Skip to main content

This job has expired

Academic Records Coordinator (Student Services Program Coordinator II) #21201

Employer
Trident Technical College
Location
North Charleston, SC

View more

Administrative Jobs
Institutional & Business Affairs, Community & Government Relations, Technology, Analysts & Programming, Student Affairs, Student Activities & Services
Employment Type
Full Time
Institution Type
Community College
Send job

Job Details

Job Responsibilities

The Academic Records Coordinator manages complex duties involving grade and registration related activities for the Registrar’s Office. This critical position collaborates with several offices and high-level leadership in Student Services, the Division of Education, and Finance on time-sensitive and multifaceted requests relating to course cancellations, registration issues, course overrides, grades, financial aid issues, residency, appeals, and billing.


  • Managing all grade activities for all academic terms (20 total) including but not limited to auditing grades; updating grades, grade reports for dual credit and apprenticeship students, and updating academic standing; reconciling grade discrepancies and advising faculty, staff, and students on all policies and procedures as they relate to grading.

  • Making appropriate schedule changes, assessing registration status, resolving student complaints and registration issues, verifying records for registration and billing, performing necessary database corrections, and advising students on scheduling related activities as appropriate.

  • Managing all internal course registration requests from the Education Division and Student Services Chief of Staff’s Office including processing approved late additions, drops, and withdrawals. Processing approvals of reinstatements for never-attends and handling the rebilling process for residency changes. Managing requisite waiver process; reviewing transcripts, academic records, and transient documents for proper requisite requirements and providing requisite waivers as appropriate.

  • Developing training opportunities for faculty and staff as it relates to grading and registration. Serving as the subject matter expert for the Registrar’s Office. Researching Ellucian Hub for resources, information, and guidance.

  • Assisting the design, development, and implementation of policies, procedures, and communication-related to registration and grading in conjunction with Registrar’s Office management.


    • Minimum and Additional Requirements

    This position requires a bachelor's degree and two (2) years of student services experience.

    Preferred Qualifications

    Preferred candidate will have a master's degree in higher education or related field and working knowledge of the goals, mission, and purpose of the Registrar's Office. Excellent written and oral communication and time management skills; interpersonal skills, and the ability to establish and maintain effective working relationships with faculty, administrators, staff, students, parents, and teammates is essential to the success of this position. A clear understanding of the concept and operation of computerized database and word processing software is a must. Experience using Colleague, Etrieve, Discoverer, Adobe, and Microsoft Office or other similar technology is a plus. Must have the ability to maintain confidentiality and follow FERPA guidelines. This position requires a person who can work in a fast-paced environment and multi-task while using critical thinking skills to make decisions that will affect an academic record.

    Additional Comments

    To be considered for this position applicants MUST complete the online SC State Jobs Employment Application.

    Unofficial transcripts may also be attached, mailed to (Human Resources, PO Box 118067 Charleston, SC 29423), or faxed 843.574.6682 to the Human Resources Office by the deadline date and time. Official transcripts are required upon offer of employment. Incomplete applications will not be considered. For assistance, contact Human Resources at 843.574.6201.

    Employment applicants may be subject to a background check. Failure to consent to a background check will result in the removal of your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).

    Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.

    Organization

    Trident Technical College’s vision is to be the leading force for educational opportunity and economic competitiveness in the communities we serve.

    Trident Technical College is a public, two-year, multi-campus community college that provides quality education and promotes economic development in Berkeley, Charleston and Dorchester counties.

    An open-door institution of higher education, the college serves approximately 17,000 traditional and nontraditional curriculum students who have a wide variety of educational goals, from personal enrichment to career development to university transfer. To help students meet their goals, TTC offers university transfer associate degrees and applied technical associate degrees, diplomas and certificates. The curriculum includes programs in arts and sciences, agriculture, business, computer technology, engineering technology, health sciences, industrial technology, and public service. TTC students draw on knowledge from a broad range of disciplines to develop the communication and critical thinking skills that are fundamental to lifelong learning.

    TTC further promotes economic development through continuing education courses; customized education and training for business, industry and government; and a variety of employment training programs.

    TTC is committed to being accessible and responsive to community needs. To foster student success, TTC provides developmental education and comprehensive student services. In addition to traditional instruction, TTC’s flexible course offerings and alternative delivery methods, including online instruction, enable more members of the community to pursue higher education.

    Company info
    Telephone
    843-574-6201
    Location
    2050 Mabeline Road
    North Charleston
    SC
    29406
    US
    Send job

    Get job alerts

    Create a job alert and receive personalized job recommendations straight to your inbox.

    Create alert