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Medical Administrative Specialist II-Univ. Family Physicians (Knoxville)

The University of Tennessee, Knoxville
Knoxville, TN

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support, Health & Medical Services
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Job Details

Market Range: MR03

Hiring Range: $15.00-$16.09/hourly


JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: This position is a part of the University Family Physicians billing staff. Responsibilities include processing of patient and insurance payments, refunds, and monitoring the accounts receivable for timely payments of all claims.



    Retrieve all online remittances from insurance websites and correspond with the bursar's office on expected transfers.Responsible for scanning insurance remittance and daily encounter forms into the system.Correspond with the bursar's office on misguided checks and funds.Provide customer service for patients calling regarding billing questions.Take payments and set up payment plans.Assist with data entry of patient charges.Schedule appointments as needed for backup on appointment line.Assist front office with insurance and billing questions.Performs other related duties as assigned.



EXPERIENCE: A minimum of two (2) years’ work experience with patient registration or billing


    Excellent interpersonal and communication skills, including oral, written, and listening skills. Ability to multi-task in a busy work environment. Good computer skills. Knowledge and ability to work in Microsoft Office.

WORK SCHEDULEThis position may be occasionally required to work evenings.

Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-knoxville
Organization: Knox Univ Family Physicians
Schedule: Full-time
Job Posting: Jul 21, 2021, 9:02:43 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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