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Educational Technologist (12 Month Term)

University of Toronto
Toronto, ON

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Job Details

Educational Technologist (12 Month Term)

Date Posted: 06/15/2021
Req ID: 5054
Faculty/Division: Faculty of Applied Science & Engineering
Department: Education Technology Office
Campus: St. George (Downtown Toronto)

About us:

The Office of the Dean at the Faculty of Applied Science & Engineering provides leadership for the Faculty’s academic, budgetary and planning processes and sets the strategic leadership of one of the world’s top-ranked engineering schools, with more than 5,400 undergraduate and 2,350 graduate students, 261 faculty, 326 administrative and technical staff, and an annual operating and research budget of more than $290M. The Faculty of Applied Science & Engineering is led by a dedicated and diverse group of academic and administrative professionals who exemplify excellence in their fields.

Your opportunity:

Reporting to the Manager - Education Technology Office, the Educational Technology Technician promotes a scholarly and evidence-based approach to support students and educators at the Faculty of Applied Science and Engineering, providing educational technology supports to enhance pedagogical practices and to improve the student learning experience. Our mandate includes supporting the pedagogical goals of faculty members, sessional and course instructors to improve learning and to support course development that explicitly includes learning outcomes, delivery and assessment.

The Educational Technology Technician is responsible for assisting faculty, TAs and staff in the use of academic technology, including responding to queries on University supported technologies, troubleshooting technical issues, orienting to and demonstrating academic technologies, and acting as a resource for related questions. The incumbent participates in project planning and development meetings. The incumbent enhances teaching and learning using technology, advises on best practices and prepares detailed instructional documents and media guides as well as leads group and individual training sessions.

The Educational Technology Technician builds learning objects for online consumption using industry standard e-authoring tools. The incumbent creates and manipulates images, creating volume design in accordance with given specifications; produces short tablet videos in collaboration with others including basic video editing.
The incumbent provides backup for computer, network and software support as well as lecture capture.

Your responsibilities will include:

  • Probing for information from end-users to identify problems and establish needs
  • Conducting needs assessments to determine end-user technical requirements
  • Configuring web applications according to objectives or user feedback
  • Assessing and determining best practices and standards for multiple instructional modalities
  • Providing formal job-related training
  • Researching, analyzing and recommending potential changes to system features
  • Facilitating educational workshops and seminars
  • Serving as a resource to a group or on a function

+Essential Qualifications:

  • Bachelor’s degree or an equivalent combination of education and experience.
  • Minimum three years of related experience in educational development and/or training and development and experience with technical support, troubleshooting, and editing
  • Demonstrated experience in teaching and training users on new technologies and tools and working in an educational or learning environment is required
  • Strong Quercus and Blackboard LMS software knowledge or similar platforms, including knowledge of common issues and how to be addressed
  • Proficiency with the use of audio visual equipment
  • Knowledge of social media integration
  • Exposure to common academic technologies such as LMS, webinar, and lecture capture tools is required
  • Demonstrated ability to learn quickly from reference manuals and on-line help resources.
  • Able to communicate and work effectively with faculty, course instructors, TAs, support staff and university administrators
  • Able to successfully meet deadlines

Assets (Nonessential):

  • Certificate in Instructional Design preferred
  • Graphic design experience considered an asset

To be successful in this role you will be:

  • Approachable
  • Articulate
  • Intuitive
  • Organized
  • Patient
  • Resourceful

Closing Date: 07/29/2021, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 10 -- $62,464 with an annual step progression to a maximum of $79,879. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Job Segment: Engineer, Equity, Audio Visual, Education, Engineering, Finance, Research, Creative


Established in 1827, the University of Toronto is Canada's largest university, recognized as a global leader in research and teaching. U of T's distinguished faculty, institutional record of groundbreaking scholarship and wealth of innovative academic opportunities continually attract outstanding students and academics from around the world.

U of T is committed to providing a learning experience that benefits from both a scale almost unparalleled in North America and from the close-knit learning communities made possible through its college system and academic divisions. Located in and around Toronto, one of the world's most diverse regions, U of T's vibrant academic life is defined by a unique degree of cultural diversity in its learning community.The University is sustained environmentally by three green campuses, where renowned heritage buildings stand beside award-winning innovations in architectural design.


U of T is one of Canada’s Top 100 Employers.
U of T is one of Canada's Best Diversity Employers.


Are you looking for a challenging, meaningful career in a supportive and diverse environment?

Work where the world comes to think.

Work where the world comes to discover.

Work where the world comes to learn.


Opportunities exist for people from a wide range of backgrounds, ranging from recent graduates to experienced senior professionals.

We offer challenging work within an open environment that celebrates diversity in all its forms. Our focus is on creating a positive work environment that attracts and retains excellent employees through a combination of competitive compensation, favourable working conditions, opportunities for career growth and development and a unique organizational culture.

Employees have access to:

  • Excellent health and dental benefits;
  • On-site support for training and career development;
  • Flexible work arrangements;
  • Childcare subsidy;
  • Tuition waivers;
  • Scholarships and/or tuition waivers for dependants;
  • Generous paid time off;
  • Support on equity and diversity issues;
  • On-site child care;
  • University Pension Plan;
  • Subsidized athletic facility membership;
  • World-renowned libraries;
  • Confidential counselling services;
  • Parking and TTC Metropasses;
  • Employee and Family Assistance Plan;
  • Continued health benefits for pensioners.


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