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Assistant Director - Community Support

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Job Details

Position Number:


Functional Title:

Assistant Director - Community Support

Position Type:


Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The CNNC promotes access and integration for immigrants and refugees in North Carolina by bridging newcomer populations with existing communities through direct service provision, research, and training. Specifically, the CNNC conducts:

• Community-based outreach initiatives and programming to help immigrants and refugees build their capacity to navigate complex systems in their new home.

• Research and evaluation studies to educate the general public, track demographic trends, and enhance the quality of service provision.

• Experiential training and leadership development for all community members through AmeriCorps positions, internships, volunteer experiences, and workshops.

Position Summary:

The Community Support Assistant Director (CSAD) is primarily responsible for the leadership, direction, oversight and strategic planning of the Community Supports programs of CNNC. The CSAD directs the CNNC’s community-based grant funded programs whose services often overlap and intersect because they serve the same communities: Community Centers Program, Thriving at Three Program, Immigrant Health ACCESS Project, and AmeriCorps ACCESS. The position identifies community needs through research conducted in consultation with immigration and refugee communities in NC to design, develop, implement and evaluate grant funded community-based programs This position reports to the CNNC director and is responsible for ensuring timely grant reporting to the sponsors. The CSAD will oversee policies and processes for an interdisciplinary and multidisciplinary program that must work across external partners and academic units to meet the needs of the population served. This position will provide leadership, direction, oversight and strategic planning, and alignment of the financial planning and fiscal operations of the grant funded community support programs. The CSAD will lead the growth and business operations of the community support programs through development of research programs, evaluation of data, development and submission of external grants as well as oversight of budget and grant management. This position operates autonomously and serves in place of the CNNC Director in their absence.

Minimum Qualifications:

  • Masters from an accredited university with at least three years experience in immigration and refugee services.
  • 3-5 years experience in developing and managing an immigration refugee program.
  • Personnel management experience.

Preferred Qualifications:

  • Demonstrated self-starter and ability to work independently, collaboratively within a team, and with professionals from other fields to assist clients.
  • Excellent communication (verbal and written), problem solving, listening, and interpersonal skills, with the ability to form and maintain positive work relationships.
  • Detailed and strong administrative, organizational, and management skills, with ability to prioritize multiple important tasks, meet deadlines, and work under pressure.
  • Proficiency with Microsoft Office, and comfort working within a case management and tracking system.

Special Instructions to Applicants:

Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

Commensurate with experience

Org #-Department:

Ctr for New North Carolinians - 12409

Job Open Date:


Open Until Filled:




Type of Appointment:


Number of Months per Year:




Percentage Of Time:


Key Responsibility:

Program Research and Development

Essential Tasks:

Research immigration and refugee communities through close relationships and interactions with community members, businesses, non-profits, and UNCG academic units to evaluate and determine the needs of immigrants and refugees with regard to transition, community immersion, meeting life and family needs such as education, employment, housing, and medical needs. Develop programs to improve quality of life, education of the general population about the importance of immigration and refugee support, and navigation of immigrant and refugee transition to a new home.

Percentage Of Time:


Key Responsibility:

Program Management

Essential Tasks:

Manage community engaged programming for 4 areas of community supports provided through The CNNC ensuring collaboration between CNNC programs, university programs as well as integration of local, state, and federal support. Provide oversight and support to Program Coordinators for each of the community support areas acting as central point of contract for unusual or non-recurring matters. Be actively involved in community events. Liaise with community partners, UNCG academic partners and other Office of Research and Engagement centers to strengthen outcomes of all programs within CNNC and other centers. Coordinate CNNC programs to efficiently access and coordinate services from a variety of CNNC programs as well as the Center for Housing and Community Studies.

Percentage Of Time:


Key Responsibility:

Funding Management

Essential Tasks:

Research, write and obtain grants to fund the community support area. Develop necessary reports and documents to enhance and strengthen submissions for external funding. Manage 3 externally funded grants totaling approximately $700,000 in revenue. Manage grants to ensure proper management of funding, compliance with grant guidelines, and fulfillment of outcomes as well as compliance with university, state, and federal grant requirements. Serve as primary contact with Office of Sponsored Programs and Contracts and Grants Administration offices for community support grants and funding.

Percentage Of Time:


Key Responsibility:

Supervision and other duties

Essential Tasks:

Supervise community support staff of 2-3 permanent SHRA staff, approximately 55 students and interns, 400 hundred volunteers, 8 part-time community health works, and 40 AmeriCorps members. Serve on community boards and advisory committees as appropriate to represent CNNC and UNCG on matters associated to immigrant and refugee matters. When needed, serve in place of the CNNC director. Other duties as assigned.

Physical Effort:

Reading, Writing, Hearing, Talking, Lifting-0-30 lbs.


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

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723 Kenilworth Street
United States
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