Head of Museum Security
Manages security operations in the Middlebury College Museum of Art. Supervises the security monitor staff of the Museum and works as a museum security monitor for a minimum of five hours a week. Develops and implements health and safety protocols for the museum staff and the public. Acts as the primary liaison between the Museum and the Middlebury College Department of Public Safety, as well as emergency agencies such as the Middlebury Police and Middlebury Fire Department.
Offer is contingent upon successful completion of a criminal background check.
Ensures that the Museum’s security program applies equally to all staff and all visitors to the Museum.
Supervises the security monitor staff of the Museum, including developing and maintaining a monitor handbook, leading regular monitor meetings, conducting regular monitor training and providing feedback, scheduling monitor hours, approving time off, approving time sheets, and conducting annual performance reviews.
Works with the museum administration and the College to develop specific diversity, equity, access, and inclusion training protocols for security monitors that will endeavor to eliminate any conscious or unconscious racial and bias-based profiling.
Works with the museum administration and the College to develop and implement health and safety protocols for the museum staff and the public.
Attends staff meetings and communicates to members of the security monitor team any information about upcoming museum events, museum and college policies, and collection and exhibition needs that impacts their job function and performance.
Serves on various museum committees and working groups as needed.
Consults with the museum administration on the hiring of all museum monitor staff, and leads new museum monitor staff through the orientation process.
Works as a museum security monitor for a minimum of five hours a week.
Acts as the primary liaison between the Museum and the Middlebury College Department of Public Safety, including training college officers and telecommunicators in museum safety protocols; assisting with the coordination of service and maintenance of the Museum’s video monitoring equipment, intrusion alarm equipment, and access management systems; and meeting regularly with the Director of Public Safety.
Develops expertise in all the Museum’s security equipment and works with both outside contractors and the Department of Public Safety to ensure that the equipment is functioning properly and has appropriate backup systems in place.
Acts as the primary liaison between the Museum and emergency agencies such as the Middlebury Police and Middlebury Fire Department.
Works with the Museum Registrar on disaster preparedness planning and acts a member of the Museum’s Disaster Team.
Works with the Museum Registrar to implement any changes to museum security protocols needed to address the requirements of incoming or outgoing loans or the safety of permanent collection objects.
Works with the Coordinator of Events and Programs to ensure consistent communication with all front desk staff.
Prepares incident reports and acts as the liaison to museum staff and/or college departments for follow-up actions, if necessary.
Manages keypad code and key assignments for museum personnel.
Oversees the training of museum staff in the use of the Museum’s security systems.
Assesses building needs and submits maintenance and repair work orders to the Facilities Services Office for issues in the Museum.
Ensures access to the Museum for maintenance and operation workers, custodial staff, and facilities inspectors.
Assesses future security equipment needs and assists the museum administration in budgeting for those needs.
Position requires oversight of after-hours and weekend shifts.
Other duties as assigned.
Bachelor’s degree required. Specialized and on-the-job training will be required.
Knowledge, Skills and Abilities:
Excellent written and oral communication skills, including the ability to write clear instruction manuals and incident reports, and the ability to clearly communicate expectations and provide constructive and effective feedback. Ability to remain calm during emergency situations. Excellent observation skills. Knowledge of MS Office applications.
A minimum of two years of demonstrated successful managerial, leadership, and executive decision-making experience required. Demonstrated experience in fostering an institutional culture of diversity, equity, inclusion, and access and developing training protocols that strive to eliminate conscious or unconscious racial and bias-based profiling required. Previous experience with electronic security systems strongly preferred. Experience with alarm and card reader software and operations, C-Cure 9000 or other security access systems, Tru-Vision Navigator or other video management software preferred.
Ability to stand for long periods of time.
Offers of employment are contingent on completion of a background check. Information on our background check policy can be found here: http://go.middlebury.edu/backgroundchecks
To apply, visit https://middlebury.peopleadmin.com/postings/23887
Middlebury is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, Middlebury recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. Middlebury also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.
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