The reference librarian is responsible for providing reference and referral services, assisting students, faculty, staff, and community library patrons in using available information resources, as well as providing reference assistance to students at other colleges through the 24/7 multi-library system. The reference librarian offers library use instruction to students in credit courses, orientation, and other programs, and supports faculty in making information resources available to their students. The reference librarian also staffs the library and covers the circulation desk as needed during assigned evening and weekend hours.
RESPONSIBILITIES AND DUTIESAnswer questions from library users, and serve as first point of contact for students, faculty, staff, and community members in need of assistance using library information resources.Staff the virtual reference desk of the 24/7 multi-library cooperative during assigned hours, providing online reference services through the 24/7 interface to students from other college libraries as needed.Provide library skills instruction sessions for students in credit courses, orientation sessions, and other programs, working collaboratively with faculty and program administrators to develop appropriate lesson plans and support materials.Provide support to the circulation and reserves area, including staffing the main desk for the assigned number of hours each week, and assisting main desk student workers in performing their duties.Complete projects in related areas as assigned by the library director.Participate in the library’s planning efforts, including assessment, goal setting, problem solving, user surveys, and project prioritization.Perform other related duties as assigned by the library director.
QUALIFICATIONS MLS or equivalent from an ALA-accredited program, or scheduled completion of such a degree within six months of start date for this position.Library work experience, including providing assistance to library users.Experience with library software or equivalent computer functions in other organizations.Ability to work independently and collaboratively.Ability to interact and work with a variety of people including students, faculty, administrators, and librarians.Evidence of positive customer service orientation.Team player and evidence of experience working in team-based settings.Experience with standard office computer application software including Excel, Work, and Outlook.
HOURS OF WORK
This is a 9-month, half-time position of approximately 18.5 hours per week; typical daytime hours, Sunday through Thursday, with occasional evening hours as needed.