Civil Service -Extra HelpClassification Title:
Extra Help - ParaprofessionalPosition's Functional Title:
ITS - Support Services Assistant - Extra HelpPosition Summary:
The primary focus of the IT-Support Service Assistant is to help with the Information Technology Services (ITS) department’s Covid requirements. Duties will include the cleaning of technology, basic Service Desk duties and tasks. Provide ITS management with updates and reports via various technologies.Minimum Qualifications:
Essential Responsibilities80% Cleaning technology in classrooms and labs to comply with Covid requirements.10% Assisting the Service Desk team with day to day duties and tasks, based on availability.10% Other duties as assigned of which include, but not limited to, participating in the administration of various applications.
Other Responsibilities• Demonstrates knowledge and good judgment• Ability to communicate effectively via email and verbal• Assists with questions and problems courteously and promptly • Reporting of status or issues• Maintain effective working relations with Company personnel• Ensure GSU’s professional reputation is maintained
Hourly Rate: $12-$18 per hour - based on experience
• Demonstrated work experience in IT-related profession or using/maintaining IT-technology tools to complete tasks. Preferred Qualifications:
• College course work in Information Technology (IT), IT Management, or a closely related discipline.
• Experience working in a higher education environment Posting Date:
• Windows 10 certification, or similar training/experience
08/18/2021Open Until Filled:
CS0556PType of Search:
ExternalQuicklink for Posting:
https://employment.govst.edu/postings/6219Special Instructions to Applicants:
Please include a list of three professional references with current contact information.
This is a temporary assignment which will end when funding or hours is exhausted. Employees in this position performs a variety of duties as assigned by their supervisor and outlined above.