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Monroe County Community College
Monroe, MI

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Employment Type
Full Time
Institution Type
Community College
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Job Details

Position Summary

Under the supervision of the Vice President of Enrollment Management and Student Success the Director of Student Success is responsible for overseeing all aspects of student success and student/ campus engagement including the library, academic support services, testing, grant funded success initiatives and student government organizations.

Essential Job Functions

  • Ensures that MCCC delivers the highest quality student support services.
  • Assigns and manages work of Librarians/staff/students.
  • Conducts performance evaluations.
  • Ensure training and onboarding of all staff to ensure high quality student engagement.
  • Collect, analyze, and report on data related to student utilization of services and impact of said services on student success and campus engagement.
  • Manage budgets and staffing.
  • Perform other duties as assigned by Vice President of Enrollment Management and Student Success.
  • Provides strategic, data informed planning for the library and academic support services with a continuous focus on student success, retention and completion.
  • Serves on college committees.
  • Coordinates appropriate departmental accreditation/grant reports and requests for data.
  • Requirements

    Required Knowledge, Skills, Abilities and Minimum Qualifications:
    The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

  • Master’s degree + 2yrs relevant experience in higher education.
  • Ability to handle confidential information.
  • Demonstrated organizational skills, including the ability to prioritize multiple tasks, work in a fast-paced environment with numerous interruptions, and meet deadlines.
  • Ability to understand instructions and follow detailed procedures consistently.
  • Skill in developing advanced data informed analyses to assess and drive departmental development and improvement.
  • Ability to effectively communicate and present ideas and concepts orally, in person, and in writing.
  • Ability to establish effective working relationships and use good judgment, initiative, and resourcefulness when dealing with staff, students, faculty, the public, and other professional contacts.
  • Ability to critically assess situations, maintain attention to detail, solve problems, work efficiently under stress, within deadlines, and changing work priorities.

  • Preferred skills/qualifications include the following:

  • Degree in Library/Information Science from an American Library Association accredited program.
  • Grant writing.
  • Experience with Colleague software.
  • Administrative experience with an Academic Success Center
  • Supplemental Information

    Physical Demands and Work Environment:
    The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to talk, hear, view and create written documents. Employee must communicate with others in person and on the telephone. Must view and produce electronic documents. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand, walk, stoop, or kneel. The employee must occasionally lift and/or move items of light weight.

    While performing the duties of this job, the employee typically works in a business office setting. The noise level in the work environment is usually quiet.


    Working at Monroe County Community College

    Monroe County Community College is a comprehensive, two-year college located in Monroe, Michigan that is committed to enriching the lives of the community it serves through instructional excellence, transformational learning, the cultivation of informed and participating citizens, entrepreneurial and responsive leadership, cultural enrichment, affordability, accessibility, diversity, ethical integrity and accountability.  The college is a true source of pride for the residents of Monroe County, alumni and the college’s students. 

    Established in 1964, Monroe County Community College is a public, two-year institution supported by tax monies from Monroe County, educational funds from the state of Michigan and student tuition. We are fortunate to have a millage that is one of the best of the 28 community colleges in Michigan. The 210-acre Main Campus is centrally located in Monroe County with easy access to Detroit and Toledo, Ohio.  The Whitman Center, our south extension center in Bedford Township near the Michigan-Ohio border, offers a wide selection of courses.

    Monroe County Community College enriches and transforms lives by providing opportunity and excellence in higher education.

    Monroe County Community College will be an innovative and progressive higher education institution and our community’s first choice for quality post-secondary education.

    The college offers associate degrees and certificate programs for career preparation, as well as for transfer to four-year colleges and universities.  It also provides training and retraining opportunities for business and industry, professional and personal enrichment programs, and other events and activities to promote the educational, economic, social and cultural wellbeing of the county and its citizens.

    Four-year and postgraduate degrees are available right on the MCCC campus through Siena Heights University and Eastern Michigan University. 

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