Event Support Coordinator

University of North Texas

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Institutional & Business Affairs, Clerical & Administrative Support

Job Details

UNT System Overview:

Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.

Posting Title:

Event Support Coordinator


UNT-College of Music-Gen-134000

Job Location:


Full Time/Part Time:


Department Summary:

The Murchison Performing Arts Center is home to the renowned University of North Texas College of Music. Located in Denton, Texas, the facility is host to world-class performances by students, faculty, guest artists and community members.

Position Overview:

This position will coordinate all events occurring in the Murchison Performing Arts Center, overseeing all front of house activites, and acting as point of contact between internal and external clients for all bookings. Providing event coordination and front of house support for selected events in the Concert Hall, as requested and approved by the Associate Dean of Operations.

Minimum Qualifications:

Bachelor’s Degree and two years of professional experience related to event planning; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:

• Excellent written and oral communication skills.
• Demonstrated event management skills.
• Excellent customer service skills.
• Ability to establish and maintain effective working relationships.
• Knowledge of safety and security precautions appropriate to work performed.
• Ability to work on call during events including nights and weekends.
• Ability to work effectively in a high stress people-oriented environment.
• Demonstrated skill in computer use and related software programs.

Preferred Qualifications:

Five years of highly responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Work Schedule:

Varies. Regular Schedule 8:00-5:00, Weekends, Evenings

Driving University Vehicle:


Security Sensitive:

This is a security sensitive position.

EEO Statement:

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title:

Event Support Coordinator

Physical Requirements:

Carrying, Cleaning, Climbing, Crawling, Kneeling, Lifting up to 10 pounds, Lifting up to 25 pounds, Lifting up to 50 pounds, Pulling , Pushing, Reaching, Sitting, Squatting, Stooping, Bending, Standing, Twisting, Walking, Writing, Grasp, Talk or Hear, Ability to communicate


Act as manager of all box office operations as related to cash handling, design of tickets, maintaining ticket stock, interfacing with technical service personnel regarding computer/printer/network issues so as to keep operations smooth.


Generate ticketing plans tailored to their event needs.


Act as lead staff member on current event ticketing software by maintaining all data, training and assigning students/staff, and ensuring all event details are correctly inputted in a timely fashion for a successful event result.


Event Coordination software: act as lead staff member on current event management software by maintaining all data, training new staff, and ensuring all event details are correctly inputted in a timely fashion for a successful event result.


Vetting/Budgeting/Scheduling of events: act as MPAC booking agent to ensure that the date and time of an event will account for the resources needed for the event to be successful, and maintain communication on said details with COM scheduling office.


Act as lead staff member on current event management software by maintaining all data, training new staff, and ensuring all event details are correctly inputted in a timely fashion for a successful event result.


Schedule production meetings: when needed, schedule a production meeting with all necessary facility staff and the customer to ensure that all needs are covered completely.


Attend production meetings: when needed, attend production meetings with other facility staff and the customer, to ensure box office needs are covered completely. Ensure the events success by personally attending events and/or oversee event staff to function at a high level in your absence.


Update various social networking sites on which the Murchison Performing Arts Center has a web presence with information about prominent events in a timely fashion.


Prepare invoices for the customer for payments due and to review the event for future improvements and create contracts for external customers, reflecting charges for services into a contract template and modify the contract language as needed for UNT requirements.


Hire, train, schedule and provide oversite to the ushers and front of house managers for all events.


Maintain appropriate level of ongoing communication with customers to ensure their needs have not changed since initial meeting – convey changes in a timely manner to other staff members impacted by those changes.


Other duties as assigned by the Associate Dean of Operations/ Chair of Conducting and Ensembles

Posting Number:


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Working at University of North Texas

Since 1890, the University of North Texas has been a catalyst for transformation for its students and the North Texas region. As the nation’s 26th largest public university, UNT is dedicated to providing an excellent educational experience to its 36,000 students while fueling the intellectual, economic and cultural progress of one of the largest, most dynamic regions in the United States.

A student-focused public research university, UNT graduates more than 8,500 students each year from its 12 colleges and schools and offers 97 bachelor’s, 82 master’s and 35 doctoral degree programs, many nationally and internationally recognized. As UNT’s strengths in science, engineering and technology grow, the university continues to nurture its core areas of distinction in music, education, social sciences, business, the arts and humanities. Leading Texas public universities in the number of Goldwater Scholars and designated a “Best in the West” university by The Princeton Review, UNT is known for its academic excellence.

By providing access, welcoming diversity and strengthening collaborations with our many educational, business and community partners, as well as building new partnerships across the globe, UNT's faculty and staff work each day to prepare students for the challenges they will meet in our changing world.

Fostering global understanding and promoting cultural appreciation are central to preparing tomorrow's successful global leaders. Our strategic international partnerships seek to improve quality of life, facilitate the exchange of ideas and culture, and allow for important research addressing global issues. UNT's campus benefits from a rich diversity of about 2,500 international students representing 140 countries.

UNT faculty produce groundbreaking research in a wide range of disciplines spanning the sciences, mathematics, engineering and technology while also making nationally recognized contributions in the arts and humanities. The College of Music is one of the nation’s best music colleges with an internationally respected jazz program. UNT has the oldest program in emergency administration and planning and a unique program in applied philosophy and environmental ethics.

UNT also is home to many national centers and institutes, including the Net-Centric Software and Systems Center — a National Science Foundation Industry/University Cooperative Research Center; the Center for Electronic Materials Processing and Integration; the Institute of Applied Science; the Center for Advanced Scientific Computing and Modeling; and the Center for the Study of Interdisciplinarity.

UNT has developed many state-of-the-art research facilities, such as the federally funded Center for Advanced Research and Technology, one of the nation’s most extensive facilities for powerful materials characterization and analysis; a high-performance computational facility; and a clean room/nanofabrication research facility (under construction). UNT’s research extends outside the academy as well, with field stations as close as a neighboring lake and as far away as southern Chile.

In addition, UNT is developing Discovery Park, a research park with technology incubator facilities on a 300-acre property near the main campus. The university also has developed a Design Research Center in the heart of the Dallas design district.

As the largest and most comprehensive university in the North Texas region, UNT is growing as a national leader in education, research and scholarship, student support and community engagement — the pillars of a great public research university. UNT’s ultimate mission is to give a green light to greatness by helping its students, region, state and nation excel.

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