Parking Services Coordinator
- Employer
- University of San Diego
- Location
- San Diego
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Parking Services Coordinator; Parking Services Operations Support
Department Description:	
The Office of Parking Services is committed to supporting the University of San Diego's Mission Statement by creating a helpful and welcoming environment through the delivery of excellent service. We provide guidance and assistance to the campus community on all parking-related needs in a timely and efficient manner; provide safe, well-maintained parking facilities while ensuring equitable parking for all our guests.
University Description:	
The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity's urgent challenges.
Detailed Description:	
The Office of Parking Services is committed to supporting the University of San Diego's Mission Statement by creating a helpful and welcoming environment through the delivery of excellent service. We provide guidance and assistance to the campus community on all parking-related needs in a timely and efficient manner; provide safe, well-maintained parking facilities while ensuring equitable parking for all our guests.
Duties & Responsibilities:
Work closely with various department managers with regard to special events, including: athletic events, weddings, funerals, conferences and student organizations. Ensure parking for each event is handled promptly and with accuracy.
Arrange necessary signage, flags, barricades, maps or permits needed for any parking purposes or events; ensure correct verbiage is used on all written materials, such as professional sporting events, concerts, dignitaries, etc.
Maintain and assign reserved parking spaces for special guests using Event Management System (EMS) software.
Coordinate reserved permit, special visitor, conference, vendor and contractor parking according to established policies and procedures; informs requesting parties of accommodations and limitations; provides necessary permit, pass or decal. Additionally, process payment as needed for these permits
Process each event requests with awareness of the impact it may have on the campus.
Provide general campus information and assistance to University students, staff, faculty, administrators, guests and visitors; handle parking and traffic complaints and concerns of campus community and guests with tact and diplomacy.
Using NuPark software application, enter written parking citation and appeal data; import Cashier Office payment report.
High attention to detail in regards to the needs of the kiosks and office (permits, office supplies, etc.)
Give daily direction and assignments to student employees as needed.
Process parking permit refunds within the university cashiering system.
Assist system analyst with updating website information for Parking Services.
Assist in creating links for special event permits as necessary, to be sent to event coordinators as necessary.
Coordinate Security Staffing Company as needed for special events. This includes placing the initial order with Security staffing company, confirming with the event coordinator, and ensuring that Security staffing company as well as the campus staff (kiosk, office staff, and Public Safety) are aware that Security staffing company has been requested.
Provide general office support, including but not limited to: answering phone calls, issuing permits (both printable and sticker), handling questions from students, faculty, and staff as necessary, and completing any other tasks as needed.
Promote sustainability efforts of the University by promoting the use of rideshare programs, such as Zimride and SuperShuttle.
Other duties as assigned.
Minimum Qualifications:
High School diploma or equivalent GED; AND
Three year of general office or customer service related experience.
Any equivalent combination of education and progressively responsible experience, with additional education work experience substituting for the required on a year-for-year basis.
Preferred Qualifications:
Ability to speak Spanish to assist employees, students and visitors/vendors preferred.
Bachelor's degree preferred.
Performance Expectations - Knowledge Skills and Abilities:
Ability to initiate, coordinate, oversee and complete various projects with minimal supervision.
Skill and ability to communicate effectively on the telephone, in person and in writing; possess excellent interpersonal skills including tact and diplomacy to work with a diverse campus community, including parents, students, trustees, administrators, staff employees, visitors, guests, and vendors; possess skills in conflict resolution, decision-making, and implementation skills; skill and ability in current general office methods and practices.
Skill to organize and prioritize work to meet deadlines and manage time effectively with flexibility to adapt to changing conditions; ability to remain calm under pressure; think clearly and logically using sound judgment; ability to multi-task as necessary.
Familiar with University policies and procedures as well as Parking Rules & Regulations
Ability to set priorities that accurately reflect the relative importance of activities or job duties in the general office.
Ability to effectively carry out event goals in a manner that enhances the image of the University.
Ability to effectively multi-task, while ensuring that excellent customer service is provided at all times.
Demonstrate integrity, dependability, sound judgment, team building, and resourcefulness to establish and maintain collaborative, positive and effective working relationships with multiple diverse constituency groups.
Excellent skills in the use of specific equipment and tools as identified below.
Special Conditions of Employment:
Must be able to work flexible hours including occasional overtime as needed.
Background check: Successful completion of a pre-employment background check.
Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.
Posting Salary:	
$16.27-$18.75 per hour; Excellent Benefits
The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer.
Special Application Instructions:	
Please upload a resume to your application profile for the hiring managers' review. You are also strongly recommended to upload a cover letter to your application profile for the hiring managers' review. If you have any questions or difficulties please contact the Employment Services Team at 619-260-6806, or email us at jobs@sandiego.edu
To apply visit: https://careers.pageuppeople.com/867/cw/en-us/job/494625/parking-services-coordinator
	
Hours: 37.5 hours per week
Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.
The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community.
The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.
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Organization
The University of San Diego is a Roman Catholic institution committed to advancing academic excellence, expanding liberal and professional knowledge, creating a diverse and inclusive community, and preparing leaders dedicated to ethical conduct and compassionate service.
Located on 180 acres overlooking the city of San Diego, Mission Bay and the Pacific Ocean, the campus is a community treasure, with Spanish Renaissance-inspired buildings and breathtakingly beautiful landscapes.
Chartered in 1949, the university enrolls more than 7,000 students and is known for its commitment to teaching, the liberal arts, the formation of values and community service. In less than 60 years, the University of San Diego has grown from a local college with 50 students and a handful of professors to a nationally ranked university. This achievement is the direct result of a single, unwavering expectation: academic excellence.
USD offers more than 60 bachelor's, master's and doctoral degrees. The university adds depth to education by inspiring students to grow spiritually, morally and socially. The breadth of programs and depth of facilities means that students can easily find a course of study that ignites their intellectual fire. In the classroom, coursework across disciplines encourages students to develop their critical thinking skills.
Small class size means the instructors know their students and can stimulate curious minds with anything from participation in a research project to an after-class discussion on topic. Instructors welcome the free exchange of complex ideas in an environment of tolerance and civility. In this environment, students begin a lifelong habit of appreciating and cultivating their individual gifts.
To complement this instruction, the university's Honors program provides a challenging curriculum for USD's uniquely motivated students. The university also holds memberships in several honor societies, including Phi Beta Kappa.
While intellectual growth is key, USD adds depth to the education experience by inspiring students to grow spiritually, morally and socially. An active faith community invites widespread student participation. In the classroom, study is accompanied by an examination of ethics and values University of San Diego students inquire freely and challenge ideas, exercise moral, spiritual and social judgment, serve others, and contemplate social justice in their lives and in their chosen fields. These students are truly educated. These students achieve excellence.
Students, faculty and staff are active members of the community, volunteering time and expertise, fostering friendships, and working to preserve the region’s unique character. With a population of more than 7,500 students and approximately 2,000 employees, the university impacts the life of the area economically, politically and socially. In turn, the university welcomes the community to participate in campus life, through classes, special events, sports, forums and tours.
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