responsible for carrying out the policies approved by the Board of Trustees. 

The District is in the midst of $1.555 billion in new construction and renovations at the three colleges and Continuing Education campuses throughout the city.

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