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Student Success Advisor I

Oklahoma City Community College
Oklahoma City, OK
Closing date
Jul 28, 2021
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Job Details

Posting Number:


Classification Title:


Working Title:

Student Success Advisor I

Datatel Position ID:


Annual Hours:

12 Month

Placement Range:

$35,600 - $45,600

Position Type:


Job Category:

Exempt (Professional)

General Description:

Provide comprehensive student success advising services to students. The student success advisor will assist students in academic planning, choosing a major, resolving academic difficulties, addressing personal challenges, and providing information about the College’s available support services & resources

Reports To:

DIRECTOR OF Student Success Advising

What position(s) reports to this position?:


Minimum Education/Experience:

Bachelor’s Degree.

Two (2) years full-time work experience demonstrating ability to work with one-on-one with students.

Required Knowledge, Skills & Abilities:

Ability to work flexible and evening hours.

Demonstrated positive human relations and communication skills.

Demonstrated ability to work well one-on-one with individuals.

Basic computer literacy.

Ability to problem-solve

Physical Demands/Working Conditions:

Sedentary work: The person in this position may occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects.

This position requires the person to frequently move about the Office of Academic Advising to assist students and perform the essential functions of the position.

This position requires the person to frequently communicate with and listen to students, administration, faculty, staff, and others to perform the essential functions of the position. Must be able to exchange accurate information in various situations.

This position frequently requires the person to operate a computer and other office equipment to perform the essential functions of the position.

This position requires the person to frequently operate equipment that involves repetitive motions of the wrists, hands, and/or fingers.

This position requires the person to frequently remain in a standing and stationary position.

This position requires the person to frequently position self to access materials that may be above head or at ground level.

This position requires the person to judge, observe and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.

This position performs the essential functions in an indoor office setting.

Preferred Qualifications:

Coursework in Student Development Theory.

Experience in an Academic Advising Office.

Experience in a Community College.

Work Hours:

40 hours per week when office is open, some weekends and additional evenings required.
General hours of operation:
Monday– Thursday 8 a.m. – 6 p.m.
Friday 8 a.m. – 5 p.m.
Extended hours during heavy enrollment periods.


Advising & Career Svcs

Job Open Date:


Job Close Date:


Open Until Filled:


HR Contact:

Jennifer Allenwood

Special Instructions to Applicants:

Please attach all required documents to application: cover letter, resume and transcript. Applicants who do not include all required documents will not be considered for this position.

Job Duties (Position Specific):

(The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)

Job Duties (Duties Assignment Statement):

One on one interaction with advisees on a bi-weekly basis.
Find effective ways to assist each student with the goal of matriculation.
Effective student planning that promotes retention and degree completion.
Help facilitate a successful transition to OCCC.
Intentionally develop academic and social goals during each advising session.
Introduce college academic resources and various study techniques.
Referrals to available resources that can help the student overcome personal challenges.
Work one-on-one with students to create an action plan to address any issue(s) impeding their success.
Work collaboratively with all areas of the campus to increase opportunities for student achievement and to help students remove barriers they may encounter along their path to graduation.
Educates student on academic planning using the Student Planning software.
Identify student-specific barriers to graduation, strategize how to help a student overcome these barriers and create measurable student-specific activities to support successful completion of their program leading to graduation.
As part of the initial advising appointment we will introduce the student to the many financial opportunities we offer and help outline the student’s financial plan for college.
Stay current with federal, state, and college financial aid regulations, policies, and procedures to insure accuracy and compliance in delivery of services to students.
Effectively use interpersonal and communications skills including tact and diplomacy.
Interview and advise current and prospective students who are seeking information about financial assistance programs. This requires a comprehensive knowledge of all programs and specific eligibility criteria.
Review student satisfactory academic progress appeals, collect data about student’s academic performance, evaluate and make decisions pertaining to continued eligibility, notify the student, and update student’s electronic record.
Provide general office coverage and assist as needed with other duties.
Effectively use organizational and planning skills with attention to detail and follow through.

Job Duties (Safety / Policy & Procedures):

Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures. (

Contribute to a safe education and working environment.

Adhere to established safety and health procedures and practices of providing injury and illness prevention for self and others.

Complete quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices.

Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.


Oklahoma City Community College provides the people of Oklahoma and our community with broad access to certificates of mastery, associate degrees, community education, and cultural programs of exceptional quality, empowering our students to achieve their educational goals and our community to thrive in an increasingly global society.

OCCC promote's student success through: open access to the College; quality in the learning environment; excellence in the faculty and staff; competency based learning; comprehensive and innovative programs and services; cooperation in the development and improvement of programs and services; and holding students, employees, and programs accountable for high performance standards.

Oklahoma City Community College serves more than 28,000 students annually. For most of our students, completing a college degree is life changing, not only for the student who receives the degree, but also for the student's family; and in a collective sense, transformational for our community. At OCCC, we have always been committed to helping every student realize their educational goals.

We believe our responsibility for our student's success does not end at graduation. We offer a solid background and a firm foundation for a lifetime of learning and accomplishment.

This year we have made another major commitment toward that responsibility. OCCC was chosen as one of 79 community colleges in 16 states to participate in Achieving the Dream: Community Colleges Count. This national initiative focuses on the success of community college students and is designed to help OCCC remain focused on helping our students reach their goals.

The dark red buildings of Oklahoma City Community College have become a landmark in the southwestern section of Oklahoma City. Situated on a 143-acre site just south of Interstate 240 on South May Avenue, the College is easily accessible to the entire metropolitan Oklahoma City area. The distinctive architectural design of the buildings creates a positive environment for quality education

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