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University Cashier, Financial Services

Employer
Wake Forest University
Location
Winston Salem, NC

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Job Details

Job location: Winston Salem, NC


Employment Type: Full-time
Posted data: 2021-07-24
Req: R0003620
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

Performs the Student Financial Services’ cashiering functions by ensuring the prompt and accurate processing of all student account payments, departmental deposits, and petty cash disbursements according to federal, state, and university policies and procedures. Prepares and records daily deposits. Analyzes department deposits for accurate accounting and backup documentation. Provides superior customer service via telephone, email and direct customer contact. Analyzes student account activity and provides accurate and timely answers to all inquiries. Performs checks on monthly internal processes. Manages the returning student tuition deposit process. Manages the student and customer ACH draft process.

Job Description

Essential Functions:

  • Performs cashiering functions by processing all student payments from multiple sources.
  • Analyzes and approves departmental deposits to assure the accuracy of recording revenue.
  • Responsible for balancing the cashier’s window daily and ensuring the custody of all cash and checks received. This includes the maintenance of internal cash controls.
  • Completes daily deposit
  • Completes monthly checks of various Student Financial Services reports.
  • Records and reconciles insufficient funds received.
  • Generates ACH drafts.
  • Maintains and manages all petty cash disbursements.
  • Prepares account adjustment requests and journal entries.
  • Researches and resolves any accounting questions related to the cashiering function.
  • Prepare and submit invoice for payment provider fees.
  • Answers inquiries from students, parents, staff, and other third parties regarding transactions posted to student accounts with a high degree of accuracy and timeliness.
  • Prepare graduation clearance communications to all candidates
  • Manages the yearly tuition deposit process including forfeits and waivers.
  • Processes and files tax form 8300 when applicable.
  • Performs account reconciliations.

Required Education, Knowledge, Skills, Abilities:

  • Associate Degree Business or Accounting or a minimum of three to four years of cash management experience.
  • Must be highly detailed and have strong analytical and research skills.
  • Working knowledge of accounts receivable and cashiering.
  • Understanding of accounting concepts and practices including processing journal entries.
  • Ability to solve both routine and complex issues relating to cash disbursements with a high degree of accuracy.
  • Apply critical thinking skills to areas of responsibility.
  • Capability to deliver first class customer service including communicating clearly and concisely in both verbal and written formats and acting professionally in managing difficult inquiries.
  • Demonstrates a high degree of independent decision-making skills.
  • Must possess strong diplomacy skills and the ability to make sound judgments with constituents diverse in ability and background.
  • Proficiency in Microsoft Excel and Word.
  • Ability to work positively in a demanding, high volume, fast-paced, team-oriented student service environment both independently as well as collaboratively.
  • Must exercise good judgment, discretion, and patience especially with difficult inquires.
  • Demonstrated commitment to the University’s values and mission. Ability to keep University records confidential.

Preferred Knowledge, Skills, Abilities:

  • Experience with Ellucian Banner and Workday Finance
  • Experience in a higher education environment.

Accountabilities:

Responsible for own work only.

Additional Job Description

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.

Organization

Wake Forest University, formed in 1834, has experienced decades of growth and innovation.  WFU is a distinctive university that combines a liberal arts core with graduate and professional schools and innovative research programs.  The University embraces the teacher-scholar ideal, which prizes the personal interaction between students and faculty.  It is a place where exceptional teaching, fundamental research and discovery, and the engagement of faculty and students in the classroom and the laboratory are paramount.

Wake Forest University is a community that seeks the enlightenment and freedom which come through diligent study and learning. Its higher goal, however, is to give life to the University motto "Pro Humanitate," as members translate a passion for knowledge into compassionate service. The community shares a tradition that embraces freedom and integrity and acknowledges the worth of the individual. The heritage, established by the school's founders and nurtured by succeeding generations, promotes a democratic spirit arising from open-mindedness and discourse. Wake Forest fosters compassion and caring for others. Its collective strength and character are derived from the values and distinctive experiences of each individual; therefore, it affirms the richness of human intellect and culture and its contribution to knowledge, faith, reason, and dialogue. Furthermore, it strives toward a society in which good will, respect, and equality prevail. To that end, Wake Forest University rejects hatred and bigotry in any form and promotes justice, honor, and mutual trust.​

The University is comprised of:  the undergraduate college, Graduate School of Arts and Sciences, School of Business, School of Divinity, School of Law, and School of Medicine (located on the Bowman Gray campus with Wake Forest University Baptist Medical Center) and today enrolls about 4,846 undergraduates and 2,823 students in graduate programs at its principal location, the Reynolda campus.  Students at Wake Forest University enjoy a great deal of access to and interaction with world-class faculty both in and out of the classroom setting with a student-faculty ratio of 11:1.  Wake Forest employs approximately 2,772 full and part-time faculty and staff.

Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program competing in the fifteen-team Atlantic Coast Conference (ACC).  Since its founding, the university has adopted the motto “pro humanitate,” which is exemplified by a deep institutional commitment to public service and engagement with the world. Wake Forest has a strong commitment to holistic, eight-dimensional well-being for students, faculty and staff as evidenced in the Thrive initiative.

Winston-Salem, NC

Wake Forest is located in Winston-Salem, NC, a beautiful, mid-sized city centrally located in the Piedmont-Triad region of North Carolina.  Winston-Salem is a family-friendly city with high quality schools, numerous outdoor recreational activities and events, and is known for its vibrant and thriving arts scene.

Winston-Salem residents enjoy close proximity to the beautiful Blue Ridge Mountains (1.5 hours) and Atlantic beaches (4 hours), a moderate climate with four distinct seasons, a very reasonable cost of living, and an eclectic variety of restaurants, wine bars, and breweries for dining with friends and family.  Winston-Salem offers many of the amenities of a large city but with the sense of community and quality of life of a smaller town (www.visitwinstonsalem.com).

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