Student Services Coordinator, SSS for Veterans (TRiO) Grant

Rancho Santiago Community College District
Santa Ana
Closing date
Sep 18, 2021

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Administrative Jobs
Academic Affairs, Sponsored Programs, Grants & Contracts, Student Affairs, Student Activities & Services

Job Details

Student Services Coordinator, SSS for Veterans (TRiO) Grant

Rancho Santiago Community College District

Salary Range: Grade 15: $65,923.80 - $69,204.61 - $72,685.61 - $76,289.88 - $80,155.97 -$84,145.25/year

Job Type: , 40 hours/week; 12 months/year Time

Job Number: CL21-00049

Location: Orange, CA

Division: Student Services/SCC

Closing: 8/12/2021 5:00 PM Pacific

Job Description

Under general direction, develops, coordinates and implements student services programs, including the assignment of projects and tasks to staff and the supervision of projects and program activities; directs the daily operations of student services programs; develops reports; implements program policies according to regulations.

Develops, implements, coordinates, and directs student services activities and student-related leadership programs. Supervises data collection and the maintenance of detailed student records. Works directly and consults with students, project staff, faculty and managers in providing information and coordinating project activities. Writes comprehensive reports pertaining to program goals, achievements, and evaluations. Trains office personnel and assigns work to staff. Monitors progress of staff and program activities. Prepares and presents written and oral reports and charts regarding technical and strategic aspects of the program. Represents the program at community and college functions.

Coordinates the process for recruitment and selection of students for various programs. Develops and coordinates procedures: for students in order to develop individualized educational plans in consultation with counselors; that result in an assessment and counseling program with provision for monitoring students progress in achieving academic success; for providing classroom, tutorial and study opportunities for project participants designed to assure college success and subsequent retention in college; a program of career development utilizing program, college, and community resources; for student life and leadership activities, including advising student government, clubs and organizations; that will offer a systematic program in transfer orientation, visitation, and selection of four-year colleges and universities, and maintains critical contacts and working relationships with university-level personnel; for a tracking system for effective record keeping, monitoring of project activities, program outcomes, and coordinates the oversight of fiscal budgets for the program.

This class reports to a designated manager/administrator and may function in the absence of the manager/administrator as the liaison within the college and with external agencies relative to student services. This class directs and provides training for the staff, including student assistants and consultants. This class also coordinates the work of faculty within the student services; and consults with college administration and faculty regarding related program issued.

Job Qualifications

TRAINING AND EXPERIENCEAny combination of training and experience equivalent to a Bachelor's degree and four years experience which demonstrates knowledge of student services programs or in the coordination of leadership and student activities. Experience should be in implementing state or federally governed programs and in interpreting and following statues and regulations. Experience should consist of working with students from diverse cultural, economic, and linguistic backgrounds. KNOWLEDGE AND ABILITIESGood Knowledge of: Student services models designed to meet the needs of disadvantaged students; student equity program components; approaches to multi-cultural education; cross-cultural communication; tracking and monitoring systems or budgets; report writing; advisement techniques; oral and written communication techniques; organizational procedures; community college programs and policies; local community organizations, schools and colleges; principles of training , supervision or leadership development; principles of public contact and public relations; methods and procedures of academic and/or career advisement. Ability to: Lead, train, and direct the work of a diverse staff; develop, implement, and coordinate program components for a diverse student population; establish and maintain effective relationships with students, staff, faculty, and community members; train and supervise staff; advise students or student organizations in relevant content areas; initiate and write comprehensive reports; make effective oral presentations to diverse audiences; evaluate program effectiveness and make recommendations for procedural modifications; establish co-curricular learning experiences; communicate effectively with college personnel and community leaders; read, understand and interpret complex program regulations; provide direct support services to students; organize complex projects and timelines.
SELECTION CRITERIA Application Screening In addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews:
  • Education experience (breadth and depth)
  • Work experience (breadth and depth)
  • Demonstrated ability to work cooperatively with others
  • Bilingual ability (if needed)
  • Demonstrated experience in working with diverse socio-economic communities
  • Professional growth activities
  • Specialized skills training
  • Leadership skills
  • Written and/or oral communication skills
  • Presentation
  • Problem Solving
Based upon the information presented on the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and oral interview. Interview Applicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
  • Oral communication skills
  • Presentation
  • Problem solving skills
A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants. Method of Application For consideration in the selection process, interested persons must complete the RSCCD application and upload all required documents online by the specified closing date for the position. Please upload the following application materials in the appropriate boxes with your online application by the closing date:
  • Resume (Required)
This applicant pool may be used for vacancies in the same classification occurring within the next six months. Pre-Employment Requirements Candidates selected for employment will be required to provide current verification of a negative TB test or chest x-ray, complete the district's fingerprinting process, and bring proof of their legal right to work in the United States. Cost of TB testing, fingerprinting and the fee for criminal record check will be paid for by the candidates. The Rancho Santiago Community College District is an equal employment opportunity employer and prohibits discrimination and harassment based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics. The District will make reasonable accommodations for applicants with disabilities. Applicant should contact the Human Resources Office for assistance.

To apply, please visit


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Working at Rancho Santiago Community College District

In the heart of Orange County lies Rancho Santiago Community College District, home of one of the state’s oldest community colleges, Santa Ana College, and also one of its newest, Santiago Canyon College. Centered in a growing and dynamic area, the district serves a population of more than 700,000 residents in the communities of Anaheim Hills, Garden Grove, Irvine, Orange, Santa Ana, Tustin and Villa Park.

Encompassing 24 percent of Orange County’s total area (193 square miles), the district maintains eight facilities. Rancho Santiago Community College District is home to two colleges and four continuing education centers throughout the Central Orange County area. In addition, the college district presents convenient community education courses in many other locations in cooperation with its education and community partners.

Santa Ana College founded in 1915, is a comprehensive community college preparing students for the workplace as well as to transfer to four-year higher learning institutions. Students may earn an associate degree certificate. For those willing to commit to high academic achievement, honors courses are offered. The college also assists students in gaining basic skills and technology proficiency so they can pursue other goals. It is located at the corner of West 17th Street and Bristol in Santa Ana on about 58 acres.

Santiago Canyon College, one of the state’s newest community colleges, offers a comprehensive curriculum that includes university transfer as well as associate degree programs. Honors courses are offered to those with high academic achievement goals. In addition, the college provides community services, technical certificate programs, non-credit courses and basic skills instruction. Situated on 82 acres, the college is located in Orange at the corner of Chapman Avenue and Newport Drive.


We are always seeking qualified, energetic and committed people to join the RSCCD team. Our goal is to provide the highest quality educational opportunities for all students. Each job in this district is important to the learning process for all our students. Because we serve a diverse student body, we seek employees who possess a genuine interest in serving others. If you share this student-centered philosophy, we invite you to submit an application.

RSCCD has a reputation as an excellent employer. Whether employees work at one of our college campuses, the district headquarters, or one of our off-campus education centers, employees feel a sense of connection to each other and work to achieve common goals as part of the "Rancho family."

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