Coordinator, Counseling Center

Amarillo College
Amarillo, TX
Closing date
Oct 21, 2021

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Administrative Jobs
Student Affairs, Counseling

Job Details

At Amarillo College, our students are the priority. It is our mission and our responsibility to enrich their lives by helping them identify an educational pathway that will lead to success in life. It is therefore required that every team member, regardless of job title or duties, be responsible, first and foremost, for assisting students in every way.

We are currently seeking a Full-Time Coordinator of the Counseling Center who will adhere to the aforementioned mission statement, and who will serve as the leader of the Counseling Center charged with facilitating all facets of operations including employee supervision. Provide clinical services to students.



Required: Master’s Degree in Counseling, Psychology or Clinical Social Work.

Preferred: Doctorate in mental health related field.


Required: Mental health counseling experience.

Preferred: Experience of working in a college counseling setting.


Required: Licensed in a mental health related field in the State of Texas or eligible to obtain full licensure (completed internship) within two years of the date of hire.

Preferred: Preference to LPC, LPC-S, LCSW, LCSW-S or Clinical Psychologist.


  • Ability to work well with a team or independently
  • Active Listening and Critical Thinking Skills.
  • Attention to detail.
  • Communication.
  • Decision Making Ability.
  • Dependability and Integrity.
  • Judgement and Problem-Solving Skills.
  • Negotiation Skills.
  • Service Orientation.
  • Social Perceptiveness.
  • Time Management.
  • Commitment to create and maintain a warm and welcoming office and campus environment.
  • Commitment to discretion and confidentiality concerning sensitive information at all times.
  • Knowledge of college and department policies and procedures, safety rules and regulations.


  • Provide mental health counseling that is evidence-based and shown to be effective in short-term therapy for both prevention and intervention services.
  • Provide intake, assessment, diagnosis, treatment plan development, short-term counseling, referral, follow-up and case management services for Amarillo College students.
  • Administer and interpret appropriate psychological assessments for therapeutic clinical intervention.
  • Provide assessments for, and intervention in, mental health emergencies.
  • Complete the appropriate documentation of each counseling session in a timely manner (no later than 2 business days after the session). The documentation must be entered into the Center’s Titanium Schedule software.
  • Maintain knowledge of community and campus resources to facilitate referral when necessary.
  • Consult with students, parents, faculty, staff, and administrators – where ethically allowable - about students and handling of students of concern.
  • Engage in continuing education and professional development activities related to the performance of job functions and maintenance of skills and licensure in one’s professional specialty area.
  • Serve on Crisis Intervention Team and other campus committees as needed.
  • Provide outreach, crisis intervention and support.
  • Provide training and educational seminars on mental health related topics to campus and community stakeholders.
  • Adhere to ACA Code of Ethics and all Texas State Board of Professional Counselors (or the Board associated with one’s licensure) rules and guidelines.
  • Exhibit proficiency with computer programs such as Titanium Schedule used for documentation and record keeping.
  • Administer satisfaction surveys and mental health status assessments on regular basis to clients. Review survey results and discuss with clients as needed.
  • Perform additional duties or job functions required and deemed necessary by supervisory personnel.
  • Carries out supervisory responsibilities in accordance with AC’s policies, the Center’s policies and procedures, and applicable laws.
  • Recruit, select, train, supervise, and evaluate all levels of individuals working in the Center.
  • Develop and manage budgets.
  • Collect, analyze and report on data associated with client demographics, needs, usage and miscellaneous other data points about the center operations, outcomes and impact.
  • Leads staff meetings and/or clinical staffing for collaboration and process improvement purposes.
  • Responsible for responding to complaints and resolving problems.
  • Serve on AC and community committees to represent the Center’s and college’s interests.
  • Participate in and complete performance assessments/evaluations as assigned.
  • Perform other related duties as required.
  • As an Amarillo College employee, seek knowledge of and pledge to actively engage in a culture of caring striving to serve students, peers and the community by embracing the AC Core Values: Wow, Family, Fun, Innovation, and Yes!

Physical Demands: While performing the duties of this job, the employee is frequently required to travel between offices and buildings, and requires the ability to lift, carry, push, pull and/or maneuver office supplies as needed.

Supervisory Responsibilities: Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Work Conditions: Must be willing to work a variety of hours including evening or weekend hours if needed.

Work Environment: This position works in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, and filing cabinets.

Travel Expectations: Any travel essential for this position requires the employee to adhere to the Amarillo College Travel Policy as written.

Salary: Aligned with the current published salary scale for the represented position grade, commensurate with experience.

Diversity and Inclusion Statement: Amarillo College is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who not only reflect the demographics of our clients but also continue to deepen their skills and competencies to serve the full range of our customers.

Promotional Opportunity Policy: Under the Amarillo College Promotional Opportunity Policy, only current appointed or part-time non-appointed employees will be considered for a position during the first five (5) working days from notice or posting.


Working at Amarillo College

Established in 1929, with 86 students answering the inaugural roll call, Amarillo College today is a vibrant, multi-faceted community college that typically enrolls about 10,000 students in academic classes at six campuses and an outreach center.

In 2018, Amarillo College was named a “Great College to Work For” in The Chronicle of Higher Education’s eleventh annual survey on the academic workplace.

With a proven blend of quality and affordability that makes Texas community colleges so appealing – approximately half of the students enrolled in higher education in Texas attend a community college – Amarillo College provides students with a solid academic foundation, whether they are looking to immediately enter the workforce or proceed to a university.

AC, which enjoys unflagging community support, received a major boost in May of 2019 with passage of an $89 million bond issue. Among the many projects this enables the College to undertake are creation of an Innovation Hub, construction of a First Responders Academy and centralization of Student Life Services.

Amarillo College adopted a Culture of Caring in 2015 and since that time has launched a unique and ambitious No Excuses Poverty Initiative that has garnered national attention for connecting first-generation and/or academically underprepared students with social services structured to help them overcome barriers to success.

The College’s game-changing initiatives led national community college reform leader Achieving the Dream (ATD) to name Amarillo College a co-recipient of its 2019 Leah Meyer Austin Award, a significant national accolade contingent upon measurable improvements in student outcomes.

Over the past six years, Amarillo College opened a counseling center, a legal aid clinic, a career and employment center, and a childcare center. AC also launched an Advocacy and Resource Center, which houses a food pantry and connects students with social services provided by more than 60 local nonprofits.

Since their inception, AC’s initiatives have led to steady gains in A-to-C pass rates, fall-to-fall retention, and three-year graduation/transfer rates, which among first generation students have increased from 12 percent to 21 percent.

Additionally, the percentage of students who attend AC on a full-time basis continues to climb – 75 percent of AC students attended the College part time in 2015, while only 57 percent were part-time students in 2018.

The College enjoyed its largest graduating class ever in May of 2019, when more than 1,000 students were awarded credentials of completion.



The mission of Amarillo College is “enriching the lives of our students and community by helping learners identify and achieve their educational goals.” The mission is driven by our vision to ensure that 70% of our students complete a certificate or degree or transfer within 3 years. Both the mission and vision of the college are lived out among our staff through our Culture of Caring which embodies our five core values: Wow, Innovation, Family, Fun, and Yes.

Caring through WOW: 

Every student and colleague will say "WOW, you were so helpful, supportive, and open" after an interaction with us.

Caring through FUN:   

We will find ways to have fun with each other and celebrate each other.
We will find ways to make our work fun and effective.

Caring through INNOVATION:     

We will see ourselves as "roadblock removers" - for students and for each other.
We will always look for ways to help others and improve our processes.

Caring through FAMILY:     

We will find ways to show we care about our students and each other.
We will readily and effectively share information with each other.
We will approach our interactions with each other with trust and openness.
We will put the needs of others before our own.

Caring through YES: 

We will think "yes" first and find solutions rather than saying "no."
We will be passionate about our jobs and helping each other.



Amarillo is the largest city in the 26-county Texas Panhandle. It is located in the center of the Panhandle – which produces 30 percent of the nation’s beef – and serves as a crossroads on Interstate 40 for travelers between Oklahoma City and Albuquerque, and a mid-point for Dallas-to-Denver traffic, as well.

Amarillo has just shy of 200,000 residents, while the Amarillo metropolitan area has a population of about 255,000. The city’s central location makes it the region’s natural hub for healthcare services and cultural pursuits – and Amarillo boasts several superlative illustrations of each.

With a diverse economy – from agriculture and oil and gas to aircraft production and precious-metal refining –Amarillo typically has an unemployment rate of less than 3 percent, routinely one of the lowest in the state.

Amarillo received the following accolades in 2018:

  • Top 20 Places Where Millennials Are Buying Homes, by SmartAsset
  • Best Places to Find a Job, by WalletHub
  • Best Small Places for Business Careers, by Forbes

Amarillo is the Spanish word for the color yellow. The entire Panhandle, unlike most of Texas, enjoys all four distinctive seasons each year, and gorgeous sunsets are typical. The region is often referred to as the Golden Spread.

Find Us
PO Box 447
United States

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