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Senior Network Administrator

Employer
Oklahoma City Community College
Location
Oklahoma City, OK
Closing date
Jul 24, 2021

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Administrative Jobs
Technology, IT Support & Training, Network & Systems Administration
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Job Details

Posting Number:

Staff_0402731

Classification Title:

Professional

Working Title:

Senior Network Administrator

Datatel Position ID:

TENS3SRNETAD1A

Annual Hours:

2080

Placement Range:

$73,000 - $78,000

Position Type:

Regular

Job Category:

Exempt (Professional)

General Description:

This position is responsible for providing leadership in architecture, design, optimization, and production support of the technologies that comprise the Institution’s network environment, ensuring the stable operation of IT assets and services. The Senior Network Administrator will require the ability to manage multiple priorities, including help desk tickets, daily tasks and projects, while working closely with other team members. It requires a person that can remain flexible and can effectively collaborate across technology teams and business units. This position requires excellent communication skills and the ability to work with diplomacy and positive attitude. Responsibilities will also include evaluating present networks and systems, recommending expansion, modification and replacement. This position frequently requires nights, weekend and holiday work hours.

Reports To:

Director of IT Infrastructure

What position(s) reports to this position?:

N/A

Minimum Education/Experience:

Associate degree in a related field or current CCNA or CCNP certification.

Two years of full-time current work experience in a Network or Telecommunications related field.

Required Knowledge, Skills & Abilities:

Ability to maintain professional appearance and behavior is required; including, but not limited to, punctuality, positive attitude, and reliability

Excellent communication and written skills are vital, should be as comfortable with people as with systems and technology

Ability to work well with others in a team as well as independently, collaboration skills are vital

Ablility to work effectively at all levels of the organization with ability to convey a correct sense of urgency based on customer or business impact

Ability to instill a sense of credibility when speaking with customers and maintain a high level of accountability

Advanced problem solving skills with the ability to sort through complex issues and conduct comparative analysis of multiple solutions

Excellent multi-tasking and organizational skills – prioritizes and performs a variety of concurrent tasks with efficiency and minimal direction

Ability to follow written and verbal instructions

Must have detail-oriented skills and ability to be self-motivated, possessing strong judgement with excellent decision-making skills and excellent analytical/organization/time management skills

Ability to provide technical leadership and have experience with team building, process improvement, and resolution of conflicts

Ability and experience to effectively manage people and vendors/suppliers

Must have quick learning skills and be adaptable to change in process or required activities

Extensive working knowledge of networking, security, and telephony systems, including developing, configuring, supporting, and optimizing networking hardware, software, telecommunications, and related technologies

Extensive working knowledge of networking standards, protocols, security, troubleshooting, and performance tuning

Extensive working knowledge of Microsoft and Linux operating systems and virtualization tools such as VMWare and Microsoft HyperV as well as desktop software such as Microsoft Office suite

Ability to perceive the full range of the color spectrum in working with network cabling

Ability to make independent decisions quickly in emergency situations

Ability to comprehend and make inferences from material written in the English language and understand and follow complex schematics, circuit diagrams, service orders, work sheets, floor plans, electrical wiring plans, construction blueprints and related documents

Ability to make skillful, controlled manipulations of small objects such as wiring, tools, and small equipment parts

Ability to learn job-related material through oral instruction, observation, structured lecture, and reading

Ability to enter data or information into a computer terminal, personal computer, or other keyboard device

Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and algebra

Knowledge of the uses, calibration, and care of electronic test equipment, specialized test equipment and diagnostics used for troubleshooting telecommunications systems

Knowledge of cable distribution and basic principles of electricity

Knowledge of advanced voice and data communications systems and equipment

Knowledge of standard communications wiring, color coding, and connection schemes

Knowledge of computerized and microprocessor-controlled telecommunications systems operation and theory.

Knowledge of analog and digital electronics.

Ability to establish priorities for own workload.

Ability to work safely without presenting a direct threat to self or others.

Physical Demands/Working Conditions:

Work is often performed in small cramped areas, such as ceiling spaces, and equipment enclosures

Ability to climb ladders or steps to reach objects

Ability to move objects weighing 50 pounds or more short distances

Work under pressure, handling significant problems or tasks which come up simultaneously or unexpectedly

Preferred Qualifications:

Cisco CCNA
Cisco CCNP
Cisco CCIE
CompTIA Network+

Five years of full-time current work experience in a Network or Telecommunications related field.

Required Training:

Serve in a General role in the OCCC emergency management plan. An employee in this position must complete National Incident Management System (NIMS) training within the first 90 days of employment (subject to class availability) and on a continuing basis as required. The specific courses to be completed within 90 days of employment in this position include:

IS-100.HE
IS-700.a

Work Hours:

Monday – Friday 8am-5pm. Some after hours, on-call and weekend work is required.

Department:

Telecommunications Systems & Services

Job Open Date:

05/10/2021

Open Until Filled:

Yes

HR Contact:

Idalia Botello

Job Duties (Position Specific):

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement):

Design, install and maintain network systems, hardware, software, and peripherals across the enterprise as required
Develop and maintain network security, data integrity, and system security processes and procedures to relevant College Policy, State and Federal standards
Maintain Data Center Operations by monitoring, measuring, and optimizing performance of all network hardware, storage, software, telephony, cabling, and data communications connections ensuring maximum uptime
Oversee the utility and condition to ensure optimal performance of the network supporting multi-line telephone systems, paging systems, wireless bridges and other data and voice communications equipment
Identify resources for departmental activities and projects and provide technical and budgetary input and management of vendors/suppliers
Develop, maintain, and continually improve relationships/partnerships with customers, stakeholders, peers, partners, team-mates, and vendors/suppliers
Solve business problems by performing analysis, preparing recommendation(s), and providing project leadership/management for successful implementation of relevant technology, business process modifications and/or enhancements
Identify, analyze, diagnose research, and resolve technical problems for individuals and groups in an efficient manner, recognizing the proper course of action to take, communicating and escalating severe issues as appropriate
Respond to help desk tickets, telephone calls, email and personnel requests for technical support ensuring timely feedback and closure
Provide escalated support for the Help Desk, Network Specialist, and System Administrators to perform tactical problem resolution as required
Provide technical training for the Help Desk, Network Specialist, and Systems Administrators as required
Communicate highly technical information to both technical and non-technical personnel
Perform knowledge transfers among team members by preparing and maintaining documentation for networks, systems, processes, procedures, written instructions, and solutions to problems
Collaborate with team members to identify and recommend process, network, system, hardware, and software improvements and/or upgrades
Maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate
Make recommendations to the Director of Information Technology Infrastructure for all network and telecommunications department needs and budgetary requirements.
Serve as the backup for the Network Specialist and Telecommunications Systems Specialist
Check equipment, including test instruments, for preventive maintenance and to ensure compliance with FCC requirements
Create and update records of electronic systems performance, work accomplished or related information
Utilize specialized test equipment and diagnostics to locate and correct faults and trouble in the network and telecommunications system and associated peripheral equipment
Install and maintain mobile voice/data terminals in Campus Police Department vehicles
Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
Perform cable distribution using basic principles of electricity
Utilize standard communications wiring, color coding, and connection schemes
Other duties as assigned

Job Duties (Safety / Policy & Procedures):

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures
Contribute to a safe educational & working environment.
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.
Participate in all applicable OCCC emergency, evacuation and shelter in place drills and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.

Company

Oklahoma City Community College provides the people of Oklahoma and our community with broad access to certificates of mastery, associate degrees, community education, and cultural programs of exceptional quality, empowering our students to achieve their educational goals and our community to thrive in an increasingly global society.

OCCC promote's student success through: open access to the College; quality in the learning environment; excellence in the faculty and staff; competency based learning; comprehensive and innovative programs and services; cooperation in the development and improvement of programs and services; and holding students, employees, and programs accountable for high performance standards.

Oklahoma City Community College serves more than 28,000 students annually. For most of our students, completing a college degree is life changing, not only for the student who receives the degree, but also for the student's family; and in a collective sense, transformational for our community. At OCCC, we have always been committed to helping every student realize their educational goals.

We believe our responsibility for our student's success does not end at graduation. We offer a solid background and a firm foundation for a lifetime of learning and accomplishment.

This year we have made another major commitment toward that responsibility. OCCC was chosen as one of 79 community colleges in 16 states to participate in Achieving the Dream: Community Colleges Count. This national initiative focuses on the success of community college students and is designed to help OCCC remain focused on helping our students reach their goals.

The dark red buildings of Oklahoma City Community College have become a landmark in the southwestern section of Oklahoma City. Situated on a 143-acre site just south of Interstate 240 on South May Avenue, the College is easily accessible to the entire metropolitan Oklahoma City area. The distinctive architectural design of the buildings creates a positive environment for quality education

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