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Medical Administrative Assistant I-OB/GYN (Knoxville)

The University of Tennessee, Knoxville
Knoxville, TN

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Administrative Jobs
Institutional & Business Affairs, Clerical & Administrative Support
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Job Details

Market Range: 03




JOB SUMMARY/ESSENTIAL JOB FUNCTIONS: Under the direction of an assigned supervisor, this position confers with University of Tennessee Internal Medicine affiliated and outside offices to provide patient referral appointments to specialists who provide proper diagnosis and treatment. Ensures referrals are within the guidelines of the patient’s insurance company specifications and requirements.



    Schedules patient's appointment with specialist, per Internal Medicine physician request.Verifies patient insurance coverage and follows the insurance company's policies for referral to specialist.Confirms patient's eligibility to visit University of Tennessee Internal Medicine specialists, such as dermatologists and psychiatrists.Conveys referrals to patients, insurance company, specialists, and Primary Care Physicians at UT Internal Medicine Center.Updates and maintains accurate EMR records.Attains records and faxes to specialists as needed. Advises nursing and MD staff of changes to insurance companies’ referral policies, as they occur.Assists nurses with answering phone calls from physician offices and patients.Performs other related duties as assigned.



EXPERIENCE: Six (6) months of work experience in a medical office. (Experience as a nurse assistant desired. Knowledge of medical billing preferred). 


LICENSE/CERTIFICATION: Current licensure as a Certified Nursing Assistant (CNA) or Certified Medical Assistant (CMA) in the state of Tennessee preferred. (COPY OF LICENSE/CERTIFICATION REQUIRED)       


    Ability to maintain constant contact with patient's primary insurance carrier.Ability to adhere to insurance carrier's policies, procedures, and protocols regarding the referral of the patient to a specialist. Excellent communication skills.Knowledge of medical terminology and medical vocabulary. Knowledge of Microsoft office suite required. Ability to effectively prioritize and manage time.Ability to coordinate care for patients, within and outside providers.

Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-knoxville
Organization: Knox Obstetrics & Gynecology
Schedule: Full-time
Job Posting: Jul 14, 2021, 3:31:53 PM


Working at The University of Tennessee, Knoxville

Founded in 1794, the University of Tennessee is one of the nation’s oldest and most storied public universities. Based in Knoxville, Tennessee’s flagship land-grant institution includes the statewide Institute of Agriculture and the Space Institute in Tullahoma. The university embodies excellence in teaching, discovery, scholarship, research, creative activity, outreach, and engagement. Known as the Volunteers, we lead with a spirit of selflessness, empathy, and courage, and strive to be champions for diversity, equity, and inclusion

UT Knoxville is a Research 1 university with 11 academic colleges and more than 900 programs of study. With an enrollment of more than 30,000 students, our academic programs are repeatedly ranked top in their class. The university co-manages Oak Ridge National Laboratory, the country’s most prominent national lab, driving innovation in advanced manufacturing and materials, national security, and more. We are closely connected with our communities through outreach and extension efforts across Tennessee and through partnerships with non-profits, corporations, and industries—regionally, nationally, and around the globe.

The city of Knoxville is nestled in the foothills of the Great Smoky Mountains. The modern, thriving community is surrounded by gorgeous lakes and hundreds of miles of walking, hiking, and biking trails. Situated along the banks of the Tennessee River, our beautiful features an eclectic music scene, internationally recognized festivals, unique restaurants, and a robust offering of diverse cultural activities. Knoxville is located within a day’s drive of Atlanta, Nashville, Asheville, Charlotte, Louisville, Cincinnati, Memphis, Chicago, and Washington D.C.

Knoxville and the surrounding counties have a population of more than 850,000 people. The region houses many leading corporations and organizations, including Oak Ridge National Laboratory, Pilot/Flying J, the Tennessee Valley Authority, and Regal Cinemas, along with HGTV, Food Network, and other networks owned by Discovery Inc.

As a member of the UT family, you will be surrounded by top-notch faculty, staff, and students from around the world. You will be part of a diverse campus community that is passionate about changing the world and cheering for the Vols on game day.

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