University Program Associate

NC State University
Raleigh, NC

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Administrative Jobs
Technology, Analysts & Programming, IT Support & Training
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Posting Number:


Position Number:


Position Type:


Essential Job Duties:

This position assists the director of the office (OUCCAS) in the coordination and implementation of the approval process of undergraduate courses and curricula at NC State University. This position is expected to provide a high level of analysis and excellent customer service with regard to the courses and curricular processes and management system. They research past precedence, revise training and documentation, and offer guidance and training to campus partners, faculty, staff, students, as well as some off-campus contacts. Duties also include agenda creation and management, meeting coordination, and taking meeting minutes for meetings and pre-meetings for two faculty governance committees on campus as well as any pre-meetings or subcommittee meetings, and communicating with departments on campus.

Course /Curricular Processing:
-Serve as the primary point of contact for campus regarding updating/creating an undergraduate-level course
Including answering e-mails in courses-curricula account and answering the phone lines, and possibly in-person interactions based on-campus status at the time of work
-Act as an administrator for the Course Inventory Management (CIM) system
-Process changes/updates/maintenance of actions in CIM as appropriate
-Update curricula in CAT as appropriate based on curricular approval
-Review courses for compliance with University, system, accreditation, and federal policies
-Facilitate communication and follow-up with departments and colleges for course approval results from committees
-Schedule GEP Special Topics Courses that have been approved by CUE
-Monitor the repeated offerings of these courses and alert departments before actions to create a permanent course must be initiated
-In conjunction with the Director and Senior Associate Dean, track curricular approvals through the entire process of approval in order to submit paperwork at the end of the process to Registration and Records through academic structure actions where necessary
-Submit actions to the Provost office after review
-Maintain tracking systems for office and committee actions

University Standing Committees (University Courses and Curricula Committee/Council on Undergraduate Education):
-Maintain and schedule of committee meetings
-Create, update, and send agendas and materials for meetings following open meeting laws
-Take meeting minutes and attendance
-Serve as first point of contact for committee members, including offering training and support and adding them to relevant google groups, meeting invitations, etc.
-Respond to requests for UCCC/CUE documents and questions involving past and current committee process and actions. This includes doing research in a share drive, google drive, and some paper, analysing information, and synthesizing reports appropriate for diverse demographics and/or specialized to individual client needs.

-Maintain information on the OUCCAS website
-Update documentation and procedural information based on changes to requirements and processes at all levels
-Maintain the websites for UCCC and CUE, including adding meeting dates to the site and university calendar, as well as adding minutes and agendas to each meeting

Training and Outreach:
-Implement training regarding the undergraduate course approval process and the overall curricular process, as well as system/software training and other topics as appropriate/requested.
-Serve as the primary point of contact for training requests
-Conduct assessments of existing training and find gaps in the knowledge base for future training for faculty and staff.
-Visit/reach out to offices, departments, and colleges on campus to share resources, training, and services available

Is Time Limited:


Job City & State:

Raleigh, NC

Classification Title:


Working Title:

University Program Associate

Work Schedule:

Monday-Friday, 9am-4pm

Minimum Experience/Education:

Bachelor’s Degree and/or 2 years experience at a university position working with faculty

Department Required Skills:

Google suite, Microsoft Word and Excel, Adobe PDF, Wordpress, Zoom

Preferred Years Experience, Skills, Training, Education:

Bachelor’s Degree in higher education administration, training or development (especially adult learning and/or working with faculty), English, or equivalent. Preference given to work experience in curricular approval at the university level. Experience with Courseleaf suite of software (CAT, CIM for Courses, CIM for Programs), experience working in higher education administration.

Required License or Certification:


Valid NC Driver's License required?:


Commercial Driver's License Required?:


Anticipated Hiring Range:

$16-$19 per hour

Job Open Date:


Quick Link:


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.


NC State: Think and Do

NC State was founded with a purpose: to create economic, societal and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we're a pre-eminent research enterprise with 12 colleges excelling in all major academic fields.

NC State studentsOur 34,000 high-performing students take what they learn in the classroom and apply it in the real world by conducting research, working in internships and co-ops, and performing acts of world-changing service. That experiential education ensures that they leave here ready to lead the workforce. NC State's 13:1 student-faculty ratio is one of the reasons why we're the best college for your money in North Carolina (Money) and the No. 5 best value among public universities nationally (U.S. News & World Report).

Overcoming Challenges, Improving Lives

NC State is one of only two universities in the nation leading two National Science Foundation Engineering Research Centers — one developing wearable, self-powered health monitors, and the other researching smart-grid technology. We’re also leading interdisciplinary efforts to curb nuclear proliferation, help farmers confront climate change and build a new American manufacturing sector.

Our research doesn't just get published in a journal or sit on a shelf; it makes an impact. NC State is No. 6 nationwide in commercialization agreements based on university research, and we're No. 2 among universities without a medical school. Our Cooperative Extension Service provides research-based information to citizens in all 100 North Carolina counties. In addition, our industrial extension unit — Industry Expansion Solutions — has created an economic benefit for the state's manufacturers averaging $149 million per year since 2005.

Bright Minds Creating a Bold Future

NC State’s 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. NC State students won two Goldwater scholarships, five Fulbright scholarships, one Churchill scholarship and a record-breaking 25 National Science Foundation graduate research fellowships in the 2016-2017 academic year. In addition, 25 faculty are members of the National Academies.

NC State bldg in darkOur Centennial Campus, an award-winning public-private research campus, is home to more than 70 partner organizations working alongside more than 70 NC State research and academic units. Centennial is also the location of the innovative Hunt Library, which Time magazine has dubbed “the library of the future.”

In Raleigh and Around the World

It all happens in one of the best cities in America. A top spot for job-seekers and tech professionals, Raleigh is nationally recognized as a leading urban center:

NC State building oldWith Durham and Chapel Hill, Raleigh anchors the Research Triangle, a national hotspot for high-tech enterprise. The top companies in the region — including IBM, Cisco Systems, SAS Institute, Biogen Idec and GlaxoSmithKline — are among the country’s best employers. They also lead the way in hiring new NC State graduates.

More than 130 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.

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