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Systems Accountant (Advanced)

University of North Carolina at Greensboro
Greensboro, NC
Closing date
Jul 28, 2021

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Job Details

Requisition Number:


Position Number:


Position Classification Title:


Functional Title:

Systems Accountant (Advanced)

Position Type:


University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The Cashiers and Student Accounts Office is responsible for maintaining accurate accounting of all monies collected at the University. This includes maximizing the collection of delinquent student accounts and loan receivables and ensuring that all monies collected are properly credited to student and loan receivables or appropriate departmental accounts and deposited daily in the State Treasurer’s account with the University depository bank. The office also has responsibility for the accounting of all cash receipts and the reconcilement of the Banner Accounts Receivable system to the Banner Finance financial record system and for the maintenance and operation of the Banner Accounts Receivable system. A high level of knowledge and accuracy is demanded in the processing of all work to ensure a quality of work that will not be found to have exceptions when audited by the State Auditors. The department works directly with students and parents, under expectations of a high level of customer service, to provide: payment alternatives, financial advice, and to perform research to determine if options exist so students can be confirmed for enrollment. The department works with Enrollment Services to complete the financial aspect of the student’s enrollment.

Position Summary:

This position provides systems, functional, and technical support and training for the Banner ERP system, TouchNet, and other systems utilized by the Cashiers and Student Accounts Office and the Controller’s Office. This includes being responsible for ongoing upgrades and implementations of new and existing products, maintaining system settings, developing and documenting procedures, performing research and analytical tasks, and testing and troubleshooting when needed.

This position will: ensure integrity and smooth daily operation of the billing, receivable, and cash management systems; work closely with colleagues to recommend and review system enhancements; provide application, system, and technical support for billing, accounting and reconciliations, receivables, and cash management; maintain fee rules, resolve issues as they arise and audit for accuracy; provide requested query data by utilizing appropriate reporting tools, prepare and interpret reports and analyze data output; and work closely with all appropriate campus academic and administrative staff and university system groups.

Minimum Qualifications:

Bachelor’s degree with 12 credit hours of accounting coursework; or Associate’s degree in accounting; or Associate’s degree in business or related discipline with 12 credit hours of accounting coursework; or equivalent combination of training and experience. all degrees must be received from appropriately accredited institutions.

Preferred Qualifications:

  • CPA Certification or Master’s Degree in Accounting or related business field
  • Financial accounting systems report writing/modifications experience
  • Ability to write sequel scripts (SQL)
  • Advanced Microsoft Excel Skills
  • Business Process Analysis and Improvement Experience
  • Ellucian Banner Finance/Accounts Receivable ERP experience
  • 24 Hours of Accounting Courses.

Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants:

Applicants are required to upload a list of at least three (3) professional references that includes:

  1. Name,
  2. Company Name,
  3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
  4. Email Address
  5. Contact Phone Number

Recruitment Range:

$73,859 - $80,000

Org #-Department:

Cashiers and Student Accounts - 56204

Work Hours of Position:

8 am - 5 pm, M-F, with some overtime anticipated

Number of Months per Year:


Job Family:

Administrative & Managerial

Career Banded Title:


Open Date:


Close Date:






Salary Grade Equivalency:


Key Responsibility:

Provide Office Support for Banner and Auxiliary systems

Essential Tasks:

Lead Cashiers Office participation and implementation for Banner upgrades and modifications related to Accounts Receivable, and other Cashiers Office functions. For the Cashiers Office, thoroughly test Banner Accounts Receivable and auxiliary system upgrade releases, patches, local modifications, and ITS written processes prior to implementation, including developing testing methodology and test plans/scripts. Troubleshoot and resolve accounts receivable issues for: the application of payments, internal systems processes, tuition and fee calculations, Banner processes, and coordination with third party systems. This requires understanding baseline Ellucian Banner Accounts Receivable functionality available to meet required functions of the Cashiers Office.

Design and implement processes to ensure timely and accurate reporting of university revenue and daily reconciliation between Banner Accounts Receivable and Finance, NC Office of State Controller, and North Carolina Financial System (NCFS).

Coordinate with external departments and stakeholders to troubleshoot Banner-specific issues and help identify areas of training that are needed for stakeholders and other special projects and duties as assigned. Review key work processes regularly to identify opportunities to automate or streamline work to improve accuracy and timeliness of services delivered to students, parents, and UNCG colleagues.

For the Cashiers Office, ensure Banner Accounts Receivable and other modules and systems data is accurately and completely handled and integrated in Banner to the extent feasible. When routine or unprecedented system problems occur, this position is responsible for analyzing large sets of complex data and for developing, testing, and implementing appropriate entries or other corrective action.

Understand and document Cashiers Office operational needs and how these needs function in conjunction with other UNCG business unit needs. Design creative, integrated, and sustainable business solutions that provide for cost-effective cross-functional business processes.

Design and develop techniques to address business problems, use professional experience and analytical techniques to identify feasible course of action and design and test practical solutions and assist with the implementation. Document procedures for the training and development of CASAO staff pertaining to these procedures.

Provide functional, training, and technical support for the unit and serve as functional expert and liaison in the administration of installed Ellucian Banner Accounts Receivable/Finance modules, TouchNet, partial payment plans, MS Excel, Box-folder environment, 1098-T reporting, and other systems. Serve as a technical resource for answering accounting questions.

Serve as the Cashiers Office representative on various workgroups, cross-functional teams, and committees to address complex business or systems issues.

Communicate and collaborate with departmental staff, Cashier Office Director, IT personnel, University Controller, and other management to efficiently and accurately resolve problems and support Cashiers Office in: project planning and system testing, end-user interfaces for system implementations, system maintenance, enhancements, UC4/Automic Application Manager job scheduling, and production fixes.

Key Responsibility:

Financial Reporting

Essential Tasks:

Collaborate with end-users in the Controller’s Office, Financial Planning and Budgets, UNCG Technology Planning & Operations, and other areas as needed to understand reporting needs and requirements and develop reports from a variety of data sources using multiple reporting tools based on business needs. Prepare complex analyses and detailed schedules to support reported amounts. Demonstrate knowledge of reporting tools, NCFS, Core Banking, Microsoft Excel, and Microsoft Word. Modify procedures, processes, and reporting as necessary.

Create reports, including SQL reports, for internal tracking, analysis, and reconciliation of accounts receivable to finance ledgers. Prepare and/or modify reports for university and outside users as requested. This requires knowledge of Banner Finance and Accounts Receivable structures, understanding of relationships to when specific tables and fields are updated, and various methods of analyzing and extracting data to ensure reporting needs, management needs, auditor needs, and external needs are met.

Write detailed specifications for reports to be written by IT Analyst or self as applicable. This includes identification of specific Banner tables, Banner object access views, as well as the applicable fields, selection criteria, and sort criteria. From report testing, determine any problems with the report and document detailed changes that need to be made, and convey them to the appropriate analyst.

Generate and deliver accurate and timely 1098-T tax reports each calendar year. Proactively review reportable transactions to verify accuracy. Work closely with the Director to remain up-to-date on reporting standards to ensure compliance with prevailing IRS regulations.

Ensure that all internal, external, state government, and federal government reports are completed accurately and submitted in a timely manner.

Key Responsibility:

Data Control

Essential Tasks:

The position is responsible for the building and maintenance of Banner Accounts Receivable tables and accounting rules. These tables and rules provide for the assessment of tuition and fees and determine the posting of all revenues and ledger accounting entries related to student registration and the posting of all cash receipts to the appropriate Finance fund/accounts. This position verifies that all daily transactions correctly process to Banner Finance, including revenues, payments, financial aid disbursements, and student refunds.

Oversee data integrity, best practices, process streamlining, and interface changes to Banner Applications. Ensures the integrity of financial data recorded in the accounting system.

Configure fee assessment rules in Banner and coordinate the testing and review of billable transactions with each major tuition calculation assessment. Verify and sign-off on accuracy of this assessment with each term. Collaborate with school academic and financial staff to stay informed of changes planned for programs and fee structures to ensure these proposals and expectations align with Banner functionality.

The position is responsible for design, implementation, and maintenance of baseline Applications of Payments process and General Ledger interface, including: detail code setup with priority codes and accounting General Ledger interface values, rule code setup and maintenance. The position will work with the Controller’s Office to understand and coordinate impacts of Banner rule codes and Accounts Receivable transactions to the Banner Finance Chart of Accounts and ledgers, year-end accounting, 13th-month reporting, and entries to allocate funding to auxiliary departments.

Develop and maintain data control business procedures, guidelines, and documentation. Perform assessments of financial systems and processes and develop improvement strategies for reporting, analysis, and internal controls.

Design, implement and support effective and efficient cashiering processes including the processing of cash receipts and deposits, third-party billing, and collection of past due accounts.

Key Responsibility:

Perform Accounting and Reconciliation Responsibilities

Essential Tasks:

Ensure all student accounts receivable and cash receipt transactions are appropriately posted and classified in operating and general ledger. Support reconciling all accounts receivable and cash receipts data to the general ledger and work with appropriate university staff to reconcile differences. Analyze complex data for the purpose of creating journal entries, insert journal entries, and verify posting as assigned.

Develop and maintain knowledge of federal and state statutes and policies governing cash receipts and accounts receivable, university and state policies and procedures, UNC System Standards, generally accepted accounting principles as promulgated by AICPA, NACUBO, and GASB, and the sections of the United States Tax code which are applicable to universities. Maintain strong internal controls to ensure compliance with these standards.

Take advantage of Banner systems, features, and options to the extent feasible to support the performance of daily, monthly, quarterly, and year-end reconciliation, closing, and reporting requirements and procedures and for general ledger account reconciliations. Establish procedures to achieve operational efficiency.


Knowledge - Professional

Competency Description:

In-depth knowledge of accounting theories and principles and systems design. Ability to recognize complex and unique issues and develop resolution and/or consult with leadership in order to achieve resolution. Knowledge to consistently serve as a technical resource.

Ability to identify problems and changing requirements regarding management needs, auditing, fiscal procedures, account structures or reports, and accounting systems. Ability to make necessary modifications

Competency Level:



Financial Monitoring & Analysis

Competency Description:

Ability to independently resolve complex problems for which no clear precedent exists within the current system or ability to implement new accounting structures. Ability to supervise resolution and/or implementation. May require the ability to design and implement organization and program-specific accounting procedures/systems. Ability to examine and analyze complex financial statements. Ability to institute changes based on findings.

Ability to research, analyze, and ensure implementation of new and/or changing accounting and reporting systems. Ability to provide training and consultation related to new systems and/or reporting methodology. Ability to ensure the development of related policies and procedures.

Ability to recommend actions or alternatives to be taken by management when accounting data discloses unfavorable trends or deviations or financial mismanagement.

Ability to make risk assessment of systems of internal control. May require the ability to approve improvements/changes to internal control systems.

Competency Level:



Decision Making and Problem Solving

Competency Description:

Ability to independently resolve and/or develop recommendations for unprecedented, complex issues and problems. Ability to serve as a resource for others in resolving unprecedented, non-standard issues and problems. Ability to anticipate problems and develop recommendations for management resolution.

Competency Level:



Communication and Interpersonal Skills

Competency Description:

Ability to convey concise, comprehensive, and accurate findings on matters of a complex nature in written form. Ability to provide conclusions and recommendations that are based on extensive professional knowledge and judgment.

Ability to convey issues of a complex nature in a clear, concise, and organized manner. May require the ability to consult and/or negotiate with senior management/external entities regarding funding levels, cost allocations, or related financial issues.

Competency Level:


Physical Effort:

Hand Movement-Repetitive Motions - C, Hand Movement-Grasping - O, Holding - O, Finger Dexterity - C, Reading - F, Writing - O, Vision-Preparing/Analyzing figures - C, Hearing - F, Talking - F, Standing - R, Sitting - C, Walking - R, Lifting-0-30 lbs. - R, Climbing-Stairs - R, Reaching - R

Work Environment:

Inside - C, Overtime - O


UNCG at a Glance

Founded in 1891, The University of North Carolina at Greensboro is the largest and most diverse state university in the Piedmont Triad. Standing apart from other universities, the UNCG community is joined together by a shared value: We define excellence not only by the people we attract, but by the meaningful contributions they make. 

With more than 19,400 students and 2,500 faculty and staff, UNCG is the largest state university in the Piedmont Triad and has an annual economic impact of more than $1 billion. The campus has grown to include 30 residence halls and 30 academic buildings on 210 acres.

UNCG takes pride in being a learner-centered public research university. The College of Arts & Sciences and seven professional schools offer 79 undergraduate majors, 65 master's programs and 30 doctoral programs.

The university holds two classifications from the Carnegie Foundation for the Advancement of Teaching, as a “research university with high research activity” and for “community engagement” in curriculum, outreach and partnerships. More than $35 million in grants and contracts for research and creative activity are awarded to faculty members annually. Among the most prominent of UNCG's research initiatives are the Gateway University Research Park and the Joint School of Nanoscience and Nanoengineering. Both are partnerships with North Carolina Agricultural and Technical State University.

Globalization of the curriculum has expanded opportunities for international education, through new programs such as the UNC Exchange Program and the Lloyd International Honors College. In addition, innovative signature programs such as Building Entrepreneurial Learning for Life (BELL), Communication Across the Curriculum, Undergraduate Research and Freshman Seminars enhance the student experience.

As a cultural leader, UNCG offers concerts, lectures, dance and theater performances, exhibitions at the internationally known Weatherspoon Art Museum and readings by nationally known authors. In athletics, Spartan teams compete in nine women's and nine men's sports in Division I of the National Collegiate Athletic Association. With ethnic minority students making up 26 percent of the student body, UNCG is the most diverse of the UNC system's historically white campuses.

Although much has changed, some things remain the same. The university motto — “Service” — continues to be a guiding principle put into practice through all aspects of university life.

UNCG Schools and College of Arts & Sciences

The University's Academic Affairs Division consists of seven academic schools, the College of Arts & Sciences, the Graduate School and the Lloyd International Honors College. The names below are the ones currently in use. In some cases, the names have changed since the academic units were founded. The schools and their dates of establishment are: Graduate School 1921-22;College of Arts & Sciences 1969, Lloyd International Honors College 2005, Joint School of Nanoscience & Nanoengineering 2007, Joseph M. Bryan School of Business & Economics 1969, School of Education 1921, School of Health and Human Sciences 2011, School of Music, Theatre and Dance 2010, and School of Nursing 1966.

Achievements & Accolades

UNCG is garnering national attention and awards for its challenging academic programs, supportive environment and engaged community. Take a look at some of our latest accomplishments and meaningful contributions on campus, in the community and around the globe. Curious about more accolades, achievements, our student body, faculty and staff excellence and other signs of our success? Find out more at UNCG Now:

Challenging Academic Programs

U.S. News & World Report ranked three UNCG online programs among the best in the nation in the 2015 list of Best Online Programs.

UNCG’s slate of online programs has earned a top 10 ranking for affordability from

The graduate program in the Department of Human Development and Family Studies has earned a Top 10 ranking by the The HDFS Report.

Supportive Environment

UNCG is a Military Friendly School for the fourth straight year, putting it in the top 15 percent of colleges and universities nationwide that are doing the most to support veterans and ensure their success.

UNCG is ranked among the best colleges for your money nationwide by College Factual, a new site that guides students through the college selection process.

The Education Trust singles out UNCG among the nation’s universities for its success at closing the gap in graduation rates between black and white students.

Engaged Community

For the fifth year in a row, UNCG has earned the “Tree Campus USA” designation for promoting healthy trees and encouraging the spirit of conservation. 

UNCG’s innovative dynamic mailbox system has been honored as one of University Business Magazine’s Models of Efficiency.

For the eighth consecutive year, UNCG is highlighted on Washington Monthly’s list of American universities that contribute most to the public good.

Careers at UNCG

UNCG is committed to the creation of an inclusive, collaborative and responsive university by attracting, retaining and developing a diverse community of talented individuals in support of the university's mission.

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