Coordinator, New Student & Family Programs

Augusta University
Summerville Campus

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Administrative Jobs
Institutional & Business Affairs, Program Administration
Employment Type
Full Time
Institution Type
Four-Year Institution
Job Title: Coordinator, New Student & Family Programs
Location: Summerville Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 230177

Required Qualifications Master's degree from an accredited college or university in college student personnel or a related field and at least one year of experience in new student transition work, orientation, leadership training, and general programming (work as a graduate student assistant/intern can be included in this calculation of experience).Knowledge, Skills, & Abilities
  • Ability to maintain confidentiality
  • Ability to respond to sensitive inqueries.
  • An understanding of new student development, retention, and transition models.
  • Commitment to the development of a student-centered, residential campus environment through student-centered, collaborative teamwork across academic, enrollment, and student affairs units.
  • Demonstrated project management skills and team experience
  • Depth of understanding of diversity and inclusiveness and how to communication and action these values.
  • Excellent interpersonal, verbal, and written communication skills
  • Exhibits professional code of ethics and puntual in all job duties
  • Knowledge of emerging trends and needs of students in the first year of college.
  • Proficient in Microsoft Office and other computer software/databases
  • Strong communication, independent judgement, initiative, and organizational skills
Preferred Qualifications
  • Experience building collaborative relationships with campus partners.
  • Must be willing to become a member of NODA and either ACPA or NASPA.
Responsibilities The Coordinator of this department plans, develops and implements transition programming for all new undergraduate students and families to Augusta University from admission through the first year. This position is responsible for orientation curriculum development and learning outcomes, including communicating those to presenters and assessment. Manages the Orientation Leaders (16) and graduate interns (2) including hiring, training and development, supervision, and performance evaluation. The responsibilities include, but are not limited to:Develops & executes transition programming for new students and families to Augusta University from admission to the first year.
  • Create transition educational programming for students in collaboration with the Office of Academic Admissions and Academic Advisement/Student Success beginning at the point of admission.
  • Develop, implement, & evaluate online pre-orientation modules focused upon guiding students through the selection of a purposeful choice of major, developing an academic mindset, and understanding program pathways for their focus area in collaboration with Student Success and Admissions colleagues.
  • Coordinate and facilitate communications originating from a wide variety of campus departments (eg., Financial Aid, Housing, Bursar, Academic Advising, etc.) from the point of admission until classes begin.
  • Promote student attendance at New Student Undergraduate Orientation (Jaguar NOW) through collateral materials and at all recruitment events (i.e., Undergraduate Preview Days, Admitted Student Days, etc.)
Plan & implement new student orientation programs (Jaguar NOW) for freshman and transfers in collaboration with University partners.
  • Plan and implement 8 summer orientation programs for freshman, 7 one-day orientation programs for transfers, and 2 one-day pre-semester (spring) orientation programs for freshmen, transfer, and nearly 2,000 students and their family members.
  • Serve as Chair for the orientation committee to develop learning outcomes and campus buy-in for the orientation program. Create training tools for campus presenters to understand learning outcomes and how to present information to new students. Evaluate learning outcomes.
  • Manage Orientation program events to include development of orientation schedule and coordination of all programmatic details for each orientation session including, but not limited to, facilities, dining services, & transportation.
  • Create multi-year plan for orientation session schedule, in collaboration with the Enrollment Planning Council, to align with the University's Enrollment Management Plan.
  • Collaborate with various departments and units at the university to ensure key information is disbursed to students, families, and guests and to assist in the transition of new undergraduate students to campus.
  • Collaborate with academic advisement and all academic departments on advisement and registration of all new students.
  • Understand the basic requirements from academic departments and university supported initiatives to effectively answer questions posed by new students and family members.
  • Executive independent judgement to handle new student and parent concerns during the orientation programs.
  • Develop, implement, execute, create, manage and supervise.
Manage Undergraduate 16 Orientation Leaders and 2 Graduate Interns
  • Recruit, select, train, supervise and manage Orientation Leader Team (20) student employees, including Lead Orientation Leaders (2)
  • Teach student leadership course in Spring Semester, developing the curriculum and assessing learning outcomes.
  • Plan and implement Orientation Leader Retreat (weekend) and Intensive Training (2 weeks)
  • Coordinate attendance at the Southern Regional Orientation Workshop (SROW) to include student program proposal and presentation, song/dance competition participation, and all logistics with travel to the conference.
  • Direct work of the Orientation Leaders during each Orientation session.
Manage the Orientation Reservation System, including providing leadership to the Administrative Assistant and student assistants in fielding questions from prospective students and their families.
  • Facilitate the registration of all new students for orientation session dates.
  • Track all reservations, attendance, and registration to determine attendance rate.
Perform all other related duties as assigned.Shift/Salary Shift: M-F; Days ** Work outside of the normal business hours may be required. ** Pay Grade: 15 Salary: $38,913/annually - $47,476/annually Salary to be commensurate with qualifications of selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 8/10/21 - Until FilledAbout Us Augusta University is creating a New Student and Family Transitions Office to focus upon the transition of students to enable them to be successful at transitioning from high school/previous college to Augusta University by delivering enhanced orientation and transitioning programming, including but not limited to admitted student online modules, two-day freshman orientation sessions, one-day transfer orientation sessions, and an online orientation for adult and military students. The Office will engage parents and family members in the support of students to increase retention through parent orientation programming, a Parent and Family Association led by parent Board Members, regular communication with family members, Family Weekend, and other events to engage family members. Conditions of Employment All candidates are required to successfully pass a Background Check review prior to starting with Augusta University. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during the course of their employment and beyond.Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.Credit Check This position will require the acquisition of a P-Card and/or handle cash, credit or other sensitive information and will require a satisfactory Consumer Credit check as a condition of employment.Other Information This position is also responsible for promoting a customer friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner everyday with patients and families for success." Augusta University is a tobacco free environment and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

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