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Resident Director

University of Massachusetts Dartmouth
North Dartmouth, MA

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Administrative Jobs
Student Affairs, Counseling, Residence Life
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Job Details

Job no: 509265
Work type: Staff Full Time
Categories: Other Staff Positions, UPST

OFFICIAL JOB TITLE: Resident Director- 46 weeks*

DIVISION: Student Affairs

DEPARTMENT: Housing & Residential Education



JOB CODE: 2000


REPORTS TO: The Assistant Director (s) of Housing and Residential Education


BENEFITS: Benefits

SUMMARY PURPOSE OF POSITION: A live-in, 46-week professional position with primary responsibility for the overall management and supervision of a residential community. The Resident Director participates in planning, promoting, implementing and evaluating a residential education program and has a thorough understanding of student development theory. The Resident Director also works to promote a positive, engaging environment for residential students while representing the department and division.

Follows the University’s best practices to build and/or support student academic success and retention and assist in meeting strategic objectives for persistence and timely graduation of all the student population.

SUPERVISES: Resident Assistant (RA) para-professional live-in staff, work study and other student employees including Desk Attendants (DAs).


  • Utilizes a working knowledge of student development principles, through direct involvement with students, enhances the development of students and provides general management and supervision for a specified residential community.
  • Supervises Resident Assistant (RA) staff and Desk Attendant (DA) staff assigned to area of responsibility, including time reporting and personnel record keeping.
  • Builds community by providing and implementing programs based on student needs, through supervision of RA related programming efforts, regular one-on-one meetings with RAs to discuss specific status of assigned residents, conducting student conduct meetings, and supervising a Senior Resident Assistant (SRA) who is primarily responsible for monthly newsletter and advisement of Hall Council. The RD must maintain a presence and visibility in the residential community.
  • Provides direct customer service and responsive communication with students, parents and families.
  • Work collaboratively with University academic partners and staff to develop both general and specialized thematic Residential Living-Learning Communities.
  • Acts as a general resource person by providing and referring students for additional services with specialized personnel within University departments, and others as needed.
  • Administers conduct violation documentation process and enforcement of the Student Code of Conduct. Advises residence hall staff in conduct-related matters; serves as a Conduct Conference Facilitator in original jurisdiction disciplinary cases. Advises students in conduct-related matters. Works cooperatively with other University offices with oversight of student conduct matters (i.e., Office of Student Conduct, Student Affairs, Public Safety, Diversity, Equity & Inclusion, and Counseling Services).
  • Works cooperatively with fellow staff to implement and enforce published departmental and University policies and procedures. Serves on duty on nights and weekends to address issues which arise after business hours. Works to resolve crises which arise. Aware of University Crisis Protocol and is skilled in making referrals as necessary. Acts as the on-site liaison to the Department of Public Safety regarding issues affecting the safety and security of University students.
  • Assumes central office administrative functions which may include serving on or taking a leadership role one or more of the following committees: RA Training (onsite and online), RA Selection, Orientation, Summer Student & Conference Housing, RSA Advisor, Publications, Semester Opening, Programming, In-Service & Staff Development, Publications, CARE Team, Quad Fest, Corsair Olympics, Desk Coverage, search and screen tasks, and other activities related to organizational development and assessment.
  • Participates in the development and facilitation of RA Trainings and staff development initiatives including the presentation and facilitation of training and planning sessions.
  • Provides comprehensive readiness of the residential community and performs timely follow-up as needed to reach this readiness goal. Supervises student staff in routine room inspection and performs an inspection of assigned residential areas prior to semester opening, closing and break periods. Maintains an up-to-date inventory of all keys, handles key assignments, orders new keys and requests re-keying of rooms as needed.
  • Facilitates occupancy and assignment related tasks within the specified area of residential responsibility including but not limited to residential census, room changes, vacancies, and immunization or full-time status/enrollment compliance.
  • Coordinates and expedites general maintenance and housekeeping functions in the residence halls, including supervision, inspection and expedition of work orders. Works diligently to implement programs which will prevent or mitigate damage and vandalism. Coordinates damage billing procedures within each residential community. This includes entering and tracking work orders, contacting facilities in regards to outstanding work orders, providing customer service and communication to residents regarding status, and maintaining a functional tracking system
  • Attends departmental and divisional meetings as assigned. May represent the department on University committees.
  • Prepares and provides data needed for departmental reports and record keeping such as occupancy reports, room change roster, programming spreadsheets, etc.
  • Under supervision of the Assistant Director, assist in the recruitment, selection, training, and evaluation of the Resident Assistant staff.
  • Under supervision of Assistant Director, manages office supplies, Hall Council and Programming budgets.
  • Other duties as assigned.


EDUCATION: Bachelor’s Degree required.

EXPERIENCE: Previous (over one year) Residence Life experience or comparable responsibility in an educational group living environment. Previous post baccalaureate experience with staff supervision.

OTHER: This is a live-in position. 46-week annual contract with 6 weeks off contract primarily between June 1-July 31 each year. Ability to work flexible schedule including some evening and weekend work.


  • Working knowledge and understanding of student development, and issues related to college age individuals.
  • Ability to communicate professionally with all members of the University Community, including students and parents.
  • Effective oral and written communication skills.
  • Ability to be a successful post-baccalaureate role-model for undergraduate students striving to reach this same goal.
  • Demonstrated ability to remain calm and respond effectively in emergency situations.
  • This multi-faceted role is highly challenging and calls for emotional stability, organizational ability, reliability, and inclusive human relationship skills.
  • Ability to supervise staff effectively.


  • Master’s Degree.
  • Previous experience as Resident Director.
  • Experience in developing and maintaining Residential Learning Communities or other academic initiatives.

Applicants must be authorized for employment in the U.S. on a full time basis. Employment-based visa sponsorship not available.

To apply please submit a letter of interest, current resume and the contact information for three professional references.

The deadline to apply is July 30, 2021.

Advertised: 19 Jul 2021 Eastern Daylight Time
Applications close:


Located on the Massachusetts south coast, only a short drive from Cape Cod, Providence and Boston, the University of Massachusetts Dartmouth has been ranked among the top northern public universities by U.S. News and World Report. The quality of life on the south coast of Massachusetts is rich with cultural attractions, beautifully preserved and restored historic districts, museums, live theatre and an excellent educational system. Recreational opportunities include boating, beaches, rivers, golf courses, camping grounds, beautiful state parks, waterfront parks and a new zoo.

UMass Dartmouth offers a broad range of baccalaureate and graduate degrees vital to the economic, social and cultural wellbeing of the region. It has an enrollment of over 9,200 students in over 40 undergraduate and 36 graduate programs (including 11 at the Ph.D. level) offered by the College of Arts and Sciences, the Charlton College of Business, the College of Engineering, the College of Nursing, the College of Visual and Performing Arts and the School for Marine Science and Technology. The main campus was designed by the eminent architect Paul Rudolf and is located on 710 acres in North Dartmouth. Other university sites include theCenter for Marine Science and Technology on the waterfront in New Bedford, the Advanced Technology and Manufacturing Center in Fall River and the Star Store Center for the Arts in New Bedford. 

While retaining its commitment to excellence in undergraduate education, UMass Dartmouth has increased dramatically its research and outreach activities during the past ten years. R&D spending has increased in the last five years from $20.1 million to $25.6 million and the university has established centers in Policy Studies, Portuguese Studies & Culture, Business Research, Marine Science &Technology and Indic Studies to significantly expand its research and public service activities in ways that meet regional needs but have global impact.

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