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Office Support Assistant IV - School of Pharmacy - COLUMBIA, DPPA, 37732

University of Missouri
UMKC Columbia Campus
Closing date
Aug 2, 2021

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support
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Job Details

Job Title: Office Support Assistant IV - School of Pharmacy - COLUMBIA, DPPA, 37732
Location: UMKC Columbia Campus
Full/Part Time: Full-Time
Job ID: 37620
Hiring Department

School of Pharmacy, Division of Pharmacy Practice and Administration - LOCATED IN COLUMBIA, MISSOURI

Job Description

The Columbia, Missouri (MU Campus) site of the UMKC School of Pharmacy is looking for an experienced Office Support Assistant IV with excellent problem-solving, communication and organizational skills, ability to build and maintain effective professional relationships and work closely with and support faculty and pharmacy students on the local and other School of Pharmacy campuses. Qualified candidates will have a strong sense of follow through and work ethic, and impeccable customer service skills. Must be adaptable and flexible in an environment that is growing and changing daily. Duties include, but are not limited to:

  • Gather, organize and summarize information requested by supervisor, faculty or staff in order to provide supervisor, faculty or staff accurate data/information.
  • Select and schedule meeting facilities, equipment and meals for conferences and meetings.
  • Act as a room scheduler for student meetings, coordinating with all 3 campuses and technicians.
  • Set up Zoom or Teams Meetings as needed
  • Prepare for review and approval all requests for services such as printing, building or equipment maintenance or duplicating services in order to ensure that services are provided and maintain record of services used.
  • Type correspondence, reports and other materials from rough draft in order to provide final typewritten copy for review and signature.
  • Input, revise, store and retrieve correspondence, charts, tables on word processing/personal computer equipment using machine formatting/utility capabilities and source documents in order to record/update/produce copy of correspondence, etc.
  • Develop, update and maintain an index of word processing documents in order to retrieve stored material using knowledge of machine storage and retrieval capabilities.
  • Use current office machine capabilities to their fullest extent
  • Operate a personal computer utilizing provided Microsoft Office Suite of software to develop/modify working files, select and extract appropriate data and design reporting formats to present the data.
  • Develop proficiency in working with Outlook, Teams and Zoom for email correspondence and in managing calendars/meetings for faculty and coursework activities.
  • Develop proficiency in working with other university licensed software to support classroom and research activities
  • Independently compose correspondence in order to respond to administrative office inquiries using own knowledge of office policies and procedures.
  • Teach/demonstrate/give directions to new employees for performing specified tasks in order to orient them in how to perform standard work procedures and carry out assigned responsibilities using own knowledge of department/university procedures and practices.
  • Schedule appointments/conferences for departmental faculty and staff members in order to ensure that all necessary arrangements are made and that all appropriate people are available to meet at the scheduled time and place.
  • Record/type and distribute minutes of departmental meetings to all participants in order to provide a written summary of key points covered in meetings using own knowledge of correct summary format and content.
  • Greet/provide information and assistance to office visitors (faculty, staff) in order to provide service/support to visitors using own knowledge of office policies and procedures.
  • Answer departmental phone in order to route calls to appropriate person(s) and to answer routine office inquiries using own knowledge of office policies and procedures.
  • Act as 8th Floor Lewis Representative, sharing information with MPH and SOP faculty and staff.
  • Arrange travel and accommodation for faculty, staff and guests for work-related trips.
  • Arrange Parking permissions for various guests and visiting faculty.
  • Act as contact person for office equipment; submitting usage reports upon request and ordering supplies as needed
  • Order supplies and equipment from outside vendors and University departments using standard purchasing practices and forms and according to supervisor approval in order to obtain/maintain adequate stock of departmental supplies and equipment.
  • Collect and distribute mail to appropriate faculty and staff.
  • Assist students with fundraisers, collecting money or distributing items once received
  • Assistant student organization representatives with use of student procard, following record keeping procedures
  • Assist student organizations with travel documents, following record keeping procedures
  • Keep departmental procard for use by faculty and staff, following record keeping procedures
  • Travel to participate in school and divisional events
  • Assist with coursework management including copying and collating exams and grade entry.
  • Assign schedule/give directions to Classroom assistants in order to complete office work assignments in a timely manner by following supervisory instructions and by adjusting the workload to meet established work priorities.
  • Facilitate in classroom as needed, provide backup to Classroom Assistant(s) in case of absence. Become familiar with classroom equipment and operating procedures
  • Support faculty in creating, managing, assessing and grade entry of exams in current on-line exam software.
  • Assist course coordinator by entering course information in current course management system, including course syllabi, assignments, quizzes and grades or other material as requested
  • Arrange special accommodations exams and proctor, scheduling with student, course coordinator and site administrative assistant. If necessary, act as exam proctor the Academic Support Center or in Lewis Hall
  • Compile a weekly meeting and events email for technicians and administrative assistant’s on all 3 campuses, sharing classroom events, all faculty and staff meetings and student organization meetings and instructor’s course reviews
  • Assist with course TOSCE’s and OSCE’s in Lewis or the Simulation Center
  • Minimum Qualifications

    A high school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be required is necessary, as well as five years progressively responsible office experience. Education or training beyond high school may be substituted for experience.

    Preferred Qualifications

    Administrative experience working in an academic environment preferred.

    Full Time/Part Time

    Full-Time, benefit eligible


    UMKC offers a competitive salary, $13.27 - $16.50, affordable medical and dental plans (no waiting periods), 403(b) savings plan, tuition assistance (75% of educational fees paid for enrollment at University of Missouri), and University paid long-term disability and life insurance benefits.

    Application Deadline

    Review of applications will begin immediately! Apply online today!

    Application Instructions

    Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

    Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

    If you are experiencing technical problems, please call (800) 488-5288.

    Equal Employment Opportunity

    Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.


    To read more about Equal Employment Opportunity (EEO) please use the following links:

    UMKC Statement on Diversity

    UMKC values diversity as central to its mission as an urban-serving research university and as a driver of excellence in teaching and learning. UMKC embraces a broad spectrum of diversities, including race, ethnicity, culture, nationality, gender, age, sexual orientation, disability, linguistic ability, learning style, religion, socioeconomic and veteran status, life experiences, educational level and family structure. For more information on our diversity mission, visit the Office of Diversity and Inclusion website:

    UMKC is the largest comprehensive, fully accredited university in the Kansas City area. Our students come from all 50 states and over 85 countries, enriching our community with diverse perspectives. With more than 125 academic areas, our students have a lot of opportunities to explore on their way to discovering and creating their perfect career. We are at the heart of a thriving urban area where the city’s life and energy influence everything that happens here. We are Kansas City’s university and we can’t wait for you to join us! Find out more about UMKC in the About UMKC section of our website.

    Details about UMKC’s community and the benefits of being an employee can be found on our careers page.


    Working at University of Missouri

    The University of Missouri was founded in 1839 in Columbia, Mo., as the first public university west of the Mississippi River and the first state university in Thomas Jefferson's Louisiana Purchase territory. Today, MU is a $2.1 billion enterprise and an important investment for the state and nation.

    MU provides all the benefits of two universities in one: It's a major land-grant institution with a statewide mission of service to citizens and Missouri's largest public research university. Considered one of the nation's top-tier institutions, Mizzou is the flagship campus of the four-campus University of Missouri System. It is one of only 34 public universities, and the only public institution in Missouri, to be selected for membership in the Association of American Universities.

    The state’s most comprehensive university, MU offers more than 300 degree programs through 19 colleges and schools and is one of only five universities nationwide with law, medicine, veterinary medicine and a nuclear research reactor on one campus.

    Mizzou has a diverse enrollment with 35,000 students from every county in Missouri, every state in the nation and 120 countries. The favorite classroom for the best and brightest, Mizzou attracts more valedictorians, Curators Scholars and Bright Flight Scholars than any other college or university in Missouri. Twenty-six percent of MU freshmen come from the top 10 percent of their high school classes.

    MU’s nationally prominent faculty bring discoveries into the classroom, publish more than 1,600 books and scholarly articles each year and spend about $235 million annually on scientific research; they account for 70 percent of the research dollars flowing to Missouri public universities. Ninety-two percent of full-time, ranked faculty hold doctorates or the highest degree in their field.

    MU students are uniquely prepared for success in life as global citizens. For example, Mizzou is nationally known for its campus writing program, learning communities and first-year experiences. The National Science Foundation has recognized MU as one of the top-10 universities in the country for undergraduate research opportunities. In fact, experiential learning is an essential part of an MU degree. Real-world media experience, or the Missouri Method, in journalism and a problem-based curriculum in medicine are two examples. Students also participate in Missouri’s largest study abroad program and contribute 180,000 hours of community service each year.

    Mizzou graduates more than 8,000 students annually, granting 25 percent of all bachelor's degrees, 23 percent of master’s degrees and sixty-five percent of all doctoral degrees earned at Missouri's public universities. Roughly one in three degrees are in math, engineering, information technology, health and other science fields.

    Designated a botanic garden, MU’s 1,262-acre main campus features more than 42,000 plants and trees and is an important outdoor laboratory for 10 academic programs. Many university buildings are listed on the National Register of Historic Places.

    Popular media consistently call Columbia, Mo., one of America’s best places to live because of its excellent quality of life. Mizzou is by far the largest employer in the area with more than 13,000 full-time employees.

    Citizens across the state connect with Mizzou by participating in Extension programs in every county, visiting MU Health Care specialists, competing in state competitions in MU facilities and cheering on the Missouri Tigers at athletic events. A member of the Southeastern Conference, Mizzou's NCAA Division I athletic program has 20 sports, many ranked in the top 25 nationally.

    Careers at Mizzou

    You've come to the right place to find your new career or to make the leap to the next level. Whether you are just starting out or a seasoned professional in your field, and no matter what kind of job you are looking for, chances are that we have the right opportunity for you.

    Why? Because Mizzou is not just a world-renowned educational and research institution, The University of Missouri is also one of the biggest, most versatile employers in Columbia, MO. And we don't just have first-rate faculty and students, we have first-rate staff too! Whether you are a finance professional, a plumber, a research scientist, a preschool teacher, a food services worker, a custodian, a graphic designer, or a swimming coach, working at MU means you know you are a part of something big — you're making a difference in the world.

    We have it all: challenging and engaging work, a wide variety of jobs to fit your career goals, great benefits, career development and training, work-life fit, beautiful surroundings, a rich tradition and history, a sense of community and belonging, and a proven commitment to diversity in the workplace.

    Here are some resources to familiarize yourself with Columbia, Mo., if you are relocating to the area:



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