Head Dish Room Attendant


About Westfield State University:

In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.

Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.


Job Description:

Campus Title: Head Dish Room Attendant
State Job Title: TBD
Department: Dining
Job Code: H08X04
FLSA Status: Non-Exempt
Funding: 7115-6014
Bargaining Unit: AFSCME
Job Type: Full-Time Permanent
Timeframe: 35 Weeks
Shift: TBD
Regular Days Off: TBD
Supervision Received: Receives direct supervision from the Assistant Manager of Dining Services, or other supervisory employees who assign work and review performance for compliance with instructions and established standards.

Direct Reporting Staff: The Head Dish Room Attendant supervises student employees.

Salary: $1,286.69 Bi-Weekly

Working Conditions:

Dish Room Attendants work under exposure to extreme temperature conditions; work varied shifts and/or irregular hours (i.e. weekends, holidays, nights); work under exposure to such hazards as slippery floors and sharp equipment; may life and carry heavy objects.

General Statement of Duties:
Directs the operation of a dish room, supervising dish room personnel and participating in manual tasks involved in cleaning tableware, utensils, equipment and work areas; provide training for new employees; performs related work as required.
Duties and Responsibilities:
Duties include but not limited to:
Essential:

• Supervises and participates in the cleaning of tableware, utensils and equipment used in a food service operation, including maintenance of cleaning equipment in good working order.
• Ensures the removal of remnant food from dishes, pots and utensils; supervises and participates in their hand washing or placement on a conveyor or in a dishwasher.
• Supervises and participates in washing and scouring of pots, pans, and trays.
• Supervises and participates in the segregation and removal of trash and garbage and its placement in designated containers; ensures that garbage cans are hosed out and/or steam cleaned.
• Supervises and participates in the loading and unpacking of supplies and equipment; ensures that adequate supply of utensils and dinnerware is maintained at designated areas; ensures that beverage dispensers are filled and maintained as required.
• Supervises and participates in the manual tasks involved in the cleaning of refuse storage and refrigeration area.

Requirements:

Qualifications Required at Hire:

• Knowledge of the methods followed in the care, cleaning and maintenance of utensils, equipment and food service areas.
• Knowledge of the safety practices and procedures followed in operating dishwashing equipment.
• Ability to follow written and oral instructions.
• Ability to stand for prolonged periods of time.
• Ability to lift and carry heavy objects.
• Ability to give written and oral instructions in a precise, understandable manner.
• Ability to understand and apply the laws, rules, policies and procedures governing the operation of a dish room.
• Knowledge of sanitary methods and techniques required in food service operations.
• Knowledge of the safety practices and procedures followed in food service operations.
• Ability to operate mechanical equipment necessary to perform required cleaning chores.
• Ability to supervise, including planning and assigning work, controlling work, training and disciplining.
• Ability to work varied shifts and/or irregular hours.

Qualifications Acquired on Job:

• Knowledge of departmental, university, and state rules, regulations, policies, procedures, and guidelines relating to area of assignment and ability to apply them to unit activities.
• Knowledge of the standard methods and techniques used in food service sanitation.
• Knowledge of the principles, practices and techniques of supervision.

Minimum Entrance Requirements:

At least one year of full-time, or equivalent part-time, experience in food service work in a hotel, restaurant, cafeteria, catering firm, government or private institution; or any equivalent combination of the required experience and the following substitutions: A diploma from a recognized trade, technical, or vocational school at the high school level with a major in home economics, culinary arts, food services or food trades may be substituted for the required experience.

License and/or Certification Requirements:

Incumbents must be certified as food handlers within 90 days of the appointment start date through a recognized program approved by the University of Massachusetts (i.e., ServSafe).


Additional Information:

Salary:
For the majority of new employees, the minimum starting salary will apply. Specific salary for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining and state policies and procedures.

State job specifications for this position may be found at the department of higher education website: http://www.mass.edu/foremployees/classificationspecs/classspecs-pers.asp

Disability Accommodations:
Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.

Background Check:
Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.


Application Instructions:

An online application is required. A resume and cover letter may be attached but this is not required.

Deadline: Review of applications will begin August 15, 2021. The job posting will be open a minimum of ten days and, if needed, will remain open until finalist have been selected.

NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.
Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.



To apply, visit https://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=134801&CNTRNO=20&TSTMP=0





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