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IT Business Systems Analyst II Clinical Information Technology Medical Information Office

East Carolina University

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Job Details

Job Title:

IT Business Systems Analyst II Clinical Information Technology Medical Information Office

Position Number :


Vacancy Open to :

All Candidates

Department :

HSH CIT Med Info Office

Department Homepage :

Advertising Department :


Division :

Health Sciences

Classification Title :

IT Bus Systems Analyst II

Working Title :

IT Business Systems Analyst II

Number of Vacancies :


Full Time Equivalent (FTE) :


Full Time or Part Time :

Full Time

Position Location (City) :


Position Type:


Job Category :

Non-Faculty Information Technology

Organizational Unit Overview:

ECU Physicians is the multispecialty group practice of the Brody School of Medicine. With more than 430 providers and over 700,000 patient visits per year, this complex organization faces increasing challenges for its robust clinical informatics system. The Office of Clinical Informatics was formed to provide oversight of all clinical applications and clinical quality initiatives throughout ECU Physicians. Quality responsibilities are carried out directly or through collaboration with the Quality Committee, ECUP leadership, faculty and staff in each clinical department. Quality initiatives include, but are not limited to: Meaningful Use, Physician Quality Reporting System (PQRS), Accountable Care Organization (ACO), Merit Based Incentive Programs (MIPS), Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assessment (NCQA) recognition programs, Heart Health Now, and the MyChart patient portal. In addition clinical applications include the use of Tele health/Telemedicine.

Job Duties :

Primary Purpose of the Position
The primary purpose of the Business Services Analyst is to assist with the design, analysis development, implementation and evaluation of program processes, operation systems, and efficiency of quality reporting for projects conducted by the Office of Clinical IT at ECU Physicians. The Business Services Analyst will evaluate available data to identify gaps and measure the potential business impact to clinical quality and financial outcomes. The Business Services Analyst will develop reporting solutions to support the clinical quality team and quality initiatives administered by the Office of Clinical IT. The position serves as a liaison between ECU Information Technology and Computing Services (ITCS) and to the information technology partners to obtain access to data, improve reporting processes and tools, increase productivity, develop and deliver training related to data analysis and project design. Provides project management and oversight of all reporting for Meaningful Use, Accountable Care Organization, MyChart Patient Portal, Healthcare Effectiveness Data and Information Set, Physicians Quality Reporting Systems, Merit Based Incentive Programs, National Committee for Quality Assessment recognition programs, Heart Health Now and other quality programs ECU Physicians is an active participant. The business analyst will assist with strategic planning of reporting systems and technology for ECUP’s Office of Clinical IT to ensure successful data submission for all quality programs and support future business needs. This position will assist with chart audits and provide education and communication to department quality team members to strengthen the overall ECUP quality program. The position will report to the Nurse Administrator of Clinical IT and Quality who will provide oversight related to the quality job duties.Report Analysis: Collects and analyzes data and creates report summaries to monitor and track physician and organizational performance for established clinical and financial benchmarks.
Provides data expertise and analytic support for Meaningful Use, Physician Quality Reporting System (PQRS), Accountable Care Organization (ACO), Merit Based Incentive Programs (MIPS), Healthcare Effectiveness Data and Information Set (HEDIS), National Committee for Quality Assessment (NCQA) recognition programs, Heart Health Now, the MyChart patient portal and Tele health applications.
Extracts data to create reports and analyze data from platforms such as EPIC’s electronic health record, Care Evolution, and payer applications systems such as Blue Cross Blue Shield’s quality database.
Coordinates with appropriate ECU and Vidant Information System resources to send and receive data files from payers and vendors such as Blue Cross Blue Shield and Centers for Medicare and Medicaid (CMS).
Provides requested data analysis and reports to the Office of Clinical IT quality team members and ECU leadership as requested to identify areas of opportunity and promote information sharing, resulting in improved quality performance.Project Management: Provides project management for specific report development, trend analysis, identification of key and /or strategic opportunities and profitability analysis for contract performance.
Manages timelines and resources that allow ECUP to meet the deadlines for data submission on quality initiatives which directly impacts financial incentives and/or adjustments. Researches industry trends and benchmarks for the information needs of ECUPs quality programs and services. Serves as a primary support for the office of clinical IT to provide data, dashboards, reports and analysis and recommendations to ECU leadership.Identifies and implements new reporting technologies and processes.Data Validation: Validates quality reports to ensure quality data is accurate and meets the build specifications for existing and new quality programs prior to data analysis being released to ECUP. Coordinates with data sources to review errors, identity corrective actions, and take action to ensure data accuracy. Performs chart abstraction and analysis of data with supporting documentation for the purpose of data submission to payers and quality program administrators. Organizes and supervises student intern assistance with chart abstraction for quality program reporting.Communication: Develops improved methods for data dissemination to ECUP department.
Anticipates, assesses and analyzes the needs of the Office of Clinical IT quality team and develops effective and appropriate reporting solutions. Provides well written and effective professional documentation to support quality initiatives. Actively participates in Office of Clinical IT quality team meetings with updates on work status and suggestions for improvement opportunities. Prepares presentations for ECUP meetings and presents data to ECU leadership as needed.

Minimum Education/Experience :

Master’s degree and 1-2 years’ experience; or a bachelor’s degree and 2-4 years’ experience: or an equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

License or Certification Required by Statute or Regulation :


Special Instructions to Applicant :

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. In addition to submitting a candidate profile online, please submit online the required applicant documents:

Curriculum Vitae
Letter of Interest
List of Three References (noting contact information

Additional Instructions to Applicant:

In order to be considered for this position, applicants must complete a candidate profile online via the PeopleAdmin system and submit any requested documents. Additionally, applicants that possess the preferred education and experience must also possess the minimum education/experience, if applicable.

Job Open Date :


Open Until Filled:


Initial Screening Begins :


Quick Link for Direct Access to Posting :


East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or [email protected].

Eligibility for Employment :

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Office of Human Resources Contact Information :

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to [email protected] Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.


ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.

Scholarship. Discovery. Service. Leadership.

Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow.

To be a national model for student success, public service and regional transformation, East Carolina University:

  • Uses innovative learning strategies and delivery methods to maximize access;
  • Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
  • Develops tomorrow's leaders to serve and inspire positive change;
  • Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
  • Transforms health care, promotes wellness, and reduces health disparities; and
  • Improves quality of life through cultural enrichment, academics, the arts, and athletics.

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