Communications Coordinator
- Employer
- Washington State University
- Location
- Pullman, WA
View more
- Administrative Jobs
- Institutional & Business Affairs, Communications & Marketing
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
Posted data: 2021-07-26
Req: R-1888
Title:
197I-YN - Communications Consultant 1Business Title:
Communications CoordinatorLocation:
Employee Type:
ClassifiedJob Family:
Civil Service - OT EligiblePosition Details:
Summary of Duties:
The Communications Coordinator will work with the Associate Director and sp3nw staff to develop and implement a marketing and communications strategy to elevate awareness about sp3nw, service partners, and startups. This position is responsible for creating content for projects including graphic design, web development, events, educational programs, news releases, and other forms of communication.
Essential Duties:
Content Creation and Strategy Development: 25%
- Plan, develop, and operationalize a marketing and communications strategy for sp3nw in collaboration with Associate Director and sp3nw staff.
- Under general supervision, serve as graphic designer for sp3nw. Create deliverables including HTML invitations, print invitations, event announcements, RSVP surveys, calendar events, and event programs/flyers. Keep supervisor apprised of progress and bring concerns and complex issues to supervisor’s attention.
- Under direct supervision, draft content. This includes but is not limited to: news stories, direct marketing, and public relations content (event news, html/print invitations, social media events, surveys, calendar items, event programs/flyers, newsletters).
- Create content and design HTML emails for the sp3nw’s CRM platform. Determine communication timelines for emails and events.
- Obtain and prepare new video, images and/or graphics for the web and/or print.
- Take photographs at events as needed.
- Brand sp3nw materials including flyers, posters and PowerPoint presentations, bringing concerns and complex issues to supervisor’s attention.
- Attend events (seminars, trainings, and/or promotional events) as directed, to assist with reporting on these events to internal and external audiences.
Web Development: 25%
- Using branding standards, add new and remove old content including pages and navigation on the sp3nw website in collaboration with stakeholders who may be affected by content changes or who request content changes, bringing concerns and complex issues to supervisor’s attention.
- Independently meet with ecosystem partners for web content review and web communication needs assessment. Keep supervisor apprised of progress and bring concerns and complex issues to supervisor’s attention.
- Under provided guidelines, design and code web pages to support special projects and initiatives.
- Find/add links and other new content as appropriate, always judging whether it will be of interest or relevance to the target audience for that page, bringing concerns and complex issues to supervisor’s attention.
- Attend relevant webinars and other trainings when they are offered, particularly in relation to designing and writing for the web. Stay updated on search engine optimization methods. Apply new knowledge as directed.
Communications Management: 25%
- Maintain and update communication plans to key public or targeted audiences within the sp3nw’s customer management relationship (CRM) platform.
- Maintain sp3nw’s communication subscription lists used for internal and external email campaigns, bringing concerns and complex issues to supervisor’s attention.
- Independently perform file maintenance on a routine basis to fix broken links, archive old files, and ensure overall organization of web folders.
- Under provided guidelines, post videos, photos and other media to the web, including the college’s social media platforms.
- Convert web-based newsletter content to PDF files for sp3nw archives, and perform other file conversion tasks as needed.
- Pull data from various communications systems for the purposes of analytics, as requested.
- Monitor website traffic and compile reports with respect to targeted message campaigns to relevant department contacts; report trends, issues or anomalies to supervisor regularly.
- Assist with the management of sp3nw’s social media accounts. Monitor traffic on social media accounts. Track successful posts and provide reports as requested.
- Build and coordinate email communications through newsletter platform. Determine other beneficial groups to add to communication plans.
- Regularly communicate sp3nw events to ecosystem partners/calendars.
Event Support: 20%
- Under general direction, create event registration lists, table top flier displays, agenda, PowerPoint presentation, announcements, and event support materials
- As directed, assist with event (lunch and learn, networking, conference, etc.) set up, registration processing, and cleanup.
Other 5%
- Perform other job-related duties as needed.
Required Qualifications:
A Bachelor’s degree in English, communications, journalism, humanities, public relations, or related field; or four years of writing/editing/public relations experience; OR equivalent education/experience.
Additional Requirements:
- Excellent time management and organizational skills.
- Experience with CRM software.
- Experience updating or developing Wordpress websites.
- Experience with social media and social media management platforms including: Twitter, LinkedIn, Facebook etc.
- Familiarity with newsletter platforms (eg. Constant contact, MailChimp, etc.).
- Experience in graphic design and marketing material creation, including presentations (Powerpoint).
- Must have and maintain a valid driver’s license by time of appointment.
Preferred Qualifications:
- Two years managing a WordPress website.
- Two years experience social media and social media management platforms including: Twitter, LinkedIn, Facebook etc.
- Two years experience with newsletter platforms (eg. Constant contact, MailChimp, etc.)
Additional Information:
Area/College: WSU Health Sciences
Department Name: sp3nw
City, State, Zip: Spokane, WA 99201
Department Link: https://www.sp3nw.org/
Monthly Salary: $1,499.50 (pro-rated at .50 FTE)
FTE: 50%
Permanent/Temporary/Project: Permanent
Posting Close Date: Open until filled
Screening Begin Date: August 2, 2021
Background Check: This position has been designated by the department to require a background check.
Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Required Documents: Resume and Cover Letter
Time Type:
Part timePosition Term:
12 MonthWASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.
Organization
Working at Washington State University
Founded as the people’s university, WSU embraces its land-grant heritage, seeking to transform lives through education, research, and community engagement and service. The University has been delivering life-changing knowledge and discoveries to the state, region, nation, and the world for nearly 130 years. WSU enjoys productive partnerships with major industries in the state, including agribusiness, aerospace, health care, software, technology, and construction. The colleges at WSU Health Sciences Spokane have formed robust partnerships across the state of Washington, both with large medical centers and hospitals, as well as a variety of rural and community hospitals and clinics.
WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.
WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.
WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.
Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.
WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.
WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.
WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.
Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.
Diversity Profile: Washington State University
As a land-grant institution, diversity, equity, and inclusion serve as core values and beliefs of Washington State University (WSU). At the university, college, or department level, WSU is committed to fostering open, proactive dialogue to create a more inclusive culture at all its locations including the five physical campuses and its online Global Campus, as well as its 39 Extension offices, four research centers, and 25 small business development centers.
Core Belief
WSU is committed to achieving an ethical and socially just society for all. Instituting social change on a large scale begins at home with system-level policies that actively promote equity. The University is committed to diversity, equity, and inclusion throughout every aspect of its statewide system. We strive to create a climate that enables underrepresented students, faculty, and staff to thrive in communities that foster a sense of belonging in a culture of inclusion. The ultimate goal? Creation of institutional culture in which inclusion and equity are the norms, a model that helps move the world toward a place in which all people are treated with dignity and respect.
Core Value
Equity, diversity, inclusion, and belonging. Promotion of an ethical and socially just society through an intentional commitment to equity, diversity, and inclusion.
WSU’s core ideology can be found in its System Strategic Plan.
WSU’s Student Body
WSU's student body statewide is ethnically diverse: 31 percent of our students are underrepresented minorities, and first-generation students represent nearly 33 percent of the total enrollment. About 15 percent of WSU students hail from outside the state of Washington and about 7 percent are international students. System-wide enrollment reached a record 31,607 students in fall 2019.
Associate Vice Provost for Inclusive Excellence Recently Announced
Dr. Lisa Guerrero was recently named associate vice provost for inclusive excellence. Guerrero has been an active advocate for diversity and inclusion since joining the WSU faculty in 2004. She is currently a professor of Comparative Ethnic Studies in WSU’s School of Languages, Cultures, and Race. She will maintain her faculty position, while serving as associate vice provost in a half-time appointment.
Dr. Guerrero will provide leadership to academic affairs in implementing WSU’s commitment to equity, diversity, and inclusion. She will help to identify and implement best practices and evidence-based approaches in faculty hiring, tenure and promotion, research support, faculty retention, teaching and mentoring, and curriculum planning. One of her first areas of responsibility will be to oversee the Racism and Social Inequality in the Americas faculty cluster hire program for Fall 2021.
Representative Affinity Groups
Representative affinity groups within the Washington State University system include the following:
- Asian American and Pacific Islander Faculty Staff Association (AAPIFSA)
- Association for Faculty Women (AFW)
- Black Faculty and Staff Association
- Chicanx, Latinx, Faculty, Staff, & Allies Association
- Commission on the Status of Women
- Disabled Faculty and Staff Allies Association (DFSA)
- Group on Women in Medicine and Science (GWIMS)
- LGBTQ Faculty and Staff
- President’s Commission on Gender Identity/Expression and Sexual Orientation (GIESO)
- WSU Women in Science, Technology, Engineering and Math (WiSTEM)
WSU Resources and Offices
WSU Human Resource Services supports a climate of integrity and equity that actively reflects open, respectful dialog. Additional resources are available on the Human Resource Services website.
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