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Manager of Operations and Employer Relations - Essential

Mills College
Oakland, CA

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Institutional & Business Affairs, Communications & Marketing, Student Affairs, Career Services
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Job Details

Category:: Administrative
Locations:: Oakland, CA
Posted:: Jul 20, 2021
Closes:: Open Until Filled
Type:: Exempt
Position ID:: 133879

About Mills College:

Located in Oakland, California, in the heart of the San Francisco Bay Area, Mills College is a liberal arts college for women and gender non-binary students, with graduate programs for all genders. Consistently ranked one of the top master's universities and one of the best value colleges in the West by U.S. News & World Report, Mills also has been named one of the Best Colleges in the nation by The Princeton Review. The Mills experience is distinguished by small, interactive classes, one-on-one attention from exceptional faculty, a culture of creative experimentation, and cutting-edge interdisciplinary learning opportunities which empower students to make a statement in their careers and communities. As one of the most diverse liberal arts colleges in the country, we have a strong record of academic success with first-generation students, students of color, Latinx students, LGBTQ students, and other underrepresented students. Mills College has recently become a Hispanic Serving Institution. Applicants with expertise and experience in supporting and promoting success for Latina/o students are encouraged to apply.

Mills College encourages diversity in hiring and particularly welcomes applications and nominations from women, gender non-binary individuals, and minorities. Mills College seeks to recruit and retain a diverse workforce as a reflection of our commitment to equity, inclusion, and social justice and our desire to maintain the excellence of our faculty. In so doing, we offer our students not only the opportunity to learn about varied disciplines but to engage with diverse perspectives and ways of knowing and learning. For more information, please visit

Job Description:

Organizational Relationships:
Reports To: Assistant Dean of Students, Advising, Careers and Global Learning
Supervises: 2-3 Work Study Students

Summary of Position

Under the direction of the Assistant Dean of Students, Advising, Careers and Global Learning, the Manager of Operations and Employer Relations is responsible for organizing events, managing technology platforms/website, and overseeing daily operations of the Advising, Careers and Global Learning Area. The Manager of Operations and Employer Relations works strategically across the university to realize the mission of the area, while also planning and implementing processes that lead to the department's success, efficiency, and growth. This position contributes to the dissemination of resources for faculty, students, departments, employers and community partners.


Community Partnerships

  • Serve as first point of contact for the Mills community that includes students, alumnae/i, employers and community partners; lends assistance and provides information on all aspects of student services programs, office resources, policies, and procedures; screens inquires and makes referrals to appropriate staff
  • Assist students, employers and community partners with questions regarding Mills College Advising, Careers and Global Learning systems, policies and procedures; job/internship/engaged learning listings, events and other inquiries
  • Manage, develop, and collaborate on appropriate community partnerships for a variety of curricular and co-curricular opportunities, such as the Community Action Block Party, Major Week and Senior Transitions
  • Foster and support campus wide connections with community partners and employers
  • Works closely with CCCE team to coordinate and facilitate on-campus employer orientations for work study & student employment, and follows up with on-campus employers to ensure job descriptions are up to date, on file, and posted


  • Provide receptionist, administrative and clerical support to staff as needed; maintains budget records for the area, including processing check requests and invoices; coordinates mailings and other administrative projects; orders supplies, and makes logistical arrangements
  • Organize office functions and establishes internal procedures; publishes and maintains procedure documents and guidelines; develops and utilizes systems to track office records and allows for consistent and effective reporting; acts as a liaison to college offices and administrative services
  • Produce and distributes promotional materials and program information
  • Plan, coordinates, and assists in the promotion and marketing of workshops, events and activities that prepares job seeking students for the job market


  • Manage the daily operation and use of the career services management system, online tools and resources, and other technical components that deliver self-directed services to students and alumnae/i; maintains distribution lists to notify students/alumnae/i of career opportunities and programs
  • Responsible for maintaining and updating area social media and website presence, including but not limited to Facebook, Pinterest, Twitter, LinkedIn; creating, marketing, and monitoring registration for events via social media and career services management system

Additional Responsibilities

  • Represent Mills College at external events, as appropriate, in order to build career relationships and raise the profile of Mills
  • Analyze data and produce reports as needed to highlight outcomes and trends
  • Hire and supervise student office assistants
  • Maintain professional memberships with appropriate professional associations


  • Strong written and verbal skills to effectively communicate with a variety of stakeholders.
  • Experience working with diverse populations of students, staff, faculty, and community members
  • Event management experience related to communications, logistics, and follow up.
  • Ability to work with representatives from public and private entities and handle potentially sensitive situations.
  • Ability to establish and maintain effective and productive working relationships with students, employers, community partners, faculty and staff.
  • Knowledge of Microsoft Office programs (PowerPoint, Word, Excel) and Google Docs to create reports, marketing/resource materials, and presentations.
  • Knowledge of career services software management platforms, primarily Handshake.
  • Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the office and campus
  • Excellent organizational skills, attention to detail, and ability to multi-task.


  • Bachelor's Degree required; a minimum of three years of experience in at least one of the following areas: career counseling, higher education/student affairs, career development/coaching or human resources/recruiting. Graduate studies in a related field (Career Counseling, Career Development or Higher Education Student Affairs) preferred.

Physical, Mental and Environmental Demands:

  • Work can entail considerable time sitting at a desk and using office equipment.
  • Work requires ability to travel to meet with potential employers/community partners and attend relevant events/ conferences.
  • Work requires ability to multitask and manage projects against fixed deadlines.
  • Work may be required in evenings and on weekends.

Additional Information:

This is a full-time, exempt position with an FTE of 1.0. Salary is commensurate with experience, and includes an excellent benefits package including medical/dental/vision/life/LTD insurance, 403(b) retirement plan, 10 days of vacation for the year, 12 sick days and 17 paid holidays (subject to annual review).

Mills College does not permit discrimination based on pregnancy, childbirth or related medical conditions, race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, marital status, age, sex, sexual orientation, or gender identity. For more information on Mills' non-discrimination policy, please go to

All positions are subject to a background check. Prior to the first date of employment, an applicant's background check must be cleared.

Effective August 9, 2021, Mills College will require all current faculty and staff to be fully vaccinated against the COVID-19 virus prior to returning to campus. All new hires are required to be fully vaccinated prior to the first date of work on campus. Fully vaccinated is defined as two weeks following a second shot of a two-dose vaccine or two weeks following a single dose vaccine. For further information regarding the Mills' immunization policy, including medical and religious exemptions, please contact [email protected]

Application Instructions:

Click the "Apply Now" button below and follow instructions to submit the following documents:

  • Employee Application
  • Resume
  • Cover Letter and
  • Contact Information for 3 References

Please note that you can only upload 6 "Other" documents. You can consolidate multiple pages/documents into one file upload. The file size limit for each upload is 10Mb.

Review of applicants will begin immediately; applications will be accepted until the position is filled.


Working at Mills College

Mills is an independent liberal arts college for women with graduate programs for women and men. The College educates students to think critically and communicate responsibly and effectively, to accept the challenges of their creative visions, and to acquire the knowledge and skills necessary to effect thoughtful changes in a global, multicultural society.

Mills encourages openness to experimentation in the context of established academic disciplines. Programs are designed to reflect the importance of global issues, provide an understanding of the natural world, and enhance opportunities for women in their developing roles throughout society. The curriculum combines traditional liberal arts with new educational initiatives that recognize the value of cultural, racial, and ethnic diversity.

Inspired by a teaching philosophy that grows out of its longstanding dedication to women’s education, Mills provides a dynamic learning environment that encourages intellectual exploration. The faculty of nationally and internationally respected scholars and artists is dedicated to developing the strengths of every student, preparing them for lifelong intellectual, personal, and professional growth.

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