Food Service ManagerPosition Number:
00005002Working Position Title:
Food Service Manager - CateringPosting Type:
Residential Dining ServicePrimary Function:
Provides supervision for multi-function food service areas, specifically catering to ensure customer satisfaction and revenue generation. Implements business practices in order to uphold NIU’s mission and values. Contributes to the account revenue and operating reserves through the implementation of services and creation of opportunities for growth. The individual in this position works under the supervision of the Executive Director of Campus Dining. Duties and Responsibilities (generally):
Responsibilities: Minimum Required Qualifications for this position:
• Maintains and develops relationships and satisfaction for all aspects of food production related to catering to ensure customer satisfaction and retention.
• Fulfills contractual obligations.
• Plans menus including methods, timetables and costs to support Campus Dining Services strategic plan.
• Accountable for the execution of service quality by maintaining highest level of delivery.
• Promotes and supports workplace diversity initiatives.
1. A) Bachelor’s degree in a foods and nutrition program (such as food and lodging management or dietetics) from a recognized institution and five years of progressively more responsible supervisory and managerial experience in commercial or institutional food service operationsEducation and Experience Preferred:
B) certification from a two-year program in foods and nutrition from a recognized institution and six years of progressively more responsible supervisory and managerial experience in commercial or institutional food service operations
C) eight years of progressively more responsible supervisory and managerial experience in commercial or instructional food service operations
D) any combination of the above that totals eight years
(Certification as a Food Service Sanitation Manager (FSSMC) as prescribed by the Illinois Department of Public Health (IDPH), within the six month probationary period.)
1. Catering and Events experienceList the knowledge, skills, and abilities critical to the performance of this position.:
2. ServSafe Certified.
3. Ability to work nights, weekends and holidays and be on-call as needed.
• Leadership Working Hours:
• Technical Knowledge
• Analytical Thinking
• Diversity Awareness
• Customer Focus
• Drive and Dependability
• Stress Tolerance/Flexibility
• Interpersonal Relations
M-F, 8am-4:30pm; Varies based on catered eventsMinimum Pay Rate (Hourly or Monthly):
$3750 per monthHiring Rate Information:
Actual hiring rate is commensurate with experience, education, and internal equity; position includes a robust benefits package to eligible applicants.Posting Date:
07/22/2021Special Instructions to Applicants:
Link to Department Homepage:
- Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position, however, it will be converted to a full-time equivalency to determine combined length of experience.
- If you have education and/or training in excess of what is required, we encourage you to upload your unofficial transcripts.
- After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this particular position.
- Please monitor your e-mail for further information regarding your application. Emails will be generated from [email protected] and [email protected]. Please add these emails to your address book to ensure timely delivery of any future communication.
- We STRONGLY recommend that contact information used in your online profile be personal use, not professional/work information: personal email address, home address, and phone numbers. The information you provide is used to make contact on search updates, department referrals and interviews, etc. We must be able to relay sensitive and important information in a way that protects your privacy concerning job search activity, now and in the future.
- ALL QUALIFIED CANDIDATES WILL BE SCHEDULED TO COME TO THE NIU DEKALB CAMPUS TO TAKE A STATE UNIVERSITIES CIVIL SERVICE EXAMINATION. At the time of testing, you will be required to present a photo ID. NOTE: If you have previously tested for this classification and wish to rewrite the exam to improve your score and register position, please contact [email protected] with Food Service Manager – Catering 5002 in the subject line by the posting deadline.
- Required documentation noted in the posting such as driver’s license, licensures, or certifications MUST be presented at the time of examination.
- If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application in order to receive the maximum eligible points on the Civil Service examination.
- After testing of all qualified applicants has been completed for this position, the names with the top three scores will be referred to the hiring department for interview.
- Click on Food Service Manager for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
- Please click Human Resource Services – Benefits for detailed information about Northern Illinois University’s benefits package.
- Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
Campus Dining ServicesPhysical Demands:
The physical demands described here are representative of those that must be met by this administrative position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee frequently is required to taste or smell. The employee is occasionally required to sit; climb or balance; and stoop, kneel, and crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception.
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, sex, religion, age, physical and mental disability, marital status, veteran status, sexual orientation, gender identity, gender expression, political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action. Is Background Check Required:
The following person has been designated to handle inquiries regarding the non-discrimination policies:
Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.ADA Accommodation:
NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. For further assistance, please contact the office of Affirmative Action, Equal Opportunity and Education (AAEOE) at [email protected].Clery Act Information:
NIU provides information regarding campus security, personal and fire safety, including topics such as: crime prevention, emergency response procedures and crime reporting policies, in addition to crime and fire statistics for the most recent three calendar years. The Annual Security Report containing security and safety information is available at www.safety.niu.edu/clery or by contacting the University Police Department and Public Safety Department at 815-753-9628 to receive a hard copy. The Annual Fire Safety Report is available at www.niu.edu/clery/fire_report.pdf or by contacting the Environmental Health and Safety Department at 815-753-0404 to receive a hard copy.Quick Link: