Assistant Director of Admissions, Veteran and Military Outreach

University of Massachusetts Boston
UMass Boston
Closing date
Aug 6, 2021

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Administrative Jobs
Institutional & Business Affairs, Admissions & Enrollment

Job Details

Job no: 509271
Position Type: Staff Full Time
Campus: UMass Boston
Department: Undergraduate Admissions
Pay Grade: 29
Date opened: 16 Jul 2021 Eastern Daylight Time
Applications close: 06 Aug 2021 Eastern Daylight Time

General Summary:

The Assistant Director for Veteran Recruitment is responsible for the development and/or implementation of outreach, recruitment activities and strategies to attract veteran and transfer students to the University. The Assistant Director will arrange and attend two-year college fairs and conduct monthly visits; develop relationships with external military partners, create and execute a recruitment strategy that results in visiting locations that have a high population of veteran and military personnel; represent the University at on campus and off campus events for Veterans; monitor prospects and applications and implement strategies to convert them in the admissions funnel; utilize yield strategies to increase enrollment of veteran and transfer students; review applications and render admission decisions for all undergraduate applicants; review non-equivalent courses and determine transferability; create and update articulation tables in the transfer computer system; provide career and enrollment counseling to students; and conduct interviews and information sessions. The Assistant Director for Veteran Recruitment will be responsible for evaluation of military transcripts for academic credit; have knowledge of Veteran’s benefits; work in collaboration with the Office of Veteran’s Affairs and the Veteran’s Center for Excellence. Represent the Undergraduate Admissions Office on key committees helping to promote access and services for veteran applicants and students. The Assistant Director will also be assigned as the liaison to the Office of Veteran’s Affairs and assist with related veteran events and programs. This position will also work closely with the Enrollment Marketing team to create digital and print collateral that is specific to the recruitment and yield of Veteran prospects. S/he will also assist with freshman and transfer recruitment initiatives as necessary.

Examples of Duties:

  • Develop and/or implement outreach, recruitment activities and strategies to attract veteran and transfer students to the University;
  • Arrange and attend two-year college fairs, monthly visits, and veteran’s events;
  • Initiate relationships with external military partners (i.e. Veteran Support Organizations or VSOs) in order to facilitate opportunities to meet and engage with potential students with a military background;
  • Advise veterans of education benefits
  • Conduct transfer credit evaluations and evaluation of military credit;
  • Review non-equivalent courses and determine transferability;
  • Create and update articulation tables in transfer credit system;
  • Review applications and render admission decisions for freshmen and transfer applicants;
  • Conduct interviews, information sessions and serve as counselor-on-call;
  • Monitor veteran prospects and applications and implement strategies to convert them in the admission funnel;
  • Utilize yield strategies to increase enrollment of veteran and transfer students;
  • Create content and marketing strategies that help promote UMass Boston to veteran populations;
  • Serve as liaison to UMass Boston’s Office of Veteran’s Affairs, the Joiner Institute and the Student Veterans Center;
  • Remain current regarding state, federal, and University regulations and policies related to Veteran’s benefits and federal compliance;
  • Assist in planning and conducting of veteran’s orientation;
  • Serve as agent on the office main telephone number queuing system;
  • Assist with freshmen and transfer recruitment initiatives;
  • Perform other duties as assigned.
  • Qualifications:

    Bachelor’s degree and a minimum of one-three years of experience in post-secondary administration, counseling or recruitment required. Ideal candidates will be experienced in transfer credits, have technological skills relative to transfer of credit, and have previous admissions experience in recruitment, application reading and/or counseling prospective students, including experience using a Customer Relationship Management system (CRM). Knowledge of military experience, benefits, and transcripts is beneficial.

  • Strong verbal, written communication and organizational skills;
  • Must be able to work effectively as a team and independently with minimum supervision;
  • Must be able to deliver service in an environment with an emphasis on customer service, internally and externally;
  • Must be able to work evenings and weekends;
  • Must have a valid driver’s license and reliable transportation.
  • Application Instructions:

    Please apply online with your resume, cover letter and list of three professional references.

    Review of candidates will begin following the application closing date.

    Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

    Salary Ranges for the appropriate Pay Grade can be found at the following link:

    Grade: 29

    Salary Ranges

    This is an exempt position.

    All official salary offers must be approved by Human Resources.

    Applications close: 06 Aug 2021 Eastern Daylight Time


    Working at University of Massachusetts Boston

    The University of Massachusetts Boston is nationally recognized as a model of excellence for urban public universities. The scenic waterfront campus is located next to the John F. Kennedy Library, with easy access to downtown Boston. 

    The second-largest campus in the UMass system, UMass Boston combines a small-college experience with the vast resources of a major research university. With a 16:1 student-to-faculty ratio, students easily interact with professors because most teaching occurs in small class sizes. Ninety-three percent of full-time faculty hold the highest degree in their fields.

    UMass Boston’s academic excellence is reflected by a growing student body of nearly 16,000 undergraduate and graduate students. The university’s eight colleges offer more than 100 undergraduate programs and 50 graduate programs. The University Honors Program serves 300 students who thrive on intellectual challenge. Enriched courses probe more deeply into theory or venture further into application.

    UMass Boston’s diverse student body provides a global context for student learning, and its location in a major U.S. city provides connections to employers in industries such as finance, health care, technology, service, and education, offering students opportunities to gain valuable in-school experience via internships, clinicals, and other career-related placements.

    More than 100 student organizations — including clubs, literary magazines, newspaperradio stationart gallery, and 16 NCAA Division III sports teams — offer a rich campus life. Students live throughout Greater Boston and in apartment communities just steps from the campus, and enjoy the rich amenities, cultural attractions, and educational opportunities that make the city the biggest and best college town in the nation.

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