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Manager, Revenue Cycle

Employer
Northern Arizona University
Location
Campus Health Services

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Administrative Jobs
Institutional & Business Affairs, Health & Medical Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Job Title: Manager, Revenue Cycle
Location: Campus Health Services
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 605563
Workplace Culture

NAU is a community devoted to student success and sustained by an unshakable commitment to our shared mission, vision, and values. We—faculty, staff, and administrators—thrive by combining our efforts and working side by side to further NAU’s culture of excellence.

Core Values One NAU side by side Student Centered | Integrity | Diversity | Service | Discovery | Excellence Northern Arizona University


Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.


Job Description

Position Summary

The Revenue Cycle Manager is responsible for managing the revenue cycle for Campus Health Services. This individual is responsible for managing day-to-day billing operations within CHS. With the Associate Vice President and Director of Operations, this individual is responsible for managing the student health insurance. This position requires strong leadership skills with the ability to prioritize, plan, and assist the Director of Operations.

Responsibilities and Duties

  • Manages overall medical billing operations.
  • Ensuring accurate claim submission and performing account reconciliations.
  • Oversees aggressive follow-ups with accounts receivables (A/R), including preparation of denial appeals and distribution of patient statements.
  • Oversees private payer health insurance claims filing, collection, and reimbursement schedules.
  • Ensure compliance with all federal and state regulations.Reviews and analyzes customer accounts, identifies trends and issues, and recommends solutions.Works collaboratively with the IT team to ensure systems integrity for billing and accounting functions.Responsible for maintaining payer credentialing for all providers as well as CAQH database.Identifies and implements strategies to improve internal and customer processes.
  • Manages the Student Health Insurance plan including enrollment, capitation payments, marketing, data analysis, and communication to the student constituents.
  • Monitors fee schedules and insurance denials in order to ensure fully allowed reimbursement.
  • Responsible for researching, developing, writing, and updating billing policies, procedures, methods, and guidelines.
  • Assists with answering phones, cashiering, closing & completion of daily sales receipts & related daily journal entry.
  • Additional duties as assigned.

Minimum Qualifications
  • Bachelor’s degree in Business Administration, Accounting, or related field.
  • 2-4 years of related revenue cycle experience.
  • 1-2 years of management or supervisory experience.
  • Any equivalent combination of related education, experience, and training.

Preferred Qualifications
  • Certified Medical Coder (CMC).
  • Familiarity with PeopleSoft Financials.
  • Three to five years’ experience with medical billing, front-office operations, payer and insurance expertise, physician practice management and healthcare business processes.
  • Three to five years’ experience with policies and procedures related to medical billing and reimbursement.

Knowledge, Skills, & Abilities
    Expert knowledge of revenue cycle functions; and of accounting principles, practices, and procedures.
  • Knowledge of financial reporting in higher education and university budgeting processes.
  • Expertise with Excel spreadsheets.
  • Planning, organizing, coordinating, and facilitating skills.
  • Skill in detailed and complex numerical computations and reports.
  • Skill in computerized accounting systems and applications.
  • Excellent written and oral communication skills.
  • Knowledge of medical terminology.
  • Supervise team members and allocates tasks.
  • Coaches and mentors others; trains staff.
  • Demonstrated ability to work collaboratively with internal and external stakeholders.
  • Promotes a diverse, inclusive environment.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities.

If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.


Salary

The budgeted salary amount is $62,996-$78,745.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.


FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


Benefits

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website.

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service.

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.


Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days. If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.


Application Deadline

August 30, 2021 at 11:59 p.m.


How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ 86011.


Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.


Organization

About Northern Arizona University

Northern Arizona University sits at the base of the San Francisco Peaks, on homelands sacred to Native Americans throughout the region. We honor their past, present, and future generations, who have lived here for millennia and will forever call this place home.

Founded in 1899, Northern Arizona University is a community-engaged, high-research university that delivers an exceptional student-centered experience to its nearly 28,000 students in Flagstaff, at 22 statewide campuses, and online. Building on a 123-year history of distinctive excellence, NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond. NAU is committed to meeting talent with access and excellence through its impactful academic programs and enriching experiences, paving the way to a better future for the diverse students it serves and the communities they represent.

Why work at Northern Arizona University?  

Vision 
NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

Mission
NAU transforms lives and enriches communities through high-quality academics and impactful scholarship, creative endeavors, and public service.

Commitment
NAU will educate, support, and empower students from all backgrounds, identities, and lived experiences to reach their full potential and contribute to a more just, equitable, inclusive, prosperous, and sustainable future.

NAU- 2025 Elevating Excellence Priorities

  • Academic Excellence
  • Student Success
  • Commitment to Indigenous Peoples 
  • Impactful Scholarship
  • Mission Driven and Diverse Faculty and Staff
  • Community Engagment 
  • Sustainable Stewards of Resources 

Diversity

Northern Arizona University is committed to bringing excellence to our campus through a variety of backgrounds, skills, experiences, and perspectives.  We respect and value diversity among our faculty, staff, and students.

Learn more about our affirmative action plan and commitment to diversity.

Benefits for Northern Arizona University Faculty and Staff 

Why work at NAU?

Why choose Flagstaff?

Flagstaff has a population of about 70,000, rich in cultural diversity. Located at the base of the majestic San Francisco Peaks, Flagstaff is 140 miles north of Phoenix at the intersection of Interstate 17 and Interstate 40.With its elevation of 7,000 feet and four-season climate, Flagstaff is ideal for year-round outdoor activities. Nearby attractions include the Grand Canyon, Lowell Observatory, Oak Creek Canyon, Sedona, Monument Valley, Sunset Crater, Meteor Crater, and Arizona Snowbowl.

Flagstaff was recently ranked the 6th Least Stressful City in the United States by SmartAsset.com.  Come see what Flagstaff is all about and search our job openings to see what NAU can offer to you.

Northern Arizona University across Arizona

NAU also has a variety of statewide campuses that are employees work at including, but not limited to:

  • NAU- Yuma
  • NAU- North Valley (Phoenix, AZ)
  • NAU- Phoenix Biomedical Campus 
  • and many of our Arizona Community Colleges 

Diversity

Northern Arizona University is committed to bringing excellence to our campus through a variety of backgrounds, skills, experiences, and perspectives.  We respect and value diversity among our faculty, staff, and students.

Learn more about our affirmative action plan and commitment to diversity.

For any questions about Northern Arizona University or employment opportunities please contact HR.Contact@nau.edu

Company info
Website
Telephone
928-523-2223
Location
PO Box 4113 Flagstaff, AZ 86011
Flagstaff
AZ
86011
United States

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