Office Support Assistant IV - School of Pharmacy - COLUMBIA, DPPA, 37732 Location:
UMKC Columbia Campus Full/Part Time:
Full-Time Job ID:
School of Pharmacy, Division of Pharmacy Practice and Administration - LOCATED IN COLUMBIA, MISSOURI
The Columbia, Missouri (MU Campus) site of the UMKC School of Pharmacy is looking for an experienced Office Support Assistant IV with excellent problem-solving, communication and organizational skills, ability to build and maintain effective professional relationships and work closely with and support faculty and pharmacy students on the local and other School of Pharmacy campuses. Qualified candidates will have a strong sense of follow through and work ethic, and impeccable customer service skills. Must be adaptable and flexible in an environment that is growing and changing daily. Duties include, but are not limited to: Gather, organize and summarize information requested by supervisor, faculty or staff in order to provide supervisor, faculty or staff accurate data/information.Select and schedule meeting facilities, equipment and meals for conferences and meetings. Act as a room scheduler for student meetings, coordinating with all 3 campuses and technicians. Set up Zoom or Teams Meetings as neededPrepare for review and approval all requests for services such as printing, building or equipment maintenance or duplicating services in order to ensure that services are provided and maintain record of services used.Type correspondence, reports and other materials from rough draft in order to provide final typewritten copy for review and signature.Input, revise, store and retrieve correspondence, charts, tables on word processing/personal computer equipment using machine formatting/utility capabilities and source documents in order to record/update/produce copy of correspondence, etc.Develop, update and maintain an index of word processing documents in order to retrieve stored material using knowledge of machine storage and retrieval capabilities.Use current office machine capabilities to their fullest extentOperate a personal computer utilizing provided Microsoft Office Suite of software to develop/modify working files, select and extract appropriate data and design reporting formats to present the data.Develop proficiency in working with Outlook, Teams and Zoom for email correspondence and in managing calendars/meetings for faculty and coursework activities.Develop proficiency in working with other university licensed software to support classroom and research activitiesIndependently compose correspondence in order to respond to administrative office inquiries using own knowledge of office policies and procedures.Teach/demonstrate/give directions to new employees for performing specified tasks in order to orient them in how to perform standard work procedures and carry out assigned responsibilities using own knowledge of department/university procedures and practices.Schedule appointments/conferences for departmental faculty and staff members in order to ensure that all necessary arrangements are made and that all appropriate people are available to meet at the scheduled time and place.Record/type and distribute minutes of departmental meetings to all participants in order to provide a written summary of key points covered in meetings using own knowledge of correct summary format and content.Greet/provide information and assistance to office visitors (faculty, staff) in order to provide service/support to visitors using own knowledge of office policies and procedures.Answer departmental phone in order to route calls to appropriate person(s) and to answer routine office inquiries using own knowledge of office policies and procedures.Act as 8th Floor Lewis Representative, sharing information with MPH and SOP faculty and staff.Arrange travel and accommodation for faculty, staff and guests for work-related trips.Arrange Parking permissions for various guests and visiting faculty.Act as contact person for office equipment; submitting usage reports upon request and ordering supplies as needed Order supplies and equipment from outside vendors and University departments using standard purchasing practices and forms and according to supervisor approval in order to obtain/maintain adequate stock of departmental supplies and equipment.Collect and distribute mail to appropriate faculty and staff.Assist students with fundraisers, collecting money or distributing items once receivedAssistant student organization representatives with use of student procard, following record keeping proceduresAssist student organizations with travel documents, following record keeping proceduresKeep departmental procard for use by faculty and staff, following record keeping proceduresTravel to participate in school and divisional eventsAssist with coursework management including copying and collating exams and grade entry.Assign schedule/give directions to Classroom assistants in order to complete office work assignments in a timely manner by following supervisory instructions and by adjusting the workload to meet established work priorities.Facilitate in classroom as needed, provide backup to Classroom Assistant(s) in case of absence. Become familiar with classroom equipment and operating proceduresSupport faculty in creating, managing, assessing and grade entry of exams in current on-line exam software.Assist course coordinator by entering course information in current course management system, including course syllabi, assignments, quizzes and grades or other material as requestedArrange special accommodations exams and proctor, scheduling with student, course coordinator and site administrative assistant. If necessary, act as exam proctor the Academic Support Center or in Lewis HallCompile a weekly meeting and events email for technicians and administrative assistant’s on all 3 campuses, sharing classroom events, all faculty and staff meetings and student organization meetings and instructor’s course reviewsAssist with course TOSCE’s and OSCE’s in Lewis or the Simulation Center
A high school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be required is necessary, as well as five years progressively responsible office experience. Education or training beyond high school may be substituted for experience.
Administrative experience working in an academic environment preferred.
Full Time/Part Time
Full-Time, benefit eligible
UMKC offers a competitive salary, $13.27 - $16.50, affordable medical and dental plans (no waiting periods), 403(b) savings plan, tuition assistance (75% of educational fees paid for enrollment at University of Missouri), and University paid long-term disability and life insurance benefits.
Review of applications will begin immediately! Apply online today!
Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
If you are experiencing technical problems, please call (800) 488-5288.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.
Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
UMKC Statement on Diversity
UMKC values diversity as central to its mission as an urban-serving research university and as a driver of excellence in teaching and learning. UMKC embraces a broad spectrum of diversities, including race, ethnicity, culture, nationality, gender, age, sexual orientation, disability, linguistic ability, learning style, religion, socioeconomic and veteran status, life experiences, educational level and family structure. For more information on our diversity mission, visit the Office of Diversity and Inclusion website: http://info.umkc.edu/diversity/
UMKC is the largest comprehensive, fully accredited university in the Kansas City area. Our students come from all 50 states and over 85 countries, enriching our community with diverse perspectives. With more than 125 academic areas, our students have a lot of opportunities to explore on their way to discovering and creating their perfect career. We are at the heart of a thriving urban area where the city’s life and energy influence everything that happens here. We are Kansas City’s university and we can’t wait for you to join us! Find out more about UMKC in the About UMKC section of our website.
Details about UMKC’s community and the benefits of being an employee can be found on our careers page.