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Assistant Director of Alumni Engagement

Job Details

Job Title: Assistant Director of Alumni Engagement
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 9122
Job Description POSITION OBJECTIVE

The assistant director of alumni engagement builds alumni networks and crafts strategic connections for an identified set of regional and affinity-based alumni groups. Regionally-based activity is centered on major markets throughout the United States.

The assistant director will develop relationships with individual alumni in their assigned chapters/regions and qualify them as potential leadership annual or major gift prospects. The assistant director will partner with development officers to assist with cultivation and stewardship efforts for individual alumni donors and prospects, and play a supporting role in solicitations, in an effort to increase philanthropic attainment and the university’s alumni participation rate.

The assistant director is a part of the alumni engagement team in Office of Alumni Relations and Development Programs and reports to the director of alumni engagement. This team connects our 110,000+ alumni to each other and back to the university.

ESSENTIAL FUNCTIONS

    Develop, coordinate, implement and evaluate programs and projects to promote Alumni Relations through regional networks. Work with the director and other assistant directors to plan and execute regional strategic plans for each fiscal year, emphasizing university-wide collaboration. Create a community for alumni living in assigned regions to strengthen their connection back to the university, and make their connection to each other flourish. Develop new regional and affinity programs based on alumni interest and university priorities, with heavy emphasis on creating innovative digital networks and leveraging technology such as webinars, livestreaming, crowdfunding, and social media to motivate alumni, parents, and friends around the globe. Oversee applicable regional and engagement program budgets. Assist in the oversight and evaluation of the alumni engagement strategy using metrics and benchmarks that increase university’s alumni participation and philanthropic attainment; suggest revisions as needed and produce impact reports. Form strong relationships with members of the advancement team in order to effectively plan and execute strategy. Travel as needed. Complete documentation related to travel and vendor payments in a timely manner. (40%)In partnership with development officers, engage alumni board members, chapter leaders and other volunteers to qualify, cultivate and steward individuals who have capacity to make gifts of $10,000 or more to the university. Collaborate with development officers in the Offices of Annual and Special Giving and National Development and Major Gifts, as well as development officers in the schools/college to advance prospective donors toward a philanthropic solicitation. Support development officers' stewardship efforts through face-to-face and digital engagement with prospects and donors. (30%)Manage regional volunteer leadership: Develop and maintain an efficient volunteer structure for assigned groups. Recruit and retain regional volunteers. Develop and deliver training through webinars and at The Alumni Association’s Alumni Summit. Establish metrics and benchmarks and evaluate programs. Communicate with chapter leaders regularly in order to maintain positive working relationships. (15%)Manage marketing and communications for regional engagement: Leverage digital media and virtual communications to strengthen regional alumni engagement. Create content for and monitor regional social media pages. Manage all communications related to event promotion and follow-up by providing messaging, images, links and information. Contribute content to alumni-related communication newsletters. (10%)

NONESSENTIAL FUNCTIONS

    Support initiatives to build affinity networks and volunteer programs. (5%) Perform other duties as assigned. Assist with major alumni engagement initiatives as needed. (<1%)

CONTACTS

Department: Daily contact with the associate vice president, director of alumni engagement, and all alumni relations and development programs staff as required to perform essential functions.

University: Contact with advancement services, university development staff, directors of administrative departments, and faculty and staff as required to perform essential functions.

External: Contact with outside vendors and consultants; contact with alumni chapter leaders and donors.

Students: Contact with undergraduate, graduate and professional students as required.

SUPERVISORY RESPONSIBILITY

No supervisory responsibility.

QUALIFICATIONS

Experience: 3 or more years related professional work experience.

Education/Licensing: Bachelor's Degree required.

REQUIRED SKILLS

    Experience in alumni relations, public service or other relationship-critical area preferred Excellent communication and interpersonal skills Solid analytical, decision making and problem solving skillsAbility to complete projects on time and on budget, and report on status and progressHigh degree of energy, organization, creativity, flexibility and adaptabilityTeam player who supports the goals of the department and the university’s initiativesAbility to interact with and relate to diverse internal and external constituencies. Ability to interact with colleagues, supervisors, and customers face to face.Available to work outside of regular office hours as required. Ability to meet consistent attendance.Computer proficiency (including Microsoft Office) and the ability to learn new programs.

WORKING CONDITIONS

General office environment. Occasional evening and weekend work hours required. Occasional travel outside of the greater Cleveland area will be required. Valid driver’s license required.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

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Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

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COVID Vaccination Case Western Reserve University has implemented a COVID Vaccination policy requiring evidence of COVID-19 vaccination for all students, faculty and staff with an on-campus presence. Religious and medical exemptions may be provided in accordance with applicable federal and state laws. For more information go to: https://case.edu/equity/covid-19-accommodations. Applicants may contact the Office of Equity at 216-368-3066 /equity@case.edu for information regarding religious or medical exemptions as an accommodation.

Organization

Working at Case Western Reserve University

Case Western Reserve University is among the nation's leading research institutions. Founded in 1826 and shaped by the unique merger of the Case Institute of Technology and Western Reserve University, Case Western Reserve is distinguished by its strengths in educationresearch, service and experiential learning. Located in Cleveland's University Circle, we offer nationally recognized programs in the arts and sciencesdental medicineengineeringlawmanagementmedicinenursing and social sciences.

Student enrollment exceeds 9,800 students, forty percent of whom are undergraduatesFacultyand students hail from more than 90 countries, with academic interests that reach every region of the world. Case Western Reserve, with the support of individuals, corporations and foundations, aids nearly 100 designated research centers.

As a service-oriented institution dedicated to civic leadership, Case Western Reserve seeks individually and collectively to prepare our students to improve the human condition and to direct the benefits of discovery toward a better society. This effort is not limited to the university's classrooms, laboratories, librariesresidence halls and athletic fields, but includes partnerships with many other institutions. We build these partnerships believing that our ability to improve the human condition should begin in our own community.

Case Western Reserve University remains Ohio's top-ranked school among the nation's premier national universities, as ranked by U.S. News & World Report and is the only Ohio institution ranked in the top 50 nationally. We promote a culture of inquiry marked by rigor, creativity, curiosity, innovation, respect, sensitivity and open communication of ideas.

The university supports interdisciplinary partnerships in education and research with numerous faculty holding joint appointments in more than one Case Western Reserve school or department, as well as at neighboring institutions. These relationships launched many of the unique pairings of science, business and liberal arts into the centers and programs that enhance the undergraduate and graduate experience at the university. Our dual degree programs enrich the educational experience for those students who choose to balance the technical requirements of engineering or the sciences with a strong interest in the humanities.

With more than $375 million in research funding annually, the university attracts outstanding undergraduate and graduate students along with renowned faculty whose research has made significant contributions to the way we live and work. Case Western Reserve counts 15 Nobel laureates among our alumni and current and former faculty, including the first American scientist to ever receive the prize.

Our students' experiences in cultural institutions, clinics, social service agencies and industry are not viewed as “extra-curricular,” but create the learning experience that defines a Case Western Reserve education. The university's service programs in the Cleveland Municipal School District have impacted more than 145,000 students with more than 43 signature programs. The university has launched more than 580 community partnerships on the local, national and international levels. Annually the university sponsors Case for Community Day, an event where hundreds of Case Western Reserve employees and students lend their time and talent to targeted community development projects in the Greater Cleveland area.

Our alumni number more than 110,000 and constitute a “who's who” of every profession. Alumni represent one of the university's strongest resources, playing a vital role in campus life through their work as advisors, mentors, friends and advocates.

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