TRIO SSS Student Success Specialist

Employer
Washington State University
Location
GENERAL CAMPUS - WSU TRI-CITIES
Closing date
Oct 23, 2021

Job Details

Job location: GENERAL CAMPUS - WSU TRI-CITIES


Employment Type: Full-time
Posted data: 2021-07-21
Req: R-1838

Title:

1481-YN - Student Services Coordinator/Advisor 1

Business Title:

TRIO SSS Student Success Specialist

Location:

WSU TRI-CITIES CAMPUS

Employee Type:

Admin. Professional (+) (Fixed Term)

Job Family:

Administrative Professional - OT Eligible

Position Details:

Summary of Duties:

The position will have the responsibility of providing coaching and advising support to TRIO students, including reviewing and assessing TRIO program students’ academic skills to determine best approach for academic improvement and to develop student success plans; maintain case notes and records of meetings with students. Plan and attend day or overnight trips related to graduate school, leadership conferences, leadership programs and cultural enrichment. This includes outreach and retention efforts, development of TRIO Student Success programming that supports underrepresented populations, serve on committees, and participate in ongoing professional development.

Responsibilities include but are not limited to: analyzing student academic plans and transcripts, using data to inform advising and coaching practices of TRIO students, developing Student Success Plans; Advising and coaching of first-generation, limited-income students and individuals with disabilities; developing and participating in student success based seminars; functioning as a liaison with university faculty, supervisors, and internal and external constituents; monitoring and evaluating student services and student programming effectiveness, and suggesting changes required for improvement. This position will provide proactive outreach and services to currently enrolled TRIO students to ensure persistence goals are met and exceeded. This position will assist with the oversight of the professional mentor and THRIVE ambassador program and other student success programming to increase retention and persistence of underrepresented students in various majors. Plan and attend weekday, weekend day, or overnight trips related to graduate school, conferences and leadership programs.

Required Qualifications

Bachelor’s degree in Education, Counseling, Psychology, or related field and two (2) years of professional work experience in student services or related education/experience, including advising or coaching limited-income and diverse populations. Professional or personal experience in overcoming barriers similar to those of the TRIO student.

A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

Additional Requirements:

  • Express a genuine passion for serving students.
  • Experience working with a diverse group of students and their families such as first-generation students, low-income students, disabled students, and/or ethnically diverse student populations.
  • Demonstrated experience with Microsoft Office including Access, Excel, Outlook, PowerPoint, Word, and Zoom.
  • Demonstrated ability to work effectively and positively in a diverse team environment.
  • Student services experience in admissions, advising, and/or recruitment.
  • Valid driver’s license


Preferred Qualifications:

  • Advanced college degree in a relevant field.
  • Bilingual: fluent oral and written communication skills in a language other than English.
  • Previous work experience at an institution of higher education.
  • Experience working with diverse faculty, students and staff.
  • Demonstrated ability to exercise professional judgment and leadership, including the ability to work collaboratively and independently.
  • Experience with Washington State University business policies and procedures and/or federal grant regulations, such as the College Assistance Migrant Program (CAMP), High School Equivalency Program, a TRIO program, GEAR UP or similar grant programs.

Additional Information:

Department Name:

WSU Tri-Cities | Office of Academic & Student Affairs | TRIO Student Support Services

City, State, Zip:

Richland, WA 99354

Monthly Salary:

Commensurate on qualifications and experience

FTE:

100%

Department Link:

https://tricities.wsu.edu/trio/

Permanent/Temporary/Project:

This is a temporary position; renewal is dependent if additional funding is secured to extend employment.

Position Term:

12 months

Posting Close Date:

Applicants must submit their completed application by August 1, 2021 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check.

Special Instructions to Applicants:

Applicants are required to include contact information for three (3) professional references within the application. The cover letter and resume may be uploaded as attachments. Application materials should clearly communicate how the applicant meets the required qualifications and additional requirements.

Required Documents: Cover Letter & Resume

Time Type:

Full time

Position Term:

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Organization

Working at Washington State University

Founded as the people’s university, WSU embraces its land-grant heritage, seeking to transform lives through education, research, and community engagement and service. The University has been delivering life-changing knowledge and discoveries to the state, region, nation, and the world for nearly 130 years. WSU enjoys productive partnerships with major industries in the state, including agribusiness, aerospace, health care, software, technology, and construction. The colleges at WSU Health Sciences Spokane have formed robust partnerships across the state of Washington, both with large medical centers and hospitals, as well as a variety of rural and community hospitals and clinics.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.

Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.

Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

Diversity Profile: Washington State University

As a land-grant institution, diversity, equity, and inclusion serve as core values and beliefs of Washington State University (WSU). At the university, college, or department level, WSU is committed to fostering open, proactive dialogue to create a more inclusive culture at all its locations including the five physical campuses and its online Global Campus, as well as its 39 Extension offices, four research centers, and 25 small business development centers.

Core Belief

WSU is committed to achieving an ethical and socially just society for all. Instituting social change on a large scale begins at home with system-level policies that actively promote equity. The University is committed to diversity, equity, and inclusion throughout every aspect of its statewide system. We strive to create a climate that enables underrepresented students, faculty, and staff to thrive in communities that foster a sense of belonging in a culture of inclusion. The ultimate goal? Creation of institutional culture in which inclusion and equity are the norms, a model that helps move the world toward a place in which all people are treated with dignity and respect.

Core Value

Equity, diversity, inclusion, and belonging. Promotion of an ethical and socially just society through an intentional commitment to equity, diversity, and inclusion.

WSU’s core ideology can be found in its System Strategic Plan. 

WSU’s Student Body

WSU's student body statewide is ethnically diverse: 31 percent of our students are underrepresented minorities, and first-generation students represent nearly 33 percent of the total enrollment. About 15 percent of WSU students hail from outside the state of Washington and about 7 percent are international students. System-wide enrollment reached a record 31,607 students in fall 2019.

Associate Vice Provost for Inclusive Excellence Recently Announced

Dr. Lisa Guerrero was recently named associate vice provost for inclusive excellence. Guerrero has been an active advocate for diversity and inclusion since joining the WSU faculty in 2004. She is currently a professor of Comparative Ethnic Studies in WSU’s School of Languages, Cultures, and Race. She will maintain her faculty position, while serving as associate vice provost in a half-time appointment.

Dr. Guerrero will provide leadership to academic affairs in implementing WSU’s commitment to equity, diversity, and inclusion. She will help to identify and implement best practices and evidence-based approaches in faculty hiring, tenure and promotion, research support, faculty retention, teaching and mentoring, and curriculum planning. One of her first areas of responsibility will be to oversee the Racism and Social Inequality in the Americas faculty cluster hire program for Fall 2021.

Representative Affinity Groups

Representative affinity groups within the Washington State University system include the following:

WSU Resources and Offices

WSU Human Resource Services supports a climate of integrity and equity that actively reflects open, respectful dialog. Additional resources are available on the Human Resource Services website.

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