Digital Services Administrative Support Specialist
- Employer
- East Carolina University
- Location
- Greenville, NC
View more
- Administrative Jobs
- Institutional & Business Affairs, Clerical & Administrative Support
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Digital Services Administrative Support Specialist
Position Number:T10422
Department:AAH Pirate Tutoring Center
Department Homepage:https://pasc.ecu.edu/
Advertising Department:PIRATE TUTORING
Division:Academic Affairs
Competency Level:1 - Contributing
Number of Vacancies:1
Full Time Equivalent (FTE):.75
Hourly Salary Rate/Range:$12.20 - $15.36
Work Schedule:10am to 5pm, M-FR
Position Location (City):Greenville
Position Type:Temporary Staff
Job Category:Staff - Office/Clerical
Primary Function of Organizational Unit:The Pirate Academic Success Center is the centralized learning center for ECU undergraduates. PASC offers free tutoring, study groups, academic skills coaching, peer academic success coaching, community tutoring, and learning communities for ECU enrolled students.
Administrative support for PASC digital services for online tutoring services and appointments.
Specific job duties include:
· Assists in maintaining students access for digital tutoring services. · Makes digital appointments for students.· Monitors and observes online tutoring services. · Assists technology and tutoring staff in providing online tutoring options.· Performs data entry processes of student usage in digital tutoring services.· Answer phone and email inquiries for tutoring services. · Troubleshoots TEAMS platform for students and tutoring staff.
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Preferred Experience, Skills, Training/Education:Familiar with Microsoft products including Teams platform, Bookings, and Outlook.
Special Instructions to Applicant:* Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. * All applications must be submitted by 11:59 p.m. (EST) on the closing date indicated.
Job Open Date:07/12/2021
Job Close Date:08/02/2021
Quick Link for Direct Access to Posting:https://ecu.peopleadmin.com/postings/42692
AA/EOE:East Carolina University is an equal opportunity and affirmative action employer and seeks to create an environment that fosters the recruitment and retention of a more diverse student body, faculty, staff and administration. We encourage qualified applicants from women, minorities, veterans, individuals with a disability, and historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the Department of Human Resources at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Office of Human Resources Contact Information:If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.
Organization
ECU offers a challenging academic environment and an energetic campus life. We are committed to excellence through a talented and diverse faculty and staff. One of the perks of working at ECU is that you can take up to 9 credit hours of classes per year at no cost to you. There is also a textbook loan program in place available to permanent ECU staff and faculty, or their eligible dependent children or spouse. ECU also offers excellent benefits, including health care and retirement plans, and generous leave time.
Scholarship. Discovery. Service. Leadership.
Here, those values are more than just buzzwords. They indicate the wealth of opportunity that ECU students experience while engaging in the rigorous pursuit of knowledge. They define the many ways in which students innovate and forge new paths. They encompass the life lessons our students learn while serving others and improving communities. They emphasize the encouragement our students receive to stand up and lead the way into a brighter tomorrow. http://www.ecu.edu/cs-acad/admissions/whyecu.cfm
To be a national model for student success, public service and regional transformation, East Carolina University:
- Uses innovative learning strategies and delivery methods to maximize access;
- Prepares students with the knowledge, skills and values to succeed in a global, multicultural society;
- Develops tomorrow's leaders to serve and inspire positive change;
- Discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond;
- Transforms health care, promotes wellness, and reduces health disparities; and
- Improves quality of life through cultural enrichment, academics, the arts, and athletics.
http://www.ecu.edu/cs-admin/chancellor/mission-and-vision.cfm
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