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Community Development Coordinator (2 continuing positions)

University of Toronto
Toronto, ON

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Job Details

Community Development Coordinator (2 continuing positions)

Date Posted: 07/08/2021
Req ID: 10381
Faculty/Division: UofT Mississauga
Department: UTM:Student Housing & Residence Life
Campus: University of Toronto Mississauga (UTM)


About us:

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

Your opportunity:

The Department of Student Housing and Residence Life practices and upholds four core values for students and staff. As a department we value putting students first, team, intentionality, and commitment. Team members working within the department of Student Housing and Residence Life, have the opportunity to be a member of a high performing team that fosters personal and professional development, ongoing learning, and a passion for education.

Reporting to the Assistant Director, Residence Life, the Community Development Coordinator (CDC) is a live-in position that works to create a positive living and learning environment for residents at UTM. In accordance with departmental policies and the academic mission of the University of Toronto, the CDC will supervise a staff team consisting of live-in student leaders (Dons, Community Assistant), to foster and promote a residence community that supports the academic success and personal growth of all residence students. This will be achieved through multi-modal program development and implementation, leadership development of residence students and staff, and the integration of university support services within the residence community.

In consultation with the Assistant Director, Residence Life, the CDC will be responsible for the supervision, leadership development and management of a team Residence Dons. They will collaborate with the Assistant Director creating the overall vision and strategy for staff recruitment, training and evaluation initiatives, and implement associated programs and tasks. Working collaboratively with the residence life management team, the CDC will develop, implement and assess a comprehensive residentially-based co-curricular program that specifically addresses the myriad issues faced by undergraduate and graduate students as they live and learn in the residence community.

Hours of Work: Regular office hours Monday to Friday. Regular evening and
weekend work to coordinate operations and support students living in a 24/7
residence environment. Participate in on-call for emergencies.

Your responsibilities will include:

  • Maintaining documentation relating to applications and admissions
  • Scheduling logistics required to move incoming and outgoing residents
  • Developing and implementing community engagement strategies and plans
  • Resolving minor interpersonal disputes between students and/or student staff
  • Implementing plans and process improvements to increase program efficiency
  • Investigating community standard and housing policy breaches
  • Advising on correct disciplinaryaction to be taken against residents who breach policies and/or cause damage to the facilities
  • Directing the activities of casual staff

Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent experience.
  • Minimum four years (combination of para-professional and professional experience is acceptable) living and/or working in a university residence setting.
  • Experience in individual advising, conflict mediation, program development and community standards enforcement in a post-secondary residence community.
  • Demonstrated experience dealing with emergency situations and crisis response.
  • Comfortable working in an unpredictable and often stressful environment.
  • Proven ability to deal with matters of extreme sensitivity and confidentiality.
  • Experience supervising or supporting student staff teams.
  • Demonstrated knowledge of MS Office Suite.
  • Demonstrated leadership and supervisory skills.
  • Strong oral and written communication skills, including strong public speaking skills.
  • Excellent organization and time management skills.
  • Commitment to improving and enhancing the residence experience.

Assets (Nonessential):

  • Familiarity with eRezLife, StarREz and VingCard would be an asset.
  • Experience working with diverse student communities and international students is also a significant asset.

To be successful in this role you will be:

  • Adaptable
  • Assertive
  • Communicator
  • Problem solver
  • Resilient
  • Team player

Closing Date: 07/29/2021, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $70,427 with an annual step progression to a maximum of $90,064. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Recruiter: Kirsten Archbell

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Job Segment: Equity, Home Care, Public Health, Finance, Healthcare


Established in 1827, the University of Toronto is Canada's largest university, recognized as a global leader in research and teaching. U of T's distinguished faculty, institutional record of groundbreaking scholarship and wealth of innovative academic opportunities continually attract outstanding students and academics from around the world.

U of T is committed to providing a learning experience that benefits from both a scale almost unparalleled in North America and from the close-knit learning communities made possible through its college system and academic divisions. Located in and around Toronto, one of the world's most diverse regions, U of T's vibrant academic life is defined by a unique degree of cultural diversity in its learning community.The University is sustained environmentally by three green campuses, where renowned heritage buildings stand beside award-winning innovations in architectural design.


U of T is one of Canada’s Top 100 Employers.
U of T is one of Canada's Best Diversity Employers.


Are you looking for a challenging, meaningful career in a supportive and diverse environment?

Work where the world comes to think.

Work where the world comes to discover.

Work where the world comes to learn.


Opportunities exist for people from a wide range of backgrounds, ranging from recent graduates to experienced senior professionals.

We offer challenging work within an open environment that celebrates diversity in all its forms. Our focus is on creating a positive work environment that attracts and retains excellent employees through a combination of competitive compensation, favourable working conditions, opportunities for career growth and development and a unique organizational culture.

Employees have access to:

  • Excellent health and dental benefits;
  • On-site support for training and career development;
  • Flexible work arrangements;
  • Childcare subsidy;
  • Tuition waivers;
  • Scholarships and/or tuition waivers for dependants;
  • Generous paid time off;
  • Support on equity and diversity issues;
  • On-site child care;
  • University Pension Plan;
  • Subsidized athletic facility membership;
  • World-renowned libraries;
  • Confidential counselling services;
  • Parking and TTC Metropasses;
  • Employee and Family Assistance Plan;
  • Continued health benefits for pensioners.


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