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Multimedia Services Technician

Employer
Sewanee: The University of the South
Location
Sewanee, TN

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Administrative Jobs
Academic Affairs, Research Staff & Technicians, Technology, IT Support & Training, Multimedia & Audiovisual
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Job Details

Open Date:

07/26/2021

Close Date:

08/09/2021

Classification Title:

Multimedia Services Technician

Division:

Library & Information Technology Services

Department:

Technology Access & Support

FLSA Status:

Non-Exempt Hourly

Career/Pay Band:

NE8

Work Schedule:

Full Year

Full Time vs Part Time:

Full Time

Appointment:

Regular

Primary Function:

  • Conduct maintenance, and installation of AV and computer equipment in classrooms, laboratories and meeting rooms.
  • Provide operational support for University-sponsored lectures and events.
  • Provide Help Desk support.

Typical Duties & Responsibilities:

  • Respond to classroom technology service requests.
  • Troubleshoot audio visual systems to determine appropriate course of action.
  • Perform preventative maintenance on audio visual equipment.
  • Respond to technology questions from faculty, staff, and students.
  • Provide AV equipment circulation support.
  • Build lecterns and other equipment enclosures for audio visual systems.
  • Install structured and temporary wiring solutions as appropriate for classrooms, meeting rooms and special University events.
  • Install, maintain, repair and inventory audio visual and computing equipment.
  • Configure and program media control systems for classrooms and meeting rooms.
  • Setup, configure, test and operate a variety of audio visual equipment in support of University special events.
  • Video record and post-produce lectures and other University events.
  • Facilitate live web streaming of major University events.
  • Hang, focus, program and operate lighting equipment in Guerry Auditorium; operate audio equipment for the venue; be present in the auditorium for rehearsals and to assist acts with load-ins and load-outs.
  • Operate sound system in All Saints Chapel for various religious and University events.
  • Maintain proficiency in the operation of both PC and Mac computers.
  • Train new staff in system operations, troubleshooting, maintenance, and programming.
  • Maintain an accurate inventory of equipment for circulation to students, faculty and staff. Some hours may be spent staffing the Technology Help Desk, assisting with password resets, computer imaging, and troubleshooting.
  • Perform other duties as assigned.

Judgment Required:

Performance of the essential duties of this position is dependent upon independent ingenuity and developmental efforts.

Budgetary Responsibility:

None

Machines & Equipment Used:

Aerial lifts, computers, audio, video, and theatrical lighting equipment.

Education:

Associates Degree in a related field required. Bachelors Degree preferred.

Experience:

Audio visual, IT support, or related experience.

Job Related Skills:

Knowledge of operation of Mac and PC, lighting and audio equipment usage, camera operation and video editing, digital and analog audio mixing, web streaming, media control systems such as SP Controls, audio visual equipment installation and usage.

Licenses/Certification:

AVIXA CTS, Comp TIA, A+, Network + designation highly desirable.

Student Contact:

Assist with equipment checkout, technology questions, and/or classroom/meeting room repair on a daily basis.

Internal:

Frequent communication regarding technology questions, event staging, classroom/meeting room maintenance or shop repairs.

External:

Occasional communication with persons involved in the staging of University events and with external technology support providers.

Supervision Received:

This position receives general supervision. Broad instructions are provided and the staff member uses judgment and experience to carry out assignments. Completed assignments and finished products are reviewed by supervisor after completion.

Positions Directly Supervised:

May supervise work study students.

Positions Indirectly Supervised:

Work study students, summer workers.

Confidential Information:

Occasionally in the course of providing technology support for events such as Regents and Trustees meetings, Honor Council meetings, etc.

Working Environment:

Frequent field work indoors and outdoors attendant to the staging of University special events; building new, and modifying existing instructional facilities. Some work in an administrative office planning activities and staging materials for installation and modification projects; post-producing audio and video recordings, and testing systems in advance of their use elsewhere on campus.

Physical Requirements:

Must be able to stand for extended periods of time, Must be able to walk for extended periods of time, Must be able to climb (many stairs, ladders), Must be able to crawl and or kneel, Must be able to push and/or pull objects, Must be able to navigate steep and rough terrain, Must be able to carry between 21-50 pounds (Medium work)

Any additional requirements specific to this position:

Hours for this position are flexible and may include evenings and weekends.

University Information:

The University of the South, commonly known as Sewanee, comprises a nationally ranked residential College of Arts and Sciences and a School of Theology. The University is strongly committed to the values of intellectual inquiry, diversity, equity, and inclusion, and living and serving in community. Situated on 13,000 acres atop Tennessee’s Cumberland Plateau, Sewanee is known for its stunning natural beauty while providing easy access to Chattanooga, Nashville, and Huntsville. The University is affiliated with the Episcopal Church and seeks to help employees of all backgrounds and identities flourish.

EEO Statement:

The University of the South is an equal opportunity educational institution that is committed to creating and maintaining a diverse and inclusive campus environment.

Employment Prescreening:

Eligibility for employment is contingent upon successful prescreening

Non-Discrimination Statement:

The University of the South stands firmly for the principle that its employees, students, and participants of university-sponsored programs and activities have a right to be free from discrimination based on race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, pregnancy and childbirth, and genetic information. As required by Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008, Title VII of the Civil Rights Act of 1964 and Title IX of the Education Amendments of 1972, the University does not discriminate on the basis of sex or other protected categories in the educational programs or activities which it operates. This requirement of non-discrimination extends to admission to and employment in those programs or activities. The University is committed to sustaining a community in which the dignity of every individual is respected. Key to this value are efforts to nurture an environment of civility and mutual respect and to foster a culture of reporting concerns so that the University can respond promptly and equitably whenever an incident occurs. All employees, students, and participants of university-sponsored programs and activities have the right to be free from harassment and retaliation.

Inquiries regarding the application of Title IX may be addressed to:

The University’s Title IX Coordinator, Dr. Sylvia Gray, at:

Woods Lab, 138

(931) 598-1420

Email: [email protected] or [email protected]

Organization

Working at Sewanee: The University of the South

Known familiarly as “Sewanee” by its students, faculty, staff and friends, The University of the South offers an unmatched educational experience. The university remains purposefully small and dedicated to building a sense of community. All classes are taught by professors, not graduate teaching assistants, and close faculty-student interaction ensures that each student enjoys a rich and personal educational experience. It is not unusual for students and faculty members to work shoulder to shoulder on research projects and journal articles, to meet for coffee at a local eatery, or to serve together as members of the university orchestra, volunteer fire department, and other civic groups.

The result of such individualized education is clear in the academic success of Sewanee students and alumni. The university has had 26 Rhodes Scholars—a number that puts Sewanee in the top four nationally among American liberal arts colleges—as well as 27 NCAA Postgraduate Fellows, 43 Watson Fellows, and dozens of Fulbright Scholars, and has an acceptance rate to graduate and professional schools that far outpaces its peers. The School of Theology has added to its alumni ranks countless bishops, including three of the last four presiding bishops of the Episcopal Church.

Sewanee offers 36 majors, 32 minors, and 15 special programs, along with pre-medicine, pre-nursing, pre-law, and pre-business. More than 40 percent of students participate in study-abroad programs, and a comprehensive endowed program that provides financial support for summer internships has greatly strengthened career development for undergraduates. See more about Sewanee in the "Sewanee Snapshot" here.

In an era of specialization, Sewanee upholds the broad-based ideals of liberal education as a surer means to success. At the University of the South, the adherence to outstanding liberal arts education and enduring traditions of honor, community, and respect have transformed many generations of students, and have earned the abiding loyalty and support of alumni who are enjoying lives of integrity, leadership, and service.

The University is located atop the Cumberland Plateau between Nashville and Chattanooga, Tennessee. Sewanee’s physical environment, which includes the 13,000–acre Domain (as the campus and surrounding area is known), provides a remarkable academic and recreational resource, and an unparalleled place in which to study and reflect. It invites students to engage in both a multitude of outdoor activities and careful study of the natural environment.

As the University celebrated the 150th anniversary of its founding in 2007–2008, it looked back on a rich history and forward to new opportunities for the next generations. “The essence of Sewanee is consistent from generation to generation,” said Vice Chancellor emeritus Joel Cunningham. “We are a university dedicated to liberal education, to time-honored traditions, and to our commitment to serve our students and this nation. We have been successful in advancing our mission, and I believe we have the resources and the will to ensure that Sewanee’s best years are still to come.”

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