Student Services Coordinator/Advisor 2

Employer
Washington State University
Location
Pullman, WA
Closing date
Oct 23, 2021

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Administrative Jobs
Student Affairs, Student Activities & Services

Job Details

Employment Type: Full-time
Posted data: 2021-07-16
Req: R-1654

Title:

1482-NN - Student Services Coordinator/Advisor 2

Business Title:

Student Services Coordinator/Advisor 2

Location:

Employee Type:

Admin. Professional (+) (Fixed Term)

Job Family:

Administrative Professional - Not OT Eligible

Position Details:

Summary of Duties:

Under the direction of the Director of TRIO Student Support Services (TRIO SSS), the Academic Coordinator/Retention Specialist is responsible for implementing systems and methods for student programs and services; advising and counseling of students in an effort to increase retention, academic achievement and graduation rates; develops individual academic plans and maintains case notes and records of meetings; coordinate tutoring and instruct class; assist Director in preparing comprehensive reports pertaining to TRIO SSS program goals, achievements, and evaluations; update and maintain related database; assist with outreach and retention activities; prepare University policy, procedures and updates; develop and participate in student workshops; functions as a liaison with University faculty, supervisors, and internal and external constituents; monitoring and evaluating student services and operational effectiveness, and effects changes required for improvement; serve on committees and professional development opportunities as assigned; support Student Affairs and the University strategic plan; utilize working knowledge of policies, principles and procedures of federal regulations outlined in the TRIO SSS grant under the U.S. Department of Education; supervise tutoring staff.

Student Support Services is a program that is funded by the U. S. Department of Education Title IV under the Higher Education Act 1965 to assist Low-Income, First Generation and/or Disabled Students achieve a college education. Preference will be given to applicants with backgrounds similar to participants. This position is renewable based on the life cycle of federal funding.


Required Qualifications:

  • Positions require a Bachelor’s degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

  • Bachelor’s degree in Education, Human Development, Counseling Psychology or relevant social science discipline.

  • Experience counseling/advising students in a higher education environment.

  • Demonstrated excellent verbal/written communication and interpersonal skills.

  • Experience creating and conducting presentations.

  • Demonstrated experience with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.

  • Demonstrated ability to work effectively and positively in a diverse environment.

  • Attention to details, organized, and ability to multi-task to meet deadlines.

Preferred Qualifications:

  • Master’s degree in a related field.

  • Experience interpreting and applying federal regulations and policies.

  • Experience working with a diverse group of students and their families such as first-generation students, low-income students, students with disabilities, and/or ethnically diverse student populations.

  • Prior experience with TRIO programs or like programs.

  • Personal experience overcoming barriers similar to those faced by Student Support Services students.

  • Experience teaching, advising, facilitating small groups, tutoring, and/or providing other project related student services.

  • Bilingual: fluent oral and written communication skills in a language other than English.

  • Experience working with WSU student information systems.

  • Demonstrated ability to exercise professional judgment and leadership, including the ability to work independently.

  • Ability to form working relationships within the office, university and outside agencies and has a strong team attitude and approach.

  • Familiarity with Washington State University academic rules and regulations.

  • Experience with Washington State University business policies and procedures and/or federal grant regulations, especially with the TRIO Student Support Services program.

  • Must have or be able to obtain at time of hire a valid driver’s license.

Additional Information:

Area/College:

Division of Student Affairs

Department Name:

Student Support Services

City, State, Zip:

Pullman WA 99164

Department Link:

sssp.wsu.edu/


Monthly Salary:

Commensurate with qualifications and experience.


FTE:

100%

Temporary End Date:

This is a temporary position expected to end on August 31, 2022. Renewal is dependent on the need for extension and/or if additional funding is secured to extend employment.


Posting Close Date:

Applicants must submit their completed application by August 15, 2021 at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check.


Application Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.

Required Documents:

  • Cover letter

  • Resume

Time Type:

Full time

Position Term:

12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Organization

Working at Washington State University

Founded as the people’s university, WSU embraces its land-grant heritage, seeking to transform lives through education, research, and community engagement and service. The University has been delivering life-changing knowledge and discoveries to the state, region, nation, and the world for nearly 130 years. WSU enjoys productive partnerships with major industries in the state, including agribusiness, aerospace, health care, software, technology, and construction. The colleges at WSU Health Sciences Spokane have formed robust partnerships across the state of Washington, both with large medical centers and hospitals, as well as a variety of rural and community hospitals and clinics.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.

Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

WSU is Washington’s land-grant university with campuses located statewide in Everett, Pullman, Spokane, Tri-Cities, Vancouver, and online through the Global Campus. WSU also has research centers located throughout the state and extension offices in every county. Learn about WSU’s statewide reach.

WSU employees promote academic excellence and innovative research with nationally recognized academic programs, renowned professors, students who make a difference, and vibrant communities.

WSU offers staff and faculty a comprehensive benefits package as well as professional development and a host of work/life quality programs. Explore WSU’s benefits.

Review the application instructions for instructions and tips on using the WSU Jobs site and applying for jobs at WSU.

Diversity Profile: Washington State University

As a land-grant institution, diversity, equity, and inclusion serve as core values and beliefs of Washington State University (WSU). At the university, college, or department level, WSU is committed to fostering open, proactive dialogue to create a more inclusive culture at all its locations including the five physical campuses and its online Global Campus, as well as its 39 Extension offices, four research centers, and 25 small business development centers.

Core Belief

WSU is committed to achieving an ethical and socially just society for all. Instituting social change on a large scale begins at home with system-level policies that actively promote equity. The University is committed to diversity, equity, and inclusion throughout every aspect of its statewide system. We strive to create a climate that enables underrepresented students, faculty, and staff to thrive in communities that foster a sense of belonging in a culture of inclusion. The ultimate goal? Creation of institutional culture in which inclusion and equity are the norms, a model that helps move the world toward a place in which all people are treated with dignity and respect.

Core Value

Equity, diversity, inclusion, and belonging. Promotion of an ethical and socially just society through an intentional commitment to equity, diversity, and inclusion.

WSU’s core ideology can be found in its System Strategic Plan. 

WSU’s Student Body

WSU's student body statewide is ethnically diverse: 31 percent of our students are underrepresented minorities, and first-generation students represent nearly 33 percent of the total enrollment. About 15 percent of WSU students hail from outside the state of Washington and about 7 percent are international students. System-wide enrollment reached a record 31,607 students in fall 2019.

Associate Vice Provost for Inclusive Excellence Recently Announced

Dr. Lisa Guerrero was recently named associate vice provost for inclusive excellence. Guerrero has been an active advocate for diversity and inclusion since joining the WSU faculty in 2004. She is currently a professor of Comparative Ethnic Studies in WSU’s School of Languages, Cultures, and Race. She will maintain her faculty position, while serving as associate vice provost in a half-time appointment.

Dr. Guerrero will provide leadership to academic affairs in implementing WSU’s commitment to equity, diversity, and inclusion. She will help to identify and implement best practices and evidence-based approaches in faculty hiring, tenure and promotion, research support, faculty retention, teaching and mentoring, and curriculum planning. One of her first areas of responsibility will be to oversee the Racism and Social Inequality in the Americas faculty cluster hire program for Fall 2021.

Representative Affinity Groups

Representative affinity groups within the Washington State University system include the following:

WSU Resources and Offices

WSU Human Resource Services supports a climate of integrity and equity that actively reflects open, respectful dialog. Additional resources are available on the Human Resource Services website.

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