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Software Analyst

The University of Tennessee, Knoxville
Knoxville, TN

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Administrative Jobs
Technology, Analysts & Programming
Employment Type
Full Time
Institution Type
Four-Year Institution
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Job Details


The University of Tennessee, Knoxville

Office of Information Technology

Software Analyst III


The University of Tennessee, Office of Information Technology Applications Group is seeking applicants for the position of Software Analyst III

The Software Analyst III leads the technical design, modification, development, testing, and documentation related to the University operations in the use of Ellucian Banner (ERP) for higher education. This position will report to the OIT Manager, Student Information Systems.


Duties and Responsibilities

  •  Implement, upgrade and support the University's enterprise resource planning (Banner)   
     application and other interfaces to Banner for the campus community
  •  Design, analyze, develop, implement and maintain enhancements to the University's  enterprise computer applications
  •  Provide training and assistance to users in the use of enterprise applications and custom developed solutions
  • Performs complex analysis and problem solving for supported systems
  • Develop and maintain documentation
  • Communicates with cross departmental and campus units regarding developed solutions
  • Performs moderate-to-advanced level problem analysis on software applications
  • Supports medium to large sized systems with a moderate amount of independence
  • Researches, trains, and leads new technology initiatives as requested

 Required Qualifications:

  • Bachelor’s Degree and three (3) years applicable experience, or equivalent combination of education and experience
  • 3 years of verifiable programming skills using PL/SQL
  • 3 years of application design and development
  • Excellent communication and interpersonal skills
  • Demonstrated ability to translate user-requirements into a deliverable product 

Desired Qualifications:

  • Familiarity with Ellucian Banner ERP System
  • Experience with Java
  • Experience with Eclipse/Maven
  • Familiarity with MVC programming methodology
  • Experience in higher-education environment
  • Must be well spoken, creative, and energetic and work well in a team environment
NOTE:     Applicants must submit a cover letter, resume and references.

Job: Information Technology Professional
Primary Location: US-Tennessee-knoxville
Organization: Vc Info Infrastructure # Oit General
Schedule: Full-time
Job Posting: Aug 15, 2021, 4:05:31 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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