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Nurse Manager - Duke Primary Care - Hillsborough

Employer
Duke University
Location
HILLSBOROUGH FAMILY PRACTICE

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Administrative Jobs
Institutional & Business Affairs, Health & Medical Services
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Job Details

Duke Primary Care is the largest primary care network in the greater Triangle area with family medicine and internal medicine providers, and pediatricians in 34 locations throughout the Triangle.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet® organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

Nurse Manager - Duke Primary Care - Hillsborough

Occupational Summary

Manage and coordinate patient care and personnel needs in a DUHS Clinic; plan, develop, implement and evaluate ambulatory health careservices, program s and activities.

Work Performed

  • Manage multi-specialty nursing services delivered within a specific clinic.
  • Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff.
  • Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff.
  • Analyze, develop and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum; achieving desired outcomes.
  • Promote education for patients, patient families and the community; participate in direct patient care activities as a targeted strategy for role modeling or information gathering.
  • Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics. Identify clinical operational needs; manage appropriate level of equipment and supplies and monitors equipment maintenance.
  • Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.).
  • Collaborate with Health Center Administrator/Nurse Manager in determining the fiscal requirements of the specific clinic; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care.
  • Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution.
  • Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement.
  • Develop, document, implement and monitor written policies and procedures reflective of the ambulatory health care site mission settlement and objectives.
  • Manage specific clinic in absence of Health Care Administrator/Practice Manager; and be available on-call for emergencies involving the facility, staff members and patients.
  • Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

  • Clinical Quality Management and Service Orientation
  • Accountability Planning, prioritization and time management.
  • Problem solving and innovation; Initiative Financial Savvy Active Listening Effective communication skills
  • Identifying and recruiting top talent
  • Developing and retaining talent
  • Showing support
  • Team building
  • Conflict prevention and management
  • Motivating and influencing
  • Managing vision and purpose
  • Working knowledge of regulatory requirements including North Carolina Nurse Practice Act

Level Characteristics

N/A

Minimum Qualifications

Education

Bachelor's degree in Nursing is required. Master's degree in nursing strongly preferred.

Experience

Three years of nursing experience is required.

Degrees, Licensures, Certifications

Must have current or compact RN licensure in the state of North Carolina. BCLS certification required. Nurses hired into leadership positions must obtain a leadership certification within three months of hire. New nurse leaders who are ineligible to sit for an exam because they have not been working in a leadership role for the minimum amount of time required must complete their certification within three months of becoming eligible.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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