Part-Time Specialist III, Instructional Support

Employer
Lone Star College
Location
LSC-Kingwood

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support
Employment Type
Full Time
Institution Type
Community College

Job Details

Job Title: Part-Time Specialist III, Instructional Support
Location: LSC-Kingwood
Regular/Temporary: Regular
Full/Part Time: Part-Time
Job ID: 34981
Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

  • One LSC
  • Student Focused
  • Own It
  • Advance Equity
  • Cultivate Community
  • Choose Learning

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance.

Campus Marketing Statement

Lone Star College-Kingwood

Lone Star College offers high-quality, affordable academic transfer and career training education to 99,000 students each semester. LSC is training tomorrow’s workforce today and redefining the community college experience to support student success. Stephen C. Head, Ph.D., serves as chancellor of LSC, the largest institution of higher education in the Houston area with an annual economic impact of nearly $3 billion.

LSC, which consists of seven colleges, ten centers, two university centers, Lone Star Corporate College and LSC-Online, is continuously named Great Colleges to Work For by the Chronicle of Higher Education. To learn more, visit LoneStar.edu.

Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.

Campus address is 20000 Kingwood Drive, Kingwood, TX 77339.

Job Description

PURPOSE AND SCOPE:

The PT Specialist III, Instructional Support, will welcome and support Learning Commons users in person, over the phone, and through email at the front desk. He/she will be responsible for three types of work: circulation duties, basic computer assistance, and tutoring check-in/out processes. Some duties include creating IDs, checking items in/out, directing users to appropriate Learning Commons resources and staff, assisting with computers, assisting with software such as Microsoft Office, and basic troubleshooting of technology. This position will require the employee to regularly walk the space offering assistance as needed.

ESSENTIAL JOB FUNCTIONS:

    Provides computer lab assistance to college students, staff and general public; including but not limited to: Microsoft office, D2L, printing, scanning, and other Learning Commons technologyProvides basic circulation assistance; including but not limited to: check-in/out of items, processing holds, creating student IDs, and resolving fines using Symphony Workflows and PeoplesoftManages tutoring check-in/out, explains the tutoring lab process, and oversees smooth operations for users and tutorsServes as an energetic, friendly, and knowledgeable first-line contact for the Learning Commons in person, by telephone, and email. Screens and refers users to appropriate resources such as tutoring or reference librarians when professional assistance is neededMonitors and maintains the smooth operation of the Learning Commons space through tasks such as straightening furniture, waking up computers, checking on supplies, wiping down surfaces, and checking "high-risk" areas for inappropriate behaviorTroubleshoots printers, scanners, copiers, and computers in the Learning Commons space; reports issues to the appropriate personnelInterprets and enforces Learning Commons policies and procedures for students, college staff and the communityOpens/closes learning commons areas - dependent on schedule and assignmentResponsible for clerical tasks such as maintaining statistics, collection inventory, shelf-reading, data entryResponsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

  • Demonstrated proficiency with computers and basic software such as Microsoft Office
  • Technologically savvy
  • Excellent communication and customer service skills; approachable and energetic with a dedication to service.
  • Good problem solver
  • Ability to multitask
  • Experience with D2L/Symphony Workflows a plus

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work. This position does require the employee to regularly walk the space offering assistance as needed.

WORK SCHEDULE AND CONDITIONS:

  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general officeequipment
  • Interface with internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with minimal exposure to safetyhazards

REQUIRED QUALIFICATIONS:

  • High School Diploma or GED

PREFERRED QUALIFICATIONS:

  • At least 1 year related work experience
Salary

Hourly Pay Rate is $13.45

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Organization

Working at Lone Star College

Lone Star College continues to be a leader in higher education while experiencing unpreceded growth. Lone Star College is the largest institution of higher education in the Houston area and one of the fastest-growing community colleges in the nation and is always seeking qualified and dedicated people to join our team. Our employees take advantage of state of the art learning and technology centers that focus on student success. It’s no wonder LSC continues to be recognized as a Top 10 degree producer by Community College Week.

It’s an exciting time to be a part of Lone Star College. We’re redefining the community college experience for our students, and our community. LSC created the Honors College for high achieving students in 2013 to push beyond just offering a limited number of honors courses. The Center for Civic Engagement launched in 2015 to increase student civic responsibility and help make our community a better place to live. We continue to expand and refine our workforce education and career training programs in partnership with regional and global employers and a rigorous alignment to their needs. LSC leads statewide reverse transfer, student success and pathway projects to increase student completion rates and improve learning outcomes.

And we’re increasing our international focus to support the increasingly global nature of our workforce.

At Lone Star College, tomorrow starts today.  LSC is building the community college of tomorrow by taking action today.

Visit www.LoneStar.edu to learn more about how LSC is changing the way people think about community colleges.

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