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Director of Financial Aid

Xavier University of Louisiana
New Orleans, Louisiana

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Administrative Jobs
Institutional & Business Affairs, Financial Aid
Employment Type
Full Time
Institution Type
Four-Year Institution
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Located in New Orleans, LA, Xavier University of Louisiana, the only HBCU and Catholic university in the United States, seeks to hire an exceptional individual for the role of Director of Financial Aid.  This role provides leadership, direction, and coordination for the organization and delivery of university-wide student financial aid processing and operations, with an eye on institutional scholarship policies as they relate to net tuition revenue (NTR). The Director of Financial Aid is responsible for developing and executing a comprehensive vision and strategy regarding financial aid operations; will also have full command of scholarship leveraging programs and practices. The candidate will provide leadership for all programs that will create an environment of consistency, accuracy, and customer service. Candidate should also possess a passion for training and mentoring staff. Compliance with internal policies and state and federal guidelines, regulations, and laws mandatory. This position requires strong coordination and communication with the Vice President and Chief Financial Officer, and reports to Vice President for Enrollment Management.

Knowledge of:

  1. Federal, state, institutional, and local sources of financial aid
  2. Institutional/organizational, policies, procedures, and administrative practices, generally administered in higher education
  3. Finance, accounting, and management
  4. Rules, regulations, requirements, and policies related to enrollment, financial aid, and retention
  5. Modern office methods, procedures, and equipment, including computer databases and related software
  6. Principles of training and providing work direction
  7. Correct English usage, grammar, spelling, punctuation, and vocabulary
  8. Interpersonal skills using tact, patience, and courtesy
  9. Campus emergency procedures

Ability to:

  1. Create and manage databases to support financial aid/enrollment reporting
  2. Work with, and keep, confidential information
  3. Lead, motivate, and build consensus with staff and institutional stakeholders
  4. Organize and analyze large amounts of data. Be able to prepare said data for easy interpretation/visualization of internal and external stakeholders
  5. Maintain an organized work environment
  6. Use persuasive written, oral, and listening skills
  7. Work under extreme pressure in a fast-paced environment
  8. Demonstrate accountability for meeting established tuition discount goals
  9. Work independently and proactively to solve problems
  10. Utilize professionalism and leadership qualities representative of an institution of higher education
  11. Adapt to changing work demands and priorities

Minimum Entry Requirements:

  1. Bachelor’s degree or higher is required
  2. Knowledge of database development and utilization to support enrollment management
  3. Seven to ten years of previous financial aid experience
  4. Experience in a non-profit higher education institution is preferred
  5. Demonstrated experience in assisting/creating a campus-wide Strategic Enrollment Management (SEM) division
  6. Working knowledge of tuition discounting practices, packaging philosophies, and Title programs
  7. Previous experience managing and leading teams of people

For additional position requirements, essential functions, and to apply, please visit

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