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Program Director for Academic Success Initiatives & Coaching

University of Colorado Boulder
Boulder, Colorado

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Administrative Jobs
Institutional & Business Affairs, Athletics, Program Administration
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Requisition Number:


Boulder, Colorado Employment Type:

University StaffSchedule:

Full-TimePosting Close Date:

31-Jul-2021Date Posted:

23-Jul-2021 Close All Job Summary

The Director for Academic Success Initiatives & Coaching is a senior leadership position in the Academic Advising Center (AAC), the unit within the College of Arts & Sciences (A&S) charged with providing academic advising and coaching services for the college’s undergraduate students. This position reports directly to the Assistant Dean for Academic Advising & Student Success and is charged with leading a number of high-impact academic success initiatives!

This position partners closely with the Assistant Dean in the design, implementation, and assessment of a series of dynamic, data-informed academic success initiatives for the college with a dedication to addressing equity and achievement gaps across the A&S student body. The purpose of the position is to support the retention, persistence, and academic success of all A&S undergraduates.

The Program Director is also responsible for directing A&S academic coaching program and has supervisory responsibility for all full-time professional academic coaches.

The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities. Who We Are

The College of Arts and Sciences at CU Boulder is the intellectual core of the university, conducting research, scholarship, creative work and education in more than 60 fields. Our research generates new knowledge, solving some of the world’s most critical problems.

The college leads nationally in undergraduate and graduate education in the natural sciences, social sciences and arts and humanities, bringing world-class research and scholarship to our students, both in and out of the classroom.

What Your Key Responsibilities Will Be

AAC, College, and Campus level Project Management & Leadership

  • Partner with Assistant Dean and the Director of Advising Quality on the design and implementation of the unit’s annual strategic plan and assessment process pertaining to academic student success.
  • Engage in research, networking, and professional development, to expand knowledge of standard methodologies in student success; develop means for sharing this knowledge with both new and continuing staff members within the unit.
  • Support the leadership development of the unit’s leadership team.
  • Co-facilitate unit-level all-staff meetings.
  • In partnership with the Assistant Dean, regularly evaluates the organizational structure and staffing of the units to determine effectiveness, efficiency, clarity in job roles, and opportunity for advancement and professional development among staff as it pertains to student success.

Academic Coaching Program Leadership

  • Provide leadership and planning for the academic coaching program, including the development of new initiatives in support of the team.
  • Assess and respond to academic coaching data in regard to positive student outcomes, including persistence and graduation rates, and the diversification of academic coaching services.
  • Serve as the primary point of contact for department chairs and faculty regarding academic coaching activities and related escalated academic success concerns.
  • Conduct annual assessment planning and reporting processes for the program.
  • Provide campus-level representation for the coaching program specifically, and the role of academic coaching broadly, within the campus’ student success initiatives.

Academic Success Initiatives Leadership

  • Informed by a commitment to equity and inclusion, provide leadership to support the development and implementation of data-informed strategies to address academic and student success concerns and gaps.
  • Provide day-to-day leadership for a series of the unit’s student success initiatives and programs as assigned, articulating an implementation strategy, and managing structure and daily project operations.
  • Provide proactive & responsive outreach strategy for the unit.
  • Evolve and manage the unit’s academic success resource library.
  • Identify, develop, implement, and assess new and innovative academic success strategies to support student success.

Student Success & Communication

  • Manage the unit’s student-facing communication and outreach program, collaborating with the Director of Advising Quality.
  • Serve as a liaison to A&S Marketing and Communications for the revision of student-facing collateral, and draft and distribute messages to the student body as needed.
  • Ensure that collateral and website content aligns with A&S and unit goals, communicates the desired message to the intended audience, and adheres to unit and college’s identity standards, style guides, and legal and compliance guidelines.

Partnerships & Collaborations

  • Develop and engage partnerships with academic affairs, undergraduate education, office of data analytics, and student affairs offices in order to provide excellent service to students and promote the mission and goals of the unit and college.
  • Meet with campus partners and administrators to advocate and advance new initiatives and policies in service of A&S students.

Supervision & Mentorship

  • Supervise the unit’s professional academic coaches, providing coaching, mentoring, challenge, and support in a collaborative and team-based environment.
  • Develop and monitor performance plans and conduct annual evaluations for each team member consistent with university and college policies, providing honest and ongoing feedback through a coaching approach.
  • Support ongoing training, professional development, and recognition for coaches.
  • Assess and maintain academic coaching caseload practices and processes.
  • Provide academic coaching on an as-needed basis to assist with escalated situations, provide coverage for academic coaches on leave (etc.), specific populations such as summer-start students, and maintain a small ongoing caseload as relevant.
What We Can Offer

Annual Salary Range: $72,000- $78,000.

BenefitsThe University of Colorado offers excellent benefits, including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder.Be StatementsBe Ambitious. Be Inventive. Be Boulder.What We Require
  • Bachelor's degree in higher education or related field of study required.
  • Five years of progressive leadership experience in developing academic success programming and initiatives.
  • Equivalent combination of education and experience may substitute.
What You Will Need
  • Demonstrated experience working with students from a diverse set of backgrounds, awareness of issues facing students from underrepresented groups, and an evidenced commitment to diversity, equity and inclusion initiatives.
  • Demonstrated knowledge of academic coaching standard methodologies and trends in student academic success.
  • Demonstrated ability to plan, coordinate, prioritize, and effectively execute a diversity array of student centered programs and initiatives.
  • Ability to supervise, coach, and evaluate staff (through experience and/or training).
  • Experience resolving complex issues, proposing, and implementing organizational change initiatives.
  • Ability to collaborate and serve in a leadership capacity on unit-level and campus-wide committees.
  • Track record for developing highly effective communication processes and building relationships at all levels of an organization.
  • Excellent communication skills, including interpersonal communication skills, presentation, and writing skills.
  • Proven ability to utilize technology and data analytics to promote and improve academic coaching and academic success initiatives.
  • Demonstrated ability to lead and develop programs and initiatives at all levels of the unit as well as demonstrate a commitment to collaborative and constructive leadership.
What We Would Like You To Have
  • Experience as an academic coach and/or academic coaching program supervisor.
  • Experience resolving complex issues and student and parent concerns.
  • Demonstrated experience with organizational change and leadership development theory.
  • Familiarity with CU Boulder Arts & Sciences programs, policies, and procedures.
  • Familiarity with student information systems utilized on the CU Boulder campus.
Special InstructionsTo apply, please submit the following materials:
  1. A current resume.
  2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
  3. A short essay (no more than 1 page) that addresses the following statement: "Our unit recognizes that our mission is strengthened by contributions from varied perspectives. Describe what your commitment to diversity, equity, and inclusion looks like in practice."
We may request references at a later time.
Please apply by 7/31/2021 for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.Posting Contact InformationPosting Contact Name: Boudler Campus Human Resources

Posting Contact Email: [email protected]

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