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International Operations Program Manager

University of Maryland Baltimore
Baltimore, MD

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Administrative Jobs
Academic Affairs, International Programs, Institutional & Business Affairs, Program Administration, Technology, Analysts & Programming
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Job Description
The University of Maryland, Baltimore (UMB), School of Medicine, Institute of Human Virology (IHV) is currently recruiting for a Program Manager – PHIA Country Management and Operations (International Program Manager). The Population-based household HIV/AIDS Impact Assessment (PHIA) surveys collect data to guide HIV treatment programs through national household surveys which measure national and subnational prevalence and the progress towards the UNAIDS' 95-95-95 goals.
The primary purpose for this position is to provide operations support to ensure the HIV/AIDS household-based surveys are conducted with high quality and are efficient and timely This position provides support to country office start up and continuity of effective and efficient operations to ensure administration processes support the technical objective. The position will work closely with the Project Director and Program Manger Finance and Program Manager Global Supply Chain. The University of Maryland School of Medicine is currently comprised of a global team of more than 500 personnel in sub-Saharan Africa.
Significant (50%) travel to sub-Sahara Africa is required. Benefits Information:
UMB offers a generous benefits package, which includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools. In the Fall of 2021, UMB will require all faculty, staff, and students to be vaccinated against COVID-19. Exemptions for medical or religious reasons will be processed through Human Resources. Key Functions:
  • Responsible for implementing the work plan to establish new offices. New offices include establishing financial, human resources, commodities and logistic systems, processes and local hires.
  • Working with the Regional HR lead in Africa and country office leads, this position is accountable for all CIHEB international HR issues including staffing, compensation, benefits, employment contracting, recruiting processes, onboarding, time sheet administration, employee relations and interacting with local counsel.
  • Perform due diligence for employment contracts and benefits to ensure compliance with country laws and Ciheb values and goals
  • Develop workforce strategies to recruit and develop qualified candidates in collaboration with workforce management and site management
  • Coordinate fair and equitable employee recognition and dedication across countries
  • Provide programmatic support and the development of effective and efficient administrative tools linking technical with operations.
  • Oversee the day-to-day administrative teams to achieve objectives and milestones. Engage in budget formulation, justification and contract development processes.
  • Maintains/or assists with human resources and financial tracking systems, and assists in the design and maintenance of costing data.
  • Work with Country Directors on  culture, values and policies
  • Assists technical staff to ensure that the administrative information is available for their technical reports.
  • Participates in all relevant technical and managerial meetings to assist in country management duties.
  • Provides short term backstopping support of country offices.
  • Perform other duties as assigned.

Education: Bachelors in related field.  JD in international law or MBA with concentration in Human Resources and/or International Business preferred.
Experience: Four (4) years of program oversight including program planning, budget, and coordination. International program experience is preferred.
Supervisory Experience: N/A
Certification/Licensure: N/A
Other: N/A Skills and Abilities:
  • Strong leadership and administrative skills, which may include documentation/presentation review, project analysis, and technical and programmatic administrative support activities.
  • Knowledge of labor and employment laws in the nine sub-Sahara countries where CIHEB currently operates

    Language: English, fluent in French is a plus.
  • Must be well-organized, experienced in multi-tasking situations and highly motivated including strong attention to detail.
  • Excellent written and communication skills and confidence interfacing with government and non-government officials.
  • Proficiency in Microsoft Office with an emphasis on Excel, PowerPoint, Smartsheet and Vision.
  • Able to manage various operational activities in support of one or more programs, based upon knowledge of programs objectives and requirements.
  • Experience in project administration and management procedures preferred.
 Hiring Range: Commensurate with education and experience
UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at [email protected].  
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact [email protected]. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

Job: Reg or CII Exempt Staff
Shift: Day Job
Organization: School of Medicine
Job Posting: Jul 21, 2021
Unposting Date: Ongoing


Welcome to the Baltimore campus of the University of Maryland, founded in 1807 along a ridge in what was then called Baltimore Town. Today, this 61-acre research and technology complex encompasses 65 buildings in West Baltimore near the Inner Harbor.

The University is Maryland's only public academic health, human services, and law center. Seven professional and graduate schools train the majority of the state's physicians, nurses, dentists, lawyers, social workers, and pharmacists.

Under the leadership of President Jay A. Perman, MD, the University is a leading partner in the redevelopment of the west side of Baltimore. The University of Maryland BioPark, which opened in October 2005, promotes collaborative research opportunities and bioscience innovation.

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The University of Maryland, Baltimore (UMB) is the State¹s public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.


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The University of Maryland is an Equal Opportunity/Affirmative Action employer and educational institution and does not discriminate on the basis of race, color, religion, age, ancestry, national origin, gender, sexual orientation, physical or mental disability, marital status or veteran's status to recruit, hire, compensate, train and promote employees and applicants for employment in all job levels with regard to their qualifications and without consideration to the aforementioned categories. Exceptions to this policy will be made only as allowed by law for example, due to bona fide occupational qualifications or lack of reasonable accommodations for disabilities.

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