Associate Dean of Students, CARE and Community Response

Wake Forest University
Winston Salem, NC

View more

Administrative Jobs
Institutional & Business Affairs, Communications & Marketing

Job Details

Job location: Winston Salem, NC

Employment Type: Full-time
Posted data: 2021-07-19
Req: R0002491
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The Associate Dean of Students will provide vision, leadership, and coordination of important student- and community-facing systems that facilitate incident assessment, intervention and caring outreach, support, and referrals in response to reports of students, faculty, and staff experiencing personal, medical, and/or mental-health related crises, incidents of identity-related bias, and incidents involving concern for free expression and dissent. Additional activities include program and policy development, prevention and community education initiatives, strategic planning, program and learning assessment, initiatives that advance department and university goals for diversity, equity, and inclusion, and other general duties that support the strategic priorities and operation of the Office of the Dean of Students and Division of Campus Life.

Job Description

Essential Functions:

  • Provides vision, leadership and administrative oversight of non-clinical Case Manager staff that delivers caring outreach and support to students, faculty and staff experiencing personal, medical, or mental health-related crises.

  • Serves as co-chair of the Behavioral Intervention and Threat Assessment Team (CARE Team) and a primary point of contact for the WFU community regarding persons of concern and/or potential threats to the health, safety, and general welfare of members of the community.

  • Oversees support for all CARE Team activities including maintenance of CARE system data and reporting, documentation of weekly and ad hoc meetings, regular trainings on- and off-campus, review of Team process, and annual retreat/strategy meetings.

  • In times of student crisis intervention, responds as a member of the Student Incident Team (SIT) and as part of an Administrator-On-Call rotation.

  • Coordinates the Biased Incident Report System (BIRS), which provides caring outreach and support to individuals that experience identity-related bias, evaluates incidents to reduce the possibility of future harm, and reports trend data to university leaders and members of the community.

  • Leads the Student and Community Support Team, which acts to promote, protect, and support open expression and inquiry across campus; responds to campus events, incidents, protests, activism, and concerns with caring and consistent support for expression, inquiry, and education; and encourages a focus on civility, inclusion, and a fundamental respect for all community members.

  • Develops and implements strategic plans and program/learning assessment initiatives for the Case Manager program, BIRS, CARE Team, and Student and Community Support Team to reflect the volume and complexity of the concerns managed and intervention/response. The Associate Dean will utilize results to effectively communicate the value of these systems in the community and to assist in strategic decision making.

  • Coordinate the development, provision, and assessment of educational initiatives in areas that include, but are not limited to the identification, referral and/or reporting of community members experiencing personal, medical, or mental health crises, potential threats to the health, safety, and wellbeing of the community and its members, incidents of identity-related bias, and potential conflicts between the free expression of ideas and dissent.

  • Monitors budgets for assigned areas of responsibility and seeks grants and/or new funding opportunities that will enhance student services.

Other Functions:

  • Stays abreast of campus and national trends in the areas of behavioral intervention, threat assessment, biased incident response, and issues involving the intersection of free expression and dissent, individual or group bias, and standards of behavior in a higher education setting. The Associate Dean is responsible for incorporating this information into training and routine system review.

  • Partner with a wide constituency group on- and off-campus, including students and families, faculty, staff, law enforcement, and medical/mental health care providers.

  • Serve on a variety of committees within the Office of the Dean of Students, Division of Campus Life and the university community. Participate in all department professional activities.

  • Serve as a member of the Dean of Students leadership team.

Required Education, Knowledge, Skills, Abilities:

  • Master’s degree in social work, counseling, student affairs administration, or similar field.

  • Seven to ten years of relevant experience in a higher education setting, including progressive management responsibilities.

  • Ability to assess information regarding potential threats and/or persons of concern.

  • Ability to interact with students, parents/guardians, staff, and faculty of various social, cultural, economic and educational backgrounds.

  • Excellent interpersonal communication skills; ability to communicate effectively and work well in a team-oriented environment.

  • Ability to professionally and appropriately manage sensitive, private material and information

  • Knowledge, experience, and comfort managing concerns related to personal, medical, and mental health issues.

  • Understanding of and ability to adhere to strict privacy restrictions.

Preferred Education, Knowledge, Skills, Abilities:

  • Doctorate in social work, counseling, student affairs administration, or similar field.

  • Knowledge of risk factors and warning signs related to targeted violence and experience with threat assessment in higher education a plus.

  • Ability to synthesize and summarize large amounts of information, document information electronically in a timely manner, and verbally communicate with appropriate stakeholders as warranted.

  • Ability to effectively communicate and develop partnerships throughout the campus and local community about area resources to constituency groups.

  • Demonstrated experience in assessment and evaluation.

  • Knowledge of current regulations relevant to work in higher education (i.e., Title II, III, & IX; FERPA; HIPAA; etc.).

  • Proven ability to promote collaboration, teamwork, and involve stakeholders in the decision-making process.

  • Sensitivity and awareness to the needs of diverse student populations and demonstrated commitment to diversity, equity and inclusion, and the academic, intellectual, and social development of all students.


  • This position reports to the Dean of Students and Associate Vice President for Campus Life.

  • Supervises the Assistant Dean of Students, a Case Manager, and Coordinator for Chinese Student Life.

Additional Job Description

*There is a priority review date of August 5, 2021 set for this position. Applications will be accepted until the position is filled.

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.


Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (

Find Us
United States

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert