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Duke University

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Academic Affairs, International Programs, Institutional & Business Affairs, Alumni Relations & Development, Business & Financial Management
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Job Details

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

The Staff Assistant, Advancement Services (level 8) collaborates on projects and performs administrative functions in support of the Advancement Services team at the Fuqua School of Business. The Staff Assistant reports to the Director of Advancement Services and works closely with other members of the Development and Alumni Relations department.

Job Duties
Data management support (40%)

• Support alumni database management by updating biographical information, recording alumni engagement, and noting general life updates provided by alumni, staff, faculty, and through Fuqua event attendance.
• Support the transition of students to alumni status by working with the Advancement Services Coordinator to update biographical information and apply appropriate codes in the alumni database for each graduating class.
• Approve membership in the department’s alumni LinkedIn groups and communicate with constituents interested in joining the groups.
• Proactively communicate with alumni to ask for updated contact information.
• Create or enhance lists of alumni and other constituents as needed.

Administrative support (30%)
• Support the booking of donors’ pledges and payments by looking up and recording appropriate information for processing.
• Provide timely responses to messages in the alumni relations, alumni info, and alumni update email inboxes.
• Process expense reports and perform accounting reconciliation for expenses.
• Provide general office and meeting support.
• Serve as backup to other members of the administrative team as necessary.

Information and research support (20%)
• Provide timely responses to requests for information from alumni, students, faculty, and staff.
• Conduct research to obtain or verify alumni employment information.
• Conduct research as needed for alumni-related project work.

Event support (10%)
• Support student and alumni events, which may include faculty presentations, receptions, alumni reunions, and other activities both at Fuqua and off site. Logistics may include finding and reserving venues, reserving catering, making parking reservations, making name tags, and compiling event materials.

Minimum Qualifications

Strongly prefer two years of post-secondary education in secretarial science or a related business field.


• Work generally requires three years of related secretarial/clerical experience to acquire skills necessary to administer complex office functions
• Proficiency with Microsoft Office products (Word, Outlook, Excel) and willingness and ability to master a proprietary SAP-based database tool.
• Successful project management experience, including meeting numerous deadlines and objectives and managing multiple concurrent projects with limited resources.
• Experience doing research using the internet and social media.
• Superb organizational skills.
• Strong attention to detail, flexibility, and ability to work independently and in a team environment.
• Excellent written and oral communication and customer service skills.
• Excellent interpersonal skills, sound judgment, and experience handling confidential information.
• Strong work ethic in a fast-paced, results-oriented team environment.
• Creativity, adaptability, diplomatic skills, and a sense of humor.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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