Assistant to the Dean of Students, Senior Administration Coordinator

Date Posted: July 30, 2021
Req ID: 7608
Faculty/Division: University College
Department: College Administration
Campus: St. George (Downtown Toronto)

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

University College is the founding college of the University of Toronto. Our welcoming community is built on traditions of openness, inclusivity and diversity. Our student programs address issues of social justice from a variety of perspectives and help students develop the skills to apply what they learn in the classroom to the world around them. We are also home to professors committed to undergraduate education from a range of disciplines, who are leading researchers in their fields. Students, faculty, staff and alumni at University College work together to ensure that all thrive in our vibrant community.

Your opportunity:

The Assistant to the Dean of Students, Senior Administration Coordinator reports to the Dean of Students and is responsible for developing, planning, coordinating and implementing the operations, administration and information technology (IT) of University College for residence and student life. The incumbent is responsible for developing and implementing new programs and initiatives independently; coordinating residence administration including admissions, room assignments, residential and off-campus meal plans; and overseeing the maintenance of student and financial records. The incumbent is responsible for supervising one ongoing employee; supervising and handling of Dons’ and residents’ board accounts; managing student requests and complaints; and liaising with external service providers.

The incumbent is also responsible for IT duties in the area of student life regarding residences, food services (e.g. online menu and mobile app); database management of food/meal cards; liaising with IT staff to provide computer and network support and ensuring appropriate implementation of internet usage policy, reviewing, reconciling and submitting invoices to the accounting department, calculating appropriate charges to students, and ensuring compliance with all university policies. The incumbent coordinates all student communication activities for the Dean’s Office, including the development and maintenance of residence/student life website, design and production of print materials. Based on the incumbents close contact with the students and staff, the Assistant to the Dean, Senior Administration Coordinator consults with the Dean of Students regarding problem resolution and policies/procedures.

Your responsibilities will include:

• Developing and implementing new programs and initiatives independently
• Planning and overseeing the implementation of an evaluation framework for programs and initiatives
• Conducting detailed analysis on program efficiency and student learning outcomes to inform program planning activities
• Analyzing processes and recommending changes for more efficient coordination of operations
• Interpreting and applying policies and procedures when making independent decisions
• Planning components of projects
• Designing and optimizing databases
• Serving as a resource on specific issues to a group of specialists

Essential Qualifications:

• Bachelor's Degree or acceptable combination of education and equivalent experience.
• Minimum five (5) years working in university student life or residence setting.
• Experience developing and implementing new programs and initiatives independently.
• Experience working with undergraduate students are essential including counselling and interpreting policies and procedures.
• Demonstrated experience working with financial, operational, human relations, supervision, and administration in an undergraduate residence community.
• Experience with building operations, coordinating meal plans and room assignments and handling student payment records.
• Experience with managing a busy administrative office and developing guidelines and procedures.
• Experience with coordinating communication activities, preferably student activities including developing and maintaining websites, working with social media and developing promotional/informationalmaterial.
• Experience supervising staff.
• Experience working with ROSI or other student related databases.
• Advanced computer skills in Excel, Word, and databases.
• Advanced skills with ROSI or other student related database
• Advanced skills with StarRez or a comparable system.
• Intermediate skills with content management systems.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Excellent problem-solving and negotiation skills.
• Excellent time management and organizational skills.
• Effective counselling and conflict resolution skills are essential.

To be successful in this role you will be:

• Organized
• Problem solver
• Self-directed
• Tactful
• Team player

Closing Date: August 11, 2021, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 14 -- $79,404 with an annual step progression to a maximum of $101,547. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

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